Service Level Agreement
Discussion List
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Monthly Maintenance Window for Regulated Customers of Fusion Cloud ApplicationsSeveral Fusion Cloud Application services strive to meet requirements for certain regulatory frameworks. Starting in July 2024, customers who subscribe to these services…TSCloudLabs-Oracle 2.1K views 29 comments 8 points Most recent by TSCloudLabs-Oracle Fusion Applications Administration -
👉️Start Here - Get informed on everything Fusion Applications AdministrationWe are here to help you in each phase of your SaaS Journey of onboarding, implementation, adoption, management, renewal or even termination for your subscriptions to Ora…Melody Liu-Oracle 132 views 0 comments 1 point Started by Melody Liu-Oracle Fusion Applications Administration -
Does Oracle take a backup of the target Cloud ERP environment before doing T2T or P2T?If Oracle takes back up of the target Cloud ERP environment before the refresh could Oracle refresh from that backup if needed in the future?SKR_ERP 23 views 1 comment 0 points Most recent by Aniruddha Bhattacharya-Oracle Fusion Applications Administration -
FAQ: What is Oracle's RTO and RPO commitment for SaaS cloud services?What is Oracle's RTO and RPO commitment for SaaS cloud services? Where can I find that information?TSCloudLabs-Oracle 427 views 7 comments 0 points Most recent by TSCloudLabs-Oracle Fusion Applications Administration
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📣Must-Attend Oracle CloudWorld 2024 Sessions for Fusion Cloud Applications Administration ChampionsLevel Up Your Fusion Cloud Applications Administration Skills at Oracle CloudWorld 2024! Oracle CloudWorld 2024 is the premier event for anyone invested in the future of…Melody Liu-Oracle 171 views 0 comments 1 point Started by Melody Liu-Oracle Fusion Applications Administration
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FAQ: Can I view the historical uptime for the SaaS services for which I am enrolled?Can I view the historical uptime for the SaaS services for which I am enrolled? How can I look up the monthly availability for my SaaS service?TSCloudLabs-Oracle 71 views 2 comments 1 point Most recent by Garrett Reynolds-Oracle Fusion Applications Administration
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What are the throttling / concurrent requests limit on Oracle Fusion Cloud Webservices?Hi, Can you please help with below details? 1. What are the throttling limits enforced on th Fusion APIs/Webservices? 2. What is the limitation on the number of concurre…
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The following service limits were exceeded: project-count.Hi, hope someone can give me some advice. I have a Oracle Cloud Trial account and I get an error "The following service limits were exceeded: project-count. Request a se…
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Oracle ERP report egress costsHi, I know that in OCI there are ingress/egress costs with 10TB free. Does Oracle Fusion Cloud ERP have egress costs for data transfers relating to reporting? As each re…pmb 33 views 1 comment 0 points Most recent by TSCloudLabs-Oracle Fusion Applications Administration
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Introducing major feature updates to the Fusion Cloud Applications Status Page!Summary: We are excited to announce several major new features to our SaaS Status Page that provide customers with greater transparency and reliable information about th…Melody Liu-Oracle 192 views 0 comments 3 points Started by Melody Liu-Oracle Fusion Applications Administration
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Fusion Cloud Apps Administrators, elevate your skills at Oracle CloudWorld 2023September 18 – 21, CloudWorld returns to Las Vegas – featuring all the innovations, business solutions, and learning opportunities you’ve come to expect, plus a few surp…Ankit Kumar-Oracle 131 views 3 comments 2 points Most recent by MNK Fusion Applications Administration -
FAQ: What is Oracle's policy for resolving my Oracle Cloud Applications service requests?How long should I expect to wait on a response when I log a Service Request (SR) to Oracle Support for my Cloud Application?TSCloudLabs-Oracle 91 views 1 comment 0 points Most recent by Melody Liu-Oracle Fusion Applications Administration
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Oracle launches new SaaS Engineering forum to answer questions regarding service deliverySummary: The SaaS Engineering forum allows customers to ask questions in the areas of Security, Compliance, Maintenance, SLAs and others. Announcement: Welcome to SaaS E…TSCloudLabs-Oracle 161 views 2 comments 4 points Most recent by TSCloudLabs-Oracle Fusion Applications Administration
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TSCloudLabs-Oracle 169 views 1 comment 0 points Most recent by TSCloudLabs-Oracle Fusion Applications Administration