Category 757
Discussion List
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Navigation panel for Affected Party name fieldSummary: Is it possible to have the navigation panel to Affected Party Name field similar to the field Primary Point of Contact field has this feature? Content (required… -
3IDCS Autoscaling Capabilities and Monitoring ImprovementsOrganization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of): MS Amlin Description (Required): We h…Rohan A 1 view 1 comment 3 points Most recent by Michelle Walter-Oracle Idea Lab – Core Infrastructure
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Alerts or Reminders in Redwood Help Desk or Case ManagementSummary: Alerts or Reminders in Redwood Help Desk or Case Management Content (required): Has anyone developed alerts or reminders in Redwood Help Desk or Case Management…
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Restricting knowledge article based on custom user groupsSummary: Restricting knowledge article based on custom user groups Content (required): We have a requirement to create two set of similar knowledge article e.g. HR polic… -
Case worker should see their case onlySummary: Ideally a case worker should be able to see a case where he/she is the primary owner or a part of team. Right now, a person who has a case worker role is able t…