Compute
Discussion List
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Oracle Cloud Free Tier Account Compromised – Unable to Recover Since 2024Hello, Thank you for the guidance. I have removed the personal information, Service Request details, screenshots, and attachments from my public post. I understand that … -
Password Reset not working, instance running fineSummary: Unable to log in to my Oracle Cloud Infrastructure (OCI) account because password recovery emails are never delivered to my Gmail account. The issue has been on…
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Signup broken for Vietnam — states?countryId=VN returns 400, blocks entire flowSummary: Free Tier signup completely broken for Vietnam: states?countryId=VN and createAccount both return HTTP 400 (reproducible, not account-specific) Content (please …
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I am completely locked out of administrative management on my Oracle Cloud tenancyPlease, would anybody help me !!? I am completely locked out of administrative management on my Oracle Cloud tenancy (ctnxxl) due to an accidental permission removal, an…
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OCI Free Tier signup fails with "Oops, we're sorry, an error occurred while creating your account"Hello, I'm trying to sign up for the Oracle Cloud Free Tier and consistently hit an account creation error at the final step. Details: Payment card was entered and succe…
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Billing address mismatch error blocking OCI upgrade to Pay As You Go,no fix for Individual Accounts?I am trying to upgrade my OCI account from Free Tier to Pay as You Go but it keeps failing with this error: Billing Address doesn't match information from your credit ca…
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This instance is unresponsive. Confirm that the OS and network are configured correctlySummary: After a scheduled maintainance by Oracle on the instance with description as Oracle has scheduled a firmware update maintenance event on your instance(s). after… -
Always Free E2 Micro quota became 0 after OCI incident COMPUTE-4C; existing instances stuck stoppedSummary: After OCI Compute incident COMPUTE-4C ref 5b8ef695, my two existing Always Free VM.Standard.E2.1.Micro instances in US West (Phoenix) are stuck stopped and cann…
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Reducing VM.Standard.A1.Flex OCPU to 2 and Memory to 12GBHello to you, I got an alert that my instance was stopped because of new imposed limits and I tried editing it to reduce this but got this error. API Error Instance ocid…
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Locked out of OCI Console - Removed Administrator permissions by mistakeI am completely locked out of administrative management on my Oracle Cloud tenancy (ctnxxl) due to an accidental permission removal, and I am unable to proceed with upgr…
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Instance got stopped, not starting again.Hello Oracle Team, My OCI Compute instance in Mumbai-India was disabled and cannot accept any action requests. Error message: "Instance ocid1.instance.oc1.ap-mumbai-1.an…
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VM.Standard.A1.Flex in ap-mumbai-1 stuck at ~50 Mbps public internet despite 4 Gbps advertisedHello, I am seeing an apparent public internet throughput cap on my OCI compute instance and would appreciate help confirming whether this is an OCI-side limit or issue.…
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Clarification on Running an Ownership-Verified Vulnerability Assessment Platform on OCI ComputeHello OCI Community, I am a Computer Science student at Bennett University, India, and the developer of ONUS, an open-source AI-assisted Vulnerability Assessment and Pen…
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Boot Volume resized to 200 GB but guest OS still detects a 50 GB diskHello, I resized my Oracle Cloud Boot Volume from 50GB to 200GB. The Oracle Console and OCI CLI both report the Boot Volume as 200GB, but the guest OS (Ubuntu 22.04) sti…
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Cannot restore boot volume backup from disabled Always Free instanceSummary/Content Hello Oracle Team, I have an Oracle Cloud Always Free tenancy in the Mumbai region. My compute instance became disabled after my tenancy was converted to…
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Free Tier to Pay As You Go upgrade stuck "in progress" for 7 daysHello, I requested an upgrade from Free Tier to Pay As You Go on Monday, July 6th (morning). Seven days later the console still shows "Your upgrade is in progress. You w…
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Free Tier Account Locked - Invalid Username or Password after successful resetSummary: My Free Tier account is locked. I can reset the password via email, but login fails with "Invalid username or password" and the myservices console returns a DNS…
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VM.Standard.A1.Flex instance disabled after Free Trial expired - Unable to recover dataHello, I am using an Oracle Cloud Always Free account. My Oracle Cloud Free Trial expired on July 18, 2026. Immediately after the Free Trial ended, my VM.Standard.A1.Fle…
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donedone
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My OCI Compute instance was disabledSummary: My OCI Compute instance in UK South (London), uk-london-1, was disabled and cannot accept any action requests. The console says to contact customer support to r…
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Not able to see my Ampere Resource After Free Trail EndsSummary: Hi, My Ampere resource which was created in free trial first got stopped and now deleted after 1 day of trial end. I didn't even got time to download my data. C…
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Free Tier instance disabled after security incident - request for review and re-enableSummary: Free Tier instance disabled after a security incident. The issue has been remediated, but one stopped instance cannot be started because OCI says it is disabled… -
I want desktop users to be able to reboot, stop and delete their current desktopSummary: I have a group of users who for whatever reason are running processes that freeze their linux desktops. On the Secure Desktop launch console I would like them t… -
Password recovery exhaustedSummary: My account is fine, the machines are working, but I can't access the OCI portal, and the password recovery emails aren't arriving. I contacted support via live …
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PAYG upgrade pending for over two weeks – tenancy still shows Free TierSummary: I upgraded my Oracle Cloud account from Free Tier to Pay As You Go on 11 June 2026. The payment method was added successfully and no errors were shown during th…
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Instance still disabled after account upgraded to Pay As You Go — need manual reenableMy Always Free compute instance (region: eu-madrid-3 / Spain Central, Madrid 3) was disabled by Oracle after my trial credits ran out around late April, showing: "Instan…
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Free Tier Account Locked - Invalid credentials after password reset, need urgent helpHello Oracle Community and Moderators, I am a Free Tier OCI user and my account has been locked. I am unable to login to the OCI Console and need urgent help as I have i…
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Free Tier Account Locked-Unable to sign in after password reset (Invalid credentials)Summary: Hello,I am a Free Tier user and recently reset my password via the official email link, but I am still completely unable to log in. The system constantly throws…
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Instance stuck in STARTING state and unable to stopMy compute instance has been stuck in the STARTING state for an extended period. I am unable to stop, reboot, reset or terminate. This started after an attempted shape r…
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Unable to create VM.Standard.A1.Flex – Service limit exceeded but usage shows zeroHello, I am using an Oracle Cloud Free Tier account and I am trying to create a VM.Standard.A1.Flex instance, but the creation fails with the following error: The follow…