Collection Payments
Discussion List
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             ABILITY TO IMPORT CREDIT MEMO AS ON-ACCOUNT CREDIT MEMOS EVEN WHEN REFERENCEDSummary: Our Client is looking for a credit memo created against an Reference RMA Sales order to get imported but not get automatically apply to the original invoice for…Mallela Mahesh Kumar 5 views 2 comments 0 points Most recent by Shailesh Amin Receivables & Collections ABILITY TO IMPORT CREDIT MEMO AS ON-ACCOUNT CREDIT MEMOS EVEN WHEN REFERENCEDSummary: Our Client is looking for a credit memo created against an Reference RMA Sales order to get imported but not get automatically apply to the original invoice for…Mallela Mahesh Kumar 5 views 2 comments 0 points Most recent by Shailesh Amin Receivables & Collections
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             Error handling in Dunning Letters?Summary: Error handling in Dunning Letters. Example: when there is no email address or dunning recipient specified for a customer then the 'Send dunning letters' job pro…Harsha Valasani 14 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections Error handling in Dunning Letters?Summary: Error handling in Dunning Letters. Example: when there is no email address or dunning recipient specified for a customer then the 'Send dunning letters' job pro…Harsha Valasani 14 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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             Dunning Letters available under Advance Collections/Receivables ModuleSummary: Hi Team, The user wanted to send payment reminder to their customers(Dunning letter). We need to enable some offerings so that configurations for the same can b… Dunning Letters available under Advance Collections/Receivables ModuleSummary: Hi Team, The user wanted to send payment reminder to their customers(Dunning letter). We need to enable some offerings so that configurations for the same can b…
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             Matching between receipt data and receivables data with ADFdiCould you please let me know whether it is possible to perform cash application (matching) between receipt data and receivables data using ADFdi? Matching between receipt data and receivables data with ADFdiCould you please let me know whether it is possible to perform cash application (matching) between receipt data and receivables data using ADFdi?
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             How to customize email body and subject and split it by invoice number/customer name?Summary:Hi team, We request some support in modifying the SJG Dunning letter (Reminder emails for unpaid invoices). The email notification to customers/clients only rece…Somnagho_in-Oracle 111 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections How to customize email body and subject and split it by invoice number/customer name?Summary:Hi team, We request some support in modifying the SJG Dunning letter (Reminder emails for unpaid invoices). The email notification to customers/clients only rece…Somnagho_in-Oracle 111 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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             Need help with query that fetches new and old value of a bank account on a customer siteSummary: Customer bank account audit trail report. Content (please ensure you mask any confidential information): We have enabled audit trail on external bank accounts a… Need help with query that fetches new and old value of a bank account on a customer siteSummary: Customer bank account audit trail report. Content (please ensure you mask any confidential information): We have enabled audit trail on external bank accounts a…
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             How to make Site details, Tax profile and Profile history tabs under customer site as view onlyHi Experts, I have created a Custom role "MD_Customer_Payment_details_Custom" to allow the user to have View /read only access for these tab - Site details, Tax profile,… How to make Site details, Tax profile and Profile history tabs under customer site as view onlyHi Experts, I have created a Custom role "MD_Customer_Payment_details_Custom" to allow the user to have View /read only access for these tab - Site details, Tax profile,…
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             Does Oracle Fusion support Customer ACH Payments via tokenization?We have requirement from our client to process customer payments with ACH via Tokenization. Please suggest, does Oracle Fusion support customer ACH Payments via Tokeniza…Saikiran Kataram-Oracle 6 views 0 comments 0 points Started by Saikiran Kataram-Oracle Receivables & Collections Does Oracle Fusion support Customer ACH Payments via tokenization?We have requirement from our client to process customer payments with ACH via Tokenization. Please suggest, does Oracle Fusion support customer ACH Payments via Tokeniza…Saikiran Kataram-Oracle 6 views 0 comments 0 points Started by Saikiran Kataram-Oracle Receivables & Collections
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             FBDI load error the transmission record count doesn't equal the actual number of recordsDear all I was loading mt receivables FBDI template with lockbox and found this error Can anyone advice the meaning of this error and in which column should i correct th…Mickel.Rmeily 152 views 7 comments 0 points Most recent by Dinesh Krishna Mamilla Receivables & Collections FBDI load error the transmission record count doesn't equal the actual number of recordsDear all I was loading mt receivables FBDI template with lockbox and found this error Can anyone advice the meaning of this error and in which column should i correct th…Mickel.Rmeily 152 views 7 comments 0 points Most recent by Dinesh Krishna Mamilla Receivables & Collections
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             Cybersource transaction query formatSummary: We are using Cybersource gateway in Fusion, and its using the following formats for some of the transactions. Format = Cybersource Transaction Query Request For… Cybersource transaction query formatSummary: We are using Cybersource gateway in Fusion, and its using the following formats for some of the transactions. Format = Cybersource Transaction Query Request For…
