Video Chat
Discussion List
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Record Video ChatSummary Record and attach a video chat to the incidentContent Friends, is it possible to record and attach a video chat in the incident? Version 20ADaniel Bermudo-175867 30 views 3 comments 1 point Most recent by Ashwin Venkatesh Communication Channels -
RESCHEDULED: CX – Visual Engagement with Oracle Service Cloud: Refresher WebinarContent Due to unforeseen issues, this topic has been rescheduled to 10 July 2019 @ 8am PT. Apologies for the inconvenience. -
ChatBot integrationSummary ChatBot integration with ORNContent Hello Team, I would like to understand that how we can integrate the Chatbots with service cloud, is it possible? Does anybod…Saurabh Sharma-71758 130 views 9 comments 0 points Most recent by CAMILO PIEDRAHITA Communication Channels
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Video Chat availabilityContent Hi All, We are planning to add Video chat capability for our agents and wondering whether this feature is available. We are on 17D and have not switched on to Br…Venkat -124865 25 views 4 comments 0 points Most recent by Jessica Bradley-Oracle Communication Channels -
Video Chat Readiness White PaperContent Are you thinking about Video Chat for your contact center? It can be an easy, cost-effective way to communicate and collaborate with customers in a way that's bo…Michelle Brusyo-Oracle 45 views 7 comments 8 points Most recent by Venkat -124865 Communication Channels -
Video Chat - Browser CompatibilityContent Need some help from service cloud experts on this forum. We are trying to test Video Chat by using an an opensource WebRTC framework. However when trying to laun…Sandeep Thumati-124657 44 views 2 comments 0 points Most recent by Sandeep Thumati-124657 Communication Channels