Category 248
Discussion List
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Added payment method and got charged but still cannot see it in the consoleHi there, I have just added a payment method to upgrade my OCI account/tenancy. However after I submitted my credit card info, there was an error message like "cannot co… -
How do I see what Cloud services a group has access to in OCINeed a way to see what Cloud services access a group or user has in OCI like I could in My Services Content (please ensure you mask any confidential information): In My … -
I can login to my account but can't see / edit anythingSummary: I have a cloud account with 2FA enabled and I can log into it. Once logged, I can see or edit anything in the account, every request to ends up with a 401 Unaut…
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Not able to Subscribe Any RegionSummary: Hey, I upgraded my account to PAYG on Tuesday (20.02.24) and was trying to select US Ashburn. However, the team keeps suggesting to contact a sales representati…
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my account was terminatedI see this has happened to many people but I would still like to know why my tenancy was terminated and whether I can at least upgrade to a paid account if this is indee…
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i need to obtain a bypass code for access.i need to obtain a bypass code for access.
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can someone help me completely delete my account, tenancy, and all resources with it?Summary: I have been trying to delete my tenancy, but It keeps giving an error and telling me to contact support. When I click to chat with support, it says I can't with…
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Bypass codeSummary: I can not login to my Oracle Cloud account (free tier account). This account has enabled 2FA, but I never installed and configured App for that. I believe the o…
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I lost my bypass code for Free Tier AccountSummary: Like in the topic. Is there any way to receive any help in this case? I created Free Account in August and in the meantime i set up my device to default setting…
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I need to Generate Bypass CodeI'm unable to find the option to Generate the Bypass Code from cloud.oracle.com (Previous Bypass Code not working, so need to generate new one's.) Please help me with . …
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MFA ResetSummary: Unable to login due to not having the auth app on my mobile device anymore. Hi, can anyone help me on a way to reset the MFA authentication from my account, sad…
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Oracle APEX cloud - ERROR 400 / 500Summary: My apex cloud looks like broken, i can successfully login to workspace but after that any operation on workspace generates error 400 or error 500 Content (pleas…
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I cannot contact a real person about technical support on adding a card to my account.Be prepared for a lot of text: TLDR: I cant create a cloud instance, so I tried becoming a paid account, and failed. Tried contacting support and Failed. What do I do? I…
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My Account Got HackedI have been using oracle cloud for about 2 years or less, and all of a sudden i can't login after i got a mail that my password and mail was resetted. I have tried conta…
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I broke my accountHello! A few months ago I was trying to change my OS to Ubuntu on a cloud server and it didnt let me, so I deleted it in the hopes to create a fresh server that's on ubu…
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Any way to recover my account?I bought a new phone and lost the MFA code, although I still have acess to the email, phone number, and I still can even SSH my VM, is there any way to recover my accoun…
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reset MFASummary: reset MFA Content (please ensure you mask any confidential information): I've get a new phone but unfortunately forgot to migrate my OTP application and now I'm…
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How long are free tier account upgrades taking (2024)?Summary: How long are free tier account upgrades taking (2024)? Content (please ensure you mask any confidential information): I requested an account upgrade last night … -
[Your transaction was declined.] Fail to add Debit card. (After trial expired)Summary: Im currently in free tier account, and I ty to add my debit card to my account.... becouse i want to go to pay as you go tier or how its called... (as @Karthik-… -
Downloading a VM on Free TierSummary: I would like to download a VM instance from OCI free tier to use with Oracle VirtualBox. Can someone please share the steps? I read somewhere that a custom imag…
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Not receiving password reset linkSummary: I have been trying to reset the password of my OCI account, however I am not receiving any link in my email, Although I am getting regualr event notification fr…
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Login issues with MFASummary: I'm trying to login to oracle cloud. I haven't logged in since last year. After typing username and password, the page asks me for OTA code from null's Phone wh…
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Login IssuesSummary: I'm trying to login to my oracle cloud account for the first time in a few months. I'm running into issues where its asking me to verify my OTA code from null's…
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I recently changed my phone and am unable to access the authentication app on the previous device.Hi! I recently changed my phone and am unable to access the authentication app installed on my previous device. As a result, I cannot log in to my account. Could you ple…
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Uprading Free tier account - Billing issueSummary: I've tried upgrading my Free tier account, but my credit card was declined while there was sufficient funds on it. This was a few weeks ago. Now I noticed I was…
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on free tier, it's telling me I will pay 2.00/month for boot volume...?First post so not really sure what to put this. I have already created some instances a few years ago, and I want to create another one within the free tier limits. Howe…
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OCI function fails with NotAuthorizedOrNotFoun for user updateSummary: I would like to manage user with restricted to remove and create auth and couple of other secret management. This permission works when I have add to group and …
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How to subscribe to a new region ?How to subscribe to a new region ? I'm having a paid account.
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Unable to Access Oracle APEX from ATP DB on Free Tier- 500 internal server errorSummary: Unable to Access Oracle APEX from ATP DB on Free Tier - 500 internal server error Content (please ensure you mask any confidential information): Version (includ…
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I tried to ticket or email with oracle transaction error and it shows the errorWe're sorry, but there's a problem with your account. Please contact our support team. Live Chat shows this error. An unexpected error has occurred. Please try again la…