Collection Activities
Discussion List
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Dunning Letter and collectionSummary: Hi Team, Our client requires the ability to send dunning letters; however, the Advanced Collections module is outside the scope of our implementation. Could you…Christina Poules-Oracle 10 views 2 comments 0 points Most recent by Christina Poules-Oracle Receivables & Collections -
Is there a way to restrict inter module ESS jobs between AR and Receivables?Summary: Content (please ensure you mask any confidential information): Hi, I have uploaded the file containing the unintended cross-module ESS job access observed in AR… -
Credit to Cash AI Agents and Agentic ApplicationsSummary: Follow discussions, post questions, hear latest information around Credit to Cash AI Agents and Agentic Apps in the following dedicated forums https://community…
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Applying a credit memo with the amount deducted only in tax of the invoiceWe are looking for ways to apply a credit memo to an invoice but there's a requirement where the credit memo amount should only be deducted to the tax amount of the invo…Coleen Raymundo 24 views 2 comments 0 points Most recent by Antonio Arroyo Solano-Oracle Receivables & Collections
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Validate Customer Dunning Setup ReportSummary: Content (please ensure you mask any confidential information): Hi there, I would like to know the meaning of the "Business Level" parameter. It currently has 4 …
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Is there and API to withdraw dispute from BPM worklistSummary: Hi Team, Could you please help us understand if there is an API to withdraw dispute from BPM Worklist in receivables. If not any other alternative to automate t…
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Validate Customer Dunning Setup Report doesn't produce resultsValidate Customer Dunning Setup Report doesn't retrieve any data. Could you please let us know, what are the pre-requisites or setup needed for this Report, to produce a…
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Maintaining AR Aging BucketsSummary: Content (please ensure you mask any confidential information): Hi there, We have a requirement to maintain 10 aging buckets for AR collections. The maximum buck…
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Disputes and avoid automatic credit memo creationSummary: Hi, We are are configuring disputes and by standard Oracle triggers an automatic Credit Memo Request once a dispute is made. We have a customer request to stop …Tim Jespersson-Oracle 54 views 3 comments 0 points Most recent by Avinash Varudu Receivables & Collections
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How to update Due date AR transactions in bulkSummary: We currently need to change transaction AR due dates in bulk; is this currently possible? Thanks Joao NascimentoJoao Gabriel do Nascimento 26 views 2 comments 0 points Most recent by AJAY KANTH Receivables & Collections
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How can I add a single note across multiple open invoices in the Collections screen?Summary: Prospective customer asked - that they are trying to create a note based on a phone call with a customer that goes against multiple invoices that are currently …
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Columns in CustomerImportTemplate.xlsm to be populated for Customer StatementOur client would like to know which columns in the CustomerImportTemplate (FBDi) need to be populated to ensure all the necessary details are available for generating a …
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How to auto-approve dispute based on User Role and system automatically create Credit MemoSummary: We have a requirement for the Credit Memo Approval workflow created from Collections disputes: If the user raising the dispute has the AR Manager role, the disp…
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25B Feature Advanced Collections: Email of Open Transactions to CustomersTrying to enable the Email Open Transaction Copy option in the Manage Collections Preferences setup task to expose the Resend, Regenerate and Send, and Regenerate and Re…Jennifer Cummings 377 views 9 comments 1 point Most recent by Miyuru Guruge Receivables & Collections
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Predelinquent Strategy Assignments by SegmentSummary: When defining Predelinquent Strategy Assignments by Segment , Profile class is not available . we are looking to implement predelinquent strategy for a subset o…
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SOAP API to write off receipts when same receipt number in the same business unitHello, We are using SOAP API to create receipts write-offs, but we came across an issue when the same receipt number is used multiple times in the same Business Unit, bu…Gabriela Patras 76 views 2 comments 0 points Most recent by CA Nirmal Choudhary Receivables & Collections
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IEX_DUNNING : get_language_from_locale ORA-01403: no data foundSummary: Send Dunning Letters Job is giving above error Content (please ensure you mask any confidential information): Version (include the version you are using, if app…
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Garage Customer Dunning – Collection Strategy and Transaction Date ExclusionSummary: Hi Team, We need some guidance on the dunning requirement for Garage Customers. Currently, Garage Customers are identified by the Customer Profile Class, which …
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Customer Transactions are not updating with status as "Deliquent"Summary: Hi Experts, Customer Transactions are not updating with status as "Delinquent" I submitted the "Collections Delinquency Management". The program ended with warn…Balakrishna Sivappagari 230 views 4 comments 0 points Most recent by ElmaSk-Oracle Receivables & Collections
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Dispute workflow approval rules based on the dispute type in BPMSummary: Business wants to route the Credit Memo dispute workflow approval based on the Dispute Type. Kindly let me know if anybody have the information or a way to achi…
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Apply cash receipts for invoices created in a different ledgerSummary: Our client has a business case where they apply cash receipts of invoices created in a transaction business unit that belongs to a different ledger. This is a f…