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             How Post Dated Check is recorded in Oracle Receivables?How to use bills receivable to record PDC in the system? Regards How Post Dated Check is recorded in Oracle Receivables?How to use bills receivable to record PDC in the system? Regards
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             How To: Use Same MICR Number For Multiple Accounts Under Single Party in LockboxRequirement: Fusion to processes the Receipts for different Customer accounts using the same MICR number instead of rejecting the receipts or Creating the receipt with o…Pankaj Khandelwal 81 views 4 comments 0 points Most recent by Pankaj Khandelwal Receivables & Collections How To: Use Same MICR Number For Multiple Accounts Under Single Party in LockboxRequirement: Fusion to processes the Receipts for different Customer accounts using the same MICR number instead of rejecting the receipts or Creating the receipt with o…Pankaj Khandelwal 81 views 4 comments 0 points Most recent by Pankaj Khandelwal Receivables & Collections
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             Newly created deliquent customers not showing in the Collections WorkbenchSummary: Hi Experts, I created new customer and created few overdue invoices in AR. Assigned the customer with the newly created collector and business level as well. su…Balakrishna Sivappagari 61 views 3 comments 0 points Most recent by Yenuganti Venkat Receivables & Collections Newly created deliquent customers not showing in the Collections WorkbenchSummary: Hi Experts, I created new customer and created few overdue invoices in AR. Assigned the customer with the newly created collector and business level as well. su…Balakrishna Sivappagari 61 views 3 comments 0 points Most recent by Yenuganti Venkat Receivables & Collections
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             Lockbox Application : Discount is getting applied and then adjusting Invoice AmountSummary: During Lockbox application process, system is first applying the discount amount first and then adjusting the invoice amount during invoice applications.. For E…Mallela Mahesh Kumar 1 view 1 comment 0 points Most recent by Alex Ion Sandu-Oracle Receivables & Collections Lockbox Application : Discount is getting applied and then adjusting Invoice AmountSummary: During Lockbox application process, system is first applying the discount amount first and then adjusting the invoice amount during invoice applications.. For E…Mallela Mahesh Kumar 1 view 1 comment 0 points Most recent by Alex Ion Sandu-Oracle Receivables & Collections
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             Unable to find Manage Payment Terms PVO to derive discount percentSummary: We are trying to pull Discount percentage from Manage Payment Terms PVOs using groovy however we are not able to find PVO's related to it We are trying to pass …Bala Surya Mukkavilli 13 views 0 comments 0 points Started by Bala Surya Mukkavilli Receivables & Collections Unable to find Manage Payment Terms PVO to derive discount percentSummary: We are trying to pull Discount percentage from Manage Payment Terms PVOs using groovy however we are not able to find PVO's related to it We are trying to pass …Bala Surya Mukkavilli 13 views 0 comments 0 points Started by Bala Surya Mukkavilli Receivables & Collections
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             CyberSource security update - P12 AuthenticationSummary: We have CyberSource integrated with Oracle Fusion. CyberSource is getting a Security Update in August 2025. As per the CyberSource document, we have analyzed th…Kritika Agrawal 171 views 2 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections CyberSource security update - P12 AuthenticationSummary: We have CyberSource integrated with Oracle Fusion. CyberSource is getting a Security Update in August 2025. As per the CyberSource document, we have analyzed th…Kritika Agrawal 171 views 2 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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             Is there another option for processing customer merge other than Customer data Management.Summary: The client requesting to merge their AR customer. Tried multiple times merging the customer and as the result I was not able to merge it successfully. I researc… Is there another option for processing customer merge other than Customer data Management.Summary: The client requesting to merge their AR customer. Tried multiple times merging the customer and as the result I was not able to merge it successfully. I researc…
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             Is there a way to see the AR Receipt on the invoice to confirm settlement?Summary: Content (please ensure you mask any confidential information): Is there a way to see the AR Receipt on the invoice to confirm settlement? Need to consider settl… Is there a way to see the AR Receipt on the invoice to confirm settlement?Summary: Content (please ensure you mask any confidential information): Is there a way to see the AR Receipt on the invoice to confirm settlement? Need to consider settl…
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             New payment method end dating on check dateSummary: We repeatedly have issues when they update or change their direct deposit on a check date. What is happening is that when they go in on a Friday that is a check…Snehal kate 11 views 1 comment 0 points Most recent by Jeremy Miller-Oracle Payroll and Global Payroll Interface (GPI) New payment method end dating on check dateSummary: We repeatedly have issues when they update or change their direct deposit on a check date. What is happening is that when they go in on a Friday that is a check…Snehal kate 11 views 1 comment 0 points Most recent by Jeremy Miller-Oracle Payroll and Global Payroll Interface (GPI)
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             Generate direct debit files with different ID NumbersSummary: It is possible to generate direct debit files pointing to different identification numbers. Currently, all the files are generated with the same default number.… Generate direct debit files with different ID NumbersSummary: It is possible to generate direct debit files pointing to different identification numbers. Currently, all the files are generated with the same default number.…
