Integrations
Discussion List
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I need to create chat route for wcfsI have 2 components with 2 distinct rule flows, each one needs to go to a specific queue in RN. So far I have not been successful in creating these rules in Engagement S…
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Interview service in OIAHi Team, We have implemented OIA within the Agent Desktop using the Assess API in the SOAP Assess service. This will always consume a Tier 3 session. We have been using …