Category 271
Discussion List
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Help with report chartsSummary: Looking for help utilizing charts in a report Content (please ensure you mask any confidential information): I'm wondering if anyone can point me to a video tut…kerry walker 11 views 2 comments 0 points Most recent by kerry walker Reporting & Analytics for B2C Service -
Deleted AccountSummary: Hello. We had an agent's account suddenly 'disappear' and have lost their history from reporting. My first reaction is that someone did this by accident, but ev…Jennifer McLaughlin 21 views 3 comments 0 points Most recent by Rasheed Ahamed Reporting & Analytics for B2C Service -
Can we change report standard date format using date_formatSummary: Hi We are trying to change the standard way of displaying date i.e. 09/26/2023 10:27 AM EDT in the report analytics the same way we have in CP or in Connect Obj…Baljeet Singh-231094 31 views 3 comments 0 points Most recent by Rasheed Ahamed Reporting & Analytics for B2C Service -
23D Feature for reversing transfer to subledgerIt has been announced that in 23D update we will be provided with the option to reverse the transfer to subledger process. Do anyone have any guidance for the feature an…
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Moving ReportsSummary: Are there any negative affects to reorganizing the folders in reports explorer? Content (required): Are there any negative affects to reorganizing the folders i…kerry walker 21 views 2 comments 0 points Most recent by kerry walker Reporting & Analytics for B2C Service
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Is there any way to enable CC field into Customer PortalWe want to enable CC field into Customer portal: https://itshelpdesk.custhelp.com/ so that Customer can keep others also who are interested to know the update of ticket.