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             Clarification on Direct Debit Reversal and Receipt Numbering in CLOB FilesSummary: Hi All, Background: In our business, we utilize a Direct Debit (DD) process where invoices are divided into 12 installments. To generate receipts, we enabled th…Lavanyaa Damodaran 71 views 6 comments 0 points Most recent by Lavanyaa Damodaran Receivables & Collections Clarification on Direct Debit Reversal and Receipt Numbering in CLOB FilesSummary: Hi All, Background: In our business, we utilize a Direct Debit (DD) process where invoices are divided into 12 installments. To generate receipts, we enabled th…Lavanyaa Damodaran 71 views 6 comments 0 points Most recent by Lavanyaa Damodaran Receivables & Collections
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             Possible to charge an SO using a CyberSource token without the credit card being saved on cust acct?Summary: Looking for a way to avoid credit cards, used on sales orders, being saved on the customer account. Content (required): For manual and imported sales orders, we… Possible to charge an SO using a CyberSource token without the credit card being saved on cust acct?Summary: Looking for a way to avoid credit cards, used on sales orders, being saved on the customer account. Content (required): For manual and imported sales orders, we…
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             Oracle fusion Advanced Collection Implementation/Pre ReqsSummary: Hello Team, We already have AR Module implemented in fusion, trying to gather required information to implement advanced collections module; do we have a consol… Oracle fusion Advanced Collection Implementation/Pre ReqsSummary: Hello Team, We already have AR Module implemented in fusion, trying to gather required information to implement advanced collections module; do we have a consol…
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             Can we create collection notes if we do not have advanced collection license ?Summary: Client does not have advanced collections license. Can we record & view notes on the customer level? Content (required): Version (include the version you are us…User_2025-02-12-22-10-35-959 21 views 2 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections Can we create collection notes if we do not have advanced collection license ?Summary: Client does not have advanced collections license. Can we record & view notes on the customer level? Content (required): Version (include the version you are us…User_2025-02-12-22-10-35-959 21 views 2 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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             Advanced Collections Fusion License FunctionalitySummary Advanced Collections Fusion License FunctionalityContent Advanced Collections Fusion License Functionality quesion: Can you please provide a list of incremental …User_2025-02-11-01-16-13-559 98 views 3 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections Advanced Collections Fusion License FunctionalitySummary Advanced Collections Fusion License FunctionalityContent Advanced Collections Fusion License Functionality quesion: Can you please provide a list of incremental …User_2025-02-11-01-16-13-559 98 views 3 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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             restrict creating AR receipt with EGP for specific customerSummary: restrict creating AR receipt with EGP for specific customer Content (please ensure you mask any confidential information): Version (include the version you are …Michael Abd El Malak 1 view 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections restrict creating AR receipt with EGP for specific customerSummary: restrict creating AR receipt with EGP for specific customer Content (please ensure you mask any confidential information): Version (include the version you are …Michael Abd El Malak 1 view 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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             Is Advanced Collections now part of B91079 ERP Fusion Subscription?Summary: Query to ask if Advanced Collections in Fusion Apps SKU B69714 is now part of the main Finance ERP subscription SKU B91079. Content (please ensure you mask any … Is Advanced Collections now part of B91079 ERP Fusion Subscription?Summary: Query to ask if Advanced Collections in Fusion Apps SKU B69714 is now part of the main Finance ERP subscription SKU B91079. Content (please ensure you mask any …
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             Collections Scoring and Strategy Assignment not submitting Send Dunning Letter automaticallyHi, We are defining Dunning letters using Strategy. Key configuration: Manage Strategy Tasks - To send a Soft Reminder Letter Automatically, No wait days, Trx level - Da…K Chid 31 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections Collections Scoring and Strategy Assignment not submitting Send Dunning Letter automaticallyHi, We are defining Dunning letters using Strategy. Key configuration: Manage Strategy Tasks - To send a Soft Reminder Letter Automatically, No wait days, Trx level - Da…K Chid 31 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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             Can we add approval workflow to automatic receipts in Oracle Fusion ReceivablesSummary: We have the requirement to add approvals to automatic receipts in receivables , do we have any option available in oracle fusion? Scenario : when user click on … Can we add approval workflow to automatic receipts in Oracle Fusion ReceivablesSummary: We have the requirement to add approvals to automatic receipts in receivables , do we have any option available in oracle fusion? Scenario : when user click on …
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             Correspondence Tab in Collections > History Not Displaying LettersSummary: Has anyone faced the issue where the Correspondence tab under Collections > History fails to display letters, even though the letters are successfully triggered… Correspondence Tab in Collections > History Not Displaying LettersSummary: Has anyone faced the issue where the Correspondence tab under Collections > History fails to display letters, even though the letters are successfully triggered…