Sample Reports
Discussion List
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Omni Channel - Events ReportSummary: Omni Channel - Events Report Content (required): 1. Omni Service Request and Queue Assignment performance Tile This report would help SR admin to know what is t…User552217-Oracle 11 views 0 comments 0 points Started by User552217-Oracle Reporting & Analytics for B2B Service
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Sample Daily Digest for Agents - Unassigned and My Open TicketsSummary Daily digest report ready for subscribable agent to inform agent of open tickets currently assigned to them or unassigned but in their queueContent Our agents wo…Josh Vincent 10 views 2 comments 1 point Most recent by Josh Vincent Reporting & Analytics for B2B Service
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Application table for standard coverage under subscription managementSummary Need to query coverage details under subscription management using data modelContent Subscription Management -> Standard Coverage - > (Template details) what is …User_GXFFS 5 views 1 comment 0 points Most recent by Justin Anderson-Oracle Reporting & Analytics for B2B Service
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Workshop - A Modern Solution for your Oracle Cloud!Summary Derive greater value out of Oracle Cloud with our Next-Gen Managed ServicesContent If your company is like many others, you’ve invested in Oracle applications to…