Dashboard / Reporting
Discussion List
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How does Oracle CX Field Service calculate Named User licenses?Summary: Understanding how Named User licenses are calculated in Oracle CX Field Service Content (please ensure you mask any confidential information): We are trying to … -
We would like to know if there is a better way to force a reprocess of a day that is more practicalSummary: We have been using a way to this task according to an Oracle documentation shared, however althrough it does work, for a bigger amount of data (such as 50GB ex.…
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RTF line alignment issue in BIP Report.Summary: Hi Expert There is a requirement from customer that in one purchase order approval report if the amount is more than 2500 Euro than there should be red flag aft…
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AutoRouting Results ReportSummary: AutoRouting Results Report - Autorouted and Manually Routed Fields Metrics Content (please ensure you mask any confidential information): Hi, We are trying to u…
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Irrelevant Past Timestamps Appearing in Activity HistoryHello team, We have observed that for several activities in Oracle Field Service, the history section displays timestamps that predate the actual creation date of the ac…
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Is there a possibility to view any integration failures from OIC to OFS?Summary: We would like to enable any logging for ongoing/incoming transactions into OFSC via OIC. This is required to fix any failure from the upstream to OFSC. Currentl…
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Is it possible to set custom icon in Main Menu Tab while adding it as External Application PluginSummary: Hi Team, We have created a plugin with type "External Application" and we are adding an external URL in the plugin. We are adding this plugin in left Main Menu …
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Resource history is not shown when resource type is Manage/Dispatch/Admin?Summary: Dear Team, On the resource screen we see resource history at each resource level. I noticed that when resource type is "Manage/Dispatch/Admin" we cannot see res…
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How to extract daily extract files manually in CSV?Summary: Is there a way to generate daily extract files in csv format manually. How to get daily extracts in csv format whenever we need. Content (please ensure you mask…
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Modifying Configuration History ReportSummary: Hi Team, Do we have a way to modify configuration history report. Fir example: Adding or removing any columns in the report. User column gives Name of the resou…Nishant Mahajan 1989 11 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Access to the Field Service tables in FusionSummary: I have a few questions regarding Fusion Field Service tables in below document Tables and Views for Sales, Fusion Service, and Field Service Are the standard ta…
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How to Audit Inventory changes in OFSCSummary: Hi Team, We have a requirement to Audit Inventory Related changes in OFSC like Resource History or Activity History. We want to Audit Inventory related changes …
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Data retention with Fusion Field ServiceSummary: Wanted to confirm if there is any changes on the data retention policy of oracle field service, now that it has moved completely into the fusion cloud. Content …Mohit Thomas 94 views 4 comments 1 point Most recent by Fernando Parreira-Support-Oracle Field Service -
How to extract resources/users data in excel/csv for validation?Summary: Hi Team, We are creating around 4000 users/resources using integration from a source system. We want to validate our data creation after they are created in OFS…
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How to Add Train Stop in Oracle Field Service Activity Details ScreenHow to Add Train Stop in Oracle Field Service Activity Details Screen Like this in Image -
Daily Extract activity START and END fields missing date component – only time shownSummary: We're looking for a way to include the full date and time in the Daily Extract output for accurate reporting. Has anyone encountered and resolved this issue? Co…
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Export Data from Dispatch Console - Time View multiple daysHi, When viewing the Time View/Gantt chart for a single day, the Export option is available and works as expected. However, when selecting multiple days, the Export opti…Neil Atkinson 11 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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View "last updated by","last update date" in setup formsSummary: in order to have traceability and accountability of user activities on the system, both final users and administrators, it would be useful to have the informati… -
insight on reports w.r.t customer on OFS dashboardSummary: hey all, i was looking for some help and understanding on below reports to be used in dashboard i had a look at explanation on below dashboard and report links …Digvijay Karasi2 21 views 1 comment 0 points Most recent by Steve Liddy-Support-Oracle Field Service
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Performance OFS MonitoringDear support, Our customer expects increase volume on the number of activities that our Production OFS installation needs to handle. All the integration with OFS is goin…
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OTBI for Oracle Fusion Field service (FFS)I need to generate an OTBI report in Fusion Field Service, subject area is not available
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How to retrieve Activity History from Field serviceGreetings, We're implementing some new controls in Field Service and wanted to know how to export the activity history to keep track of users who make changes. Also, is …Julio Sarmiento 52 views 4 comments 0 points Most recent by Rajkumar Kanuparthy-Oracle Field Service
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In DailyExtract the time field is always nullHi, I have the following configuration in …{companyname}_messages.xml (Messages Fields): In the XML the field is always null: although in screen it does show value: Any…