Collection Activities
Discussion List
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Sending Dunning Letter email subject and body in Dutch and Portuguese languageWe have business units in different regions, and we have been sending dunning letters to customers in their local languages. The email body and subject are also sent in … -
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mwischerath 1 view 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Collection Dashboard shows any customerFor updating collection dashoboard I ran: in particular the last one, first in "delete" mode than in "update" mode. But I actually can't see any customer and the job "se…ACNROMA2023 31 views 4 comments 0 points Most recent by Renuka Gajavelli-Oracle Receivables & Collections
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Validate Customer Dunning Setup Report doesn't produce resultsValidate Customer Dunning Setup Report doesn't retrieve any data. Could you please let us know, what are the pre-requisites or setup needed for this Report, to produce a…Satish KT 31 views 1 comment 0 points Most recent by Renuka Gajavelli-Oracle Receivables & Collections
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A dunning letter is not generated because there are no valid transactions to be includedSummary: We're getting an alert saying: "A dunning letter is not generated because there are no valid transactions to be included in the dunning letter." However, I can …
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what is the functionality of Claim and Release on the activity.Summary: Please provide the intended functionality for Activities Actions options including Claim, Release,Suspend. Content (please ensure you mask any confidential info…Krishna S Tatta 11 views 1 comment 0 points Most recent by Gopal Reddy-Oracle Receivables & Collections
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Customer contact email not present in frontend but email triggering to customer in cloudSummary: Customer contact email not present but email triggering to customer in cloud Content (please ensure you mask any confidential information): Version (include the…
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I am not able to configure "staged dunning method"Someone can kindly help me to configure "staged dunning method" for collections? If I use aged method it works, instead with staged not. thank you so muchACNROMA2023 1 view 1 comment 0 points Most recent by Renuka Gajavelli-Oracle Receivables & Collections
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Manage Collections Methods: differences between dunning plan and Strategies?I have the requirement to set the dunning letters in the staged dunning and not aging method, but I don't understand this task of set up thank you
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Is it possible to update Manage Collection Scoring once transactions have been scored?Summary: We have set up Collection Scoring and assigned them to Profile Classes and Delinquent strategy groups. All the related ess processes have been run and we can se…craig mercer 13 views 1 comment 0 points Most recent by Renuka Gajavelli-Oracle Receivables & Collections
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Is there a way to Reset Dunning statement with staged configuration ?Summary: We have a setup with dunning configuration type Staged and for a time we had to deactivate the bursting of the dunning letter. As a result, many dunning letters… -
Issue with Collectorswe added user1 as back up for user2 because user1 is the collector for some customers of **** BU and this is not correct. User3 is the main collector of XX BU and User4 …Bogi Parimal Das 11 views 4 comments 0 points Most recent by Bogi Parimal Das Receivables & Collections
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Dispute without credit memo from CollectionSummary: Dispute without credit memo from Collection is not working Content (please ensure you mask any confidential information): Our client wants to create Dispute, bu…SauravS-Oracle 11 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Send Dunning letters for Aged dunning error.Organization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf Description (Required): When we run Send D…
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Is it possible to send invoices/statements and dunning letter to a repository?Our client doesn't want to send anything directly to the customer and would like to review the documents before they are sent out personally. A solution that was propose…RiC0 31 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Is it possible to set up different 'from' email ids at different BUs for sending dunning letters.Summary: Two different Business units use dunning letters, they want to use a different 'From' email id on the dunning letter for each BU. Is it possible to set up a dif…
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Can you attach Adobe Portfolio files in Oracle Fusion?The client is inquiring if it would be possible to attach Adobe Portfolio files on transactions and the collections activities in Oracle Fusion Receivables and Collectio…RiC0 21 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Dunnings - How to exclude the invoices which have not yet passed the due date from the dunning letteContent Hi, In Oracle Fusion - How to exclude the invoices which have not yet passed the due date from the dunning letters for a customer? Thanks, Kanika Version 21CKanika Mahajan 98 views 2 comments 0 points Most recent by Lavanyaa Damodaran Receivables & Collections