Category 248
Discussion List
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Can't access my account. Oracle Mobile AuthenticatorSummary: Hi I have been a Free Tier user. Recently I had to factory reset my phone and lost the access to the Oracle Mobile Authenticator app and now I can't find a way … -
free tier no access to instances after creationThis is a summary of last few days struggling with oci.. My free tier account was suddenly deactivated on 31st Jan without any reason at all ( no low usage, no high usag…
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AuthenticatorSummary: Hi, I'm unable to use Authenticator App because my phone was lost. I tried this link but it doesn't work. https://idcs-****.identity.oraclecloud.com/ui/v1/mycon…
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I cant login to my accountSummary: I cant receive the reset password email. Content (please ensure you mask any confidential information): Version (include the version you are using, if applicabl…
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My account's e-mail address has been changedSummary: My account's e-mail address has been changed Content (please ensure you mask any confidential information): Hello, based on the information I received from the …
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forgot 2 step verificationSummary: I set the 2-step verification before and set mobile APP for login verification, but I restored my mobile these days, forgot to remove the 2-step verification. N…
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I lost my bypass code, and i can't use MFASummary: When I sign in to the Oracle Cloud web console today, because the password may have expired, I am prompted to change the password. However, the two-step verific…
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How to enable windows Hello when changed the PCSummary: I have enabled MFA when I used old PC by using windows Hello to login, but when I changed to new PC, no windows Hello option is avaiable, so I cannot login. Onl…
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How to reserve an instance?Summary: What is the site to reserve an IAM instance? Content (please ensure you mask any confidential information): Version (include the version you are using, if appli… -
How do I get environment refresh and other announcement via an APICustomer admins receive emails like this for environment refreshes and other maintenance activities. They would like to be able to to retrieve the announcements using an…
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Failed to get the verification code for 2-step verification. Now I can't log in to Oracle CloudSummary:Failed to get the verification code for two-step verification. Now I can't log in to Oracle Cloud Content (required):I turned on MFA when I logged into Oracle Cl…User_2025-03-10-22-48-02-438 2K views 5 comments 0 points Most recent by Karthik-Oracle OCI - General
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Need help with 2 step verification bypass code.I was enforced to enable 2 step verification for my OCI account. I accidentally uninstalled the Oracle authenticator app and now when I log in, the system asks me to ver…
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Assistance in account recovery (new phone, no more 2fa)Summary: I've been directed here by the customer support. To sum it all up, I've been using the always free tier for while now, but recently got a new phone. When I trie…
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I accidentally uninstalled my oracle authenticator app. Now I'm not able to login into my account.I accidentally uninstalled my oracle authenticator app. Now I'm not able to login into my account. Please help me to reset my 2fa. I also contacted the oracle support. B…
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Identity Domain Self Service Resetting MFA After Bypass Code is UsedSummary: Would like an end user to be able to update MFA after a bypass code is used. For example, a user loses their phone and wants to use a different phone for MFA so…
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Reset Mobile AuthenticatorI was planning on upgrading my account to "pay as go", but I got a new phone and lost access to the Mobile Authenticator, live chat directed me to post here, how can I p…
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Olá, gostaria de atualizar minha conta para o plano de Pay As You Go.Olá, gostaria de atualizar minha conta para o plano de Pay As You Go. Bem, eu não consigo acessar a conta por conta do MFA por isso preciso atualizar o mais rápido possi…
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Vulnerability Scanning recipe CIS disabledSummary: Vulnerability Scanning recipe CIS disabled always Content (please ensure you mask any confidential information): Once I save the vulnerability recipe with "Enab…
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[Not Solved] My card was rejected.We're unable to complete your sign up. Common errors are due to: a) Entering incomplete or inaccurate information b) Intentionally or unintentionally masking one's locat…
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Unable to Signup on OCI free tier account(Payment issue)Summary: Unable to complete signup process after payment method has been added. Content (required): I am trying to complete signup process for Oracle cloud. Version (inc…
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Allways free tier user, Cant create ampere instance (Service limits)I deleted my ampere instance, (becouse i want to create a hungarian language youtube tutorial how to use Oracle cloud) and i cant create a new one. I guess if i show how… -
cloud.oracle.com page not opening. Its a free account.Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Limits reached even though limits overview states 0Dear All, happy good day. Wanted to create a biger "Always free" instance "VM.Standard.A1.Flex, during the creation form the result is, "Service limit will be reached. U…
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I WANT TO CLOSE MY ORACLE CLOUD ACCOUNT (free trial) AND IM UNABLE TO DO SO!!!Summary: I created trial cloud account couple years ago, and I continue receiving emails related to this account. I tried Oracle support Chat but says "Your tenancy is n… -
unable to access my instance from ssh i am only able to acces it from the cloud console connectionSummary: i am unable to access my instance from ssh i am only able to acces it from the cloud console connection and if i check it showls all the ports of my instance is…
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Blocked on MFA, can't uprade my account to "pay as you go", support dont help meSummary: I'm an administrator account, I formatted my phone not long ago, I no longer have access to the A2F code via the application I first contacted support and was t… -
can't upgrade accountSummary: My free account has expired today and I am being notified by email. I am trying to upgrade from "Upgrade and Manage Payment", but it displays the following cont…
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how can i revert to the previous kernel if my instance is in kernel panicI have done the kernel update on my ubuntu oracle instance ARM Flex through apt, but after restart it runs into a kernel panic so it seems that the update hasn't been do…
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Problem with AuthenticatorHi, I'm trying to log in to my account, but it's asking me to accept a notification on my mobile phone app. I have Oracle Authenticator installed on my mobile phone and …
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I changed my cell phone and lost the 2FA keys for Oracle cloud and I can't log in to the account nowI changed my cell phone and lost the 2FA keys for Oracle cloud and I can't log in to the account now