HCM Integration
Discussion List
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Licencing of Subscription Schedule for Action PlansHello everyone, A customer wants to use Action Plans and needs to link a subscription schedule to publish Action Plan Templates. My question is whether this subscription… -
Need help creating Teams integration for HRHD.I am trying to create Teams integration for HR Helpdesk but i am stuck in the first step itself wherein a new app has to be created in teams. Can someone please help by …
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Can MS teams be used by employees for logging a HR request instead of Oracle chatbot?Summary: Employees should be able to use MS teams channel to log their HR requests. Current Oracle documentation talks only about conversations between agent and SME via…
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HR helpdesk integration with COSMO system (Quick base)Summary: HR helpdesk integration with COSMO system (Quick base) Content (please ensure you mask any confidential information): Version (include the version you are using… -
In Manage Legal Addresses, the location is not visibleSummary: In Manage Legal Addresses, the location is not visible Content (please ensure you mask any confidential information): Version (include the version you are using…
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PATCH Operation through Groovy script to update the Queue id of an SRSummary: Hello Everyone, For our scenario, We are getting the Queue id from an external system through API. In the Before Insert trigger we are receiving the Queue id an…
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ServiceNow integration with Next Gen HR HelpdeskSummary: Hi Experts, We have a requirement to setup an integration between Oracle Next Gen HR Helpdesk and ServiceNow tool. As per the business process, all HR related e…
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Using SMS feature in Next Gen HelpdeskSummary: Hello Experts, As per Oracle documentation, users can 'Submit inquiries via multiple channels—digital assistant, SMS, email, and social platforms'. However, the…
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Do appointments in case management fully integrate with outlook?Summary: Hello - I'm wondering if the appointments feature in Case Management fully integrates with outlook. Ex: Can a case manager see their own availability, the emplo…
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Unable to find/filter out list of Cases by contact namesSummary: In case management I have created a number of Custom Contact fields in application composer. I used the Dynamic choice list field option and Selected the Contac…
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Data import to helpdeskSummary: Import Data into Oracle Fusion Next Gen HR HD from 3rd party Application Hi All, We are implementing Next Gen HRHD, what to explore an options to import data fr…
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What is the groovy script for notification trigger to resource team membersSummary: Requirement: If agent assigns the SR to himself other agents in the resource team should receive the notification. I tried with the given code but the notificat…
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Can outlook be integrated while creating an appointment in regard to the service requestSummary: Can outlook be integrated while creating an appointment in regard to the service request Content (please ensure you mask any confidential information): Hi, We w…
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HR Form Not Correct Using Oracle Policy ModelingSummary: I am updating our HR Forms using Oracle Policy Modeling. These forms are filled out via the HR Help Desk. I've added a field for "Business Unit" but the data be…
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CFDI Processes – Reissuance / Cancellation / Error Handling in Oracle HCM Payroll MexicoSummary: We are currently facing challenges with the management of CFDI processes in Oracle HCM Payroll for Mexico, particularly around reissuance, cancellation, and err…Juana María 11 views 2 comments 0 points Most recent by Marco Antonio Morales-Oracle Payroll and Global Payroll Interface (GPI)
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what rolesprivileges required to call following REST API-/hcmRestApi/resources/11.13.18.05/locationsSummary: what roles and privileges required to call following REST API-/hcmRestApi/resources/11.13.18.05/locations Content (please ensure you mask any confidential infor…
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How to manage users locked in API interface?Summary: How to manage users locked in API interface? Content (please ensure you mask any confidential information): Hello, when the user provides incorrect password 5 t…
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REST API for Fetching Assignment and Routing Rules defined in Help desk in Setup and MaintenanceSummary: Hello, I have requirement regarding Product Groups and Queues. For that I defined some rules and conditions in Setup and Maintenance. Now I wanted to fetch them…
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Object Trigger Groovy Script get PartyIdHi, How can you fetch the PartyId in a HR Helpdesk Request Object Trigger using Groovy Scripts? If you have the username or person ID is it possible to retrieve the Part…
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Need BI query or table for service request management offeringSummary: We need to create a BI report to show tickets that are yet not addressed for those requested /expected information is already provided. Content (please ensure y…hiteshsaroha 41 views 2 comments 0 points Most recent by MandeepGupta Reporting & Analytics for Fusion Service
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Renaming JobsI'm working on a project to switch the Job Name and Job Title fields in our Oracle HCM setup. I want to make sure I'm considering all potential impacts and recommended s…Neno Kolonich 21 views 1 comment 0 points Most recent by Aliasgar Khambhaty-Oracle Human Capital Management -
Can we migrate Service Requests from Legacy System to Nextgen HR HelpdeskSummary: Can we migrate Service Requests from Legacy System to Nextgen HR Helpdesk. If so is there a HDL or RestAPI which we can utilize Content (please ensure you mask …
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How to restrict certain file formats from being uploaded in a journeys taskSummary: I wanted to restrict certain file formats and only allow file formats of pictures to be uploaded (JPG, PNG) in a journeys task. Is that possible? Content (pleas…
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Is there an HDL Loader to create Roles in FusionSummary: IS there an HDL to create roles in Fusion or a way to do an import to create a role in Fusion? Content (please ensure you mask any confidential information): Ve…
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WhichRestAPI should be use for migrating Service Requests from Legacy System to Nextgen HR Helpdesk?Summary: Which Rest API should be use for migrating Service Requests from Legacy System to Nextgen HR Helpdesk? Content (please ensure you mask any confidential informat…Samarth upadhyay 11 views 1 comment 0 points Most recent by Daniel Placinta -Support-Oracle Help Desk