Category 272

Chat Close Survey
Content Hi , I have some requirement related to chat . When chat get close either from customer side or Agent side , i want send survey to customer . Please tell if that…

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Komal Mutreja 24 views 2 comments 0 points Most recent by Ryan -124631 May 8, 2015 4:04PMCommunication Channels
Engagement Engine presentation from Wisconsin User Group meeting February 25th
Content Thanks to MATC for hosting the WUG gathering on Tuesday! Attached is the presentation I took you all through regarding the new Proactive Engagement Engine found …

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Josh Dodge-125559 26 views 1 comment 0 points Most recent by Josh Dodge-125559 Feb 27, 2014 4:30PMCommunication Channels