REDWOOD – Error During Business Plan Creation

Hello,

We have business plan enabled for our application. However, we are facing an error while creating the business plans for Accounts.

a. The error - Row validation method validateIfParentReferenceObjectExists failed for row with key oracle.jbo.Key[300000009573292 ] in BusinessPlanEO

b. Details from Network Tab -

1. Request URL - https://ibbkqy-test.fa.ocs.oraclecloud.com/crmRestApi/rest/rv:7d4cb210-6434-4ad1-bb48-d4e467c3b871/en/11.13.18.05:9/businessPlans?onlyData=true
2. Request Method - POST
3. Status Code - 400 Bad Request
4. Request Payload -

{

BusinessPlanOwnerId: "30000000589064,

CustomerId: "300000009545321",

Name: "Test",

PeriodEndDisplayName: "2026",

PeriodStartDisplayName: "2026",

PeriodTypeCode: "YEAR",

StatusCode: "ORA_DRAFT"

}