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REST API for Fetching Assignment and Routing Rules defined in Help desk in Setup and Maintenance
Summary:
Hello, I have requirement regarding Product Groups and Queues. For that I defined some rules and conditions in Setup and Maintenance. Now I wanted to fetch them in the backend. I need REST API for those rules and conditions. Please share the REST API details if you have any idea.
Content (please ensure you mask any confidential information):
Navigation for those conditions:
Setup and Maintenance->Setup:Help Desk, Functional Areas: Assignment and Routing-> Manage Service Assignment Rules->Category: HR Help Desk Request Queuing Rules
Version (include the version you are using, if applicable):
Code Snippet (add any code snippets that support your topic, if applicable):