Service Level Agreement
Discussion List
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FAQ: What is Oracle's RTO and RPO commitment for SaaS cloud services?What is Oracle's RTO and RPO commitment for SaaS cloud services? Where can I find that information?TSCloudLabs-Oracle 206 views 3 comments 0 points Most recent by TSCloudLabs-Oracle Fusion Applications Administration Forum -
Introducing major feature updates to the Fusion Cloud Applications Status Page!Summary: We are excited to announce several major new features to our SaaS Status Page that provide customers with greater transparency and reliable information about th…Melody Liu-Oracle 184 views 0 comments 2 points Started by Melody Liu-Oracle Fusion Applications Administration Forum -
Fusion Cloud Apps Administrators, elevate your skills at Oracle CloudWorld 2023September 18 – 21, CloudWorld returns to Las Vegas – featuring all the innovations, business solutions, and learning opportunities you’ve come to expect, plus a few surp…Ankit Kumar-Oracle 104 views 0 comments 2 points Started by Ankit Kumar-Oracle Fusion Applications Administration Forum -
FAQ: Can I view the historical uptime for the SaaS services for which I am enrolled?Can I view the historical uptime for the SaaS services for which I am enrolled? How can I look up the monthly availability for my SaaS service?TSCloudLabs-Oracle 58 views 1 comment 1 point Most recent by Melody Liu-Oracle Fusion Applications Administration Forum
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FAQ: What is Oracle's policy for resolving my Oracle Cloud Applications service requests?How long should I expect to wait on a response when I log a Service Request (SR) to Oracle Support for my Cloud Application?TSCloudLabs-Oracle 71 views 1 comment 0 points Most recent by Melody Liu-Oracle Fusion Applications Administration Forum
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Oracle launches new SaaS Engineering forum to answer questions regarding service deliverySummary: The SaaS Engineering forum allows customers to ask questions in the areas of Security, Compliance, Maintenance, SLAs and others. Announcement: Welcome to SaaS E…TSCloudLabs-Oracle 143 views 2 comments 3 points Most recent by TSCloudLabs-Oracle Fusion Applications Administration Forum
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TSCloudLabs-Oracle 133 views 1 comment 0 points Most recent by TSCloudLabs-Oracle Fusion Applications Administration Forum