Category 272
Discussion List
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Engagement Engine Rule not executing as expectedContent I am checking the value of a javascript variable, text variable and the rule is working on our development site but does not work in our production site. Is ther…Sherry Key 24 views 3 comments 0 points Most recent by Jessica Bradley-Oracle Communication Channels -
Chat Close SurveyContent Hi , I have some requirement related to chat . When chat get close either from customer side or Agent side , i want send survey to customer . Please tell if that…
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Engagement Engine presentation from Wisconsin User Group meeting February 25thContent Thanks to MATC for hosting the WUG gathering on Tuesday! Attached is the presentation I took you all through regarding the new Proactive Engagement Engine found …Josh Dodge-125559 26 views 1 comment 0 points Most recent by Josh Dodge-125559 Communication Channels