Category 453
Discussion List
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How can I configure automatic drop enrollment method for plans medical, dental and vision.Summary: How can I configure automatic drop enrollment method for plans medical, dental and vision. Where plan actions are- Enroll/ No Change/ Drop -
How to hide the phone details section while creating a new contact in RedwoodSummary: Hi, We were exploring the personalization feasibility in Redwood benefits; while creating a new contact through People to Cover we want to hide the Phone detail… -
Redwood : How to check/review the audit log and trace files for benefitsSummary: Hi Team, When trying to evaluate a life event, we are getting below error. Please let know, where can we check audit log or trace files. Content (please ensure …
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Pending action section in redwood has error message "An unexpected error occured" for few empsSummary: We have implemented benefits for few countries in our organization. Testing the "Benefits Activity Center" however for employees of one of the country the pendi…
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How to setup pending actions to trigger for newly added dependents and not on exsiting dependents?Summary: I'm currently processing a birth life event and have noticed that dependent action items are being triggered for both the newborn and existing dependents. Could…
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Benefits Rates ProrationSummary: The customer needs benefits premium proration. The employees are on semi monthly or monthly payroll. So if the employee is hired mid of payroll period or termin…
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Can we change verbiage from Ask Oracle to something which business needsSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): How to change verbiage from Ask Oracl…
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Can we display the "Child Name"/"Contact Name" in Document Of RecordSummary: Hi, I come across a requirement where we want Child Name to be fetched and displayed in Document of Record from Person Contact information and so that he/she ca…
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System throws an error when evaluating life eventsWe have a requirement where , for a plan coverage amount is calculated based on the hours worked in the previous year. Employees who have worked less than 702 hours shou…
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Redwood -Benefit administrator unable to enrollments or life events after enabling redwoodSummary: Hi All, We have enabled Redwood for Benefits, We are using standard role.All the necessary profiles are set. Benefits Admin is able to search for employees in B…
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Compensation Change statement missing in Benefits activity center > Compensation InfoSummary: We're missing compensation change statements when checking employee's record via Benefits Activity Center > Compensation info. The information exists in the sys…
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Unable to add Parameters to Business Object Functions in AI Agent StudioSummary: Unable to add Parameters to Business Object Functions in AI Agent Studio. After enetering the Parameter info and clicking Done button not saving the Parameter t… -
Program name showing twiceSummary: Hi, Anyone have any idea why the canada program is showing twice? The plan is in one program. Thanks, Nancy Content (please ensure you mask any confidential inf…
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Blank Category Code on Benefits setup diagnostic reportWhen running the benefits diagnostic report , the category code is showing up as blank. How can we retreive teh Category code on the diagnostic report? Here are the para…
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Not able to hide Coverage amount field for Life assurance Benefit in Benefit Summary redwood pageSummary: How to hide Coverage amount field for Life assurance Benefit in Benefit Summary redwood page from VBCS tool Content (please ensure you mask any confidential inf…
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Not able tohide Annual amount field for ChristmasBenefit in Benefit Summary redwoodpageSummary: Not able to hide Annual amount field for Christmas Benefit in Benefit Summary redwoodpage using VBCS tool Content (please ensure you mask any confidential infor…
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How to hide the Beneficiaries and Primary Care Physicians sections in the Benefits Summary ?Summary: For a client, we would like to hide the Beneficiaries and Primary Care Physicians sections on the enrollment details page within the Benefits Summary. Content (… -
a scenario in the Benefits module where I need some clarificationI have a scenario in the Benefits module where I need some clarification: An employee has already enrolled in a medical plan and added parents (father and mother) as dep…
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VBS Main Branch - Recreation or Refresh with valid source codeSummary: Code Deployment via Main Branch: Several developers have committed code changes to the main branch. However, these changes may not be reflected in the productio…
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Retirement plan configuration in benefitsSummary: Hello Experts, we need your input in 401k and 3D Blinds 401k retirement plans configuration in benefits. Our client need information only plans in fusion. i.e t…
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Identification of the relationship dropdown variable in "People to Cover"Hello team, For the client, we would like to set a condition based on the relationship. if (relationshipName === "Child") The issue is that we can't identify the correct… -
Is there a way to remove/hide the quick action field 'Benefits Court Orders' ?Summary: Is there a way to remove or hide the 'Benefits Court Orders' quick action from the Benefits summary screen? Our client doesn’t have any plans that involve court… -
Fast Formula Input Validation Default EntryI am trying to create a default value for an element input value, using the number entered into another input value of the same element. How do I reference the input val…
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Where do you find the logs of a Dependent Certification Required fast formula?Summary: We have a Dependent Certification Required fast formula that isn't returning correct values. I need to troubleshoot this fast formula. Logging code has been add…
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need to show all 4 rates on employee self service pageSummary:Hi All, We are in implementation phase and we have normal rate and Rx rate for medical plans. As per requirement, we need to show all 4 rates on employee self se…
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Evaluated life event status goes to processed and closed.Summary: Hi team, As I am evaluating any life event (not specific to one, I have tried with several life events) the life event status shows processed and closed. Conten… -
Changing options in existing plan - existing employees stay (legacy), new employee get newWe are changing our benefits design for 2026 - the plan will still exist but the automatic enrollment will change from Option A to Option B. However, existing enrollment… -
We ran the 1094 process and got two submissions for the same legal entity in the xml. Any ideas?Summary: We ran the 1094 process and got two submissions for the same legal entity. There were 6 1095s in one submissions and 56 in the other Any ideas? This is likely a…Karl Neff 11 views 3 comments 0 points Most recent by Rakesh Ghosh-Oracle Payroll and Global Payroll Interface (GPI) -
How to make Name field non editable in Redwood UI on Benefits Dependent Page ?Summary: We want to restrict the Name fields from being editable on the ESS of Benefits Add/Remove Contact and Dependents you'd like to cover Content (please ensure you …
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In ACA Report some employees and their dependents are populated in the same lineSummary: In ACA Report some employees and their dependents are populated in the same line. However, in majority of the cases employees and dependents have their separate…BHAVANA SINGH 1 view 1 comment 0 points Most recent by Rakesh Ghosh-Oracle Payroll and Global Payroll Interface (GPI)