Resource Management
Discussion List
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Obsolete error while activity is rescheduledSummary Obsolete error while activity is rescheduledContent Hi Folks, Good day Scenario 1) When an activity is assigned to a technician, due to some reason he/ she can't…User_2025-01-31-00-30-32-814 44 views 7 comments 0 points Most recent by User_2025-01-31-00-30-32-814 Field Service -
Default View FilterContent Hello, We have numerous filters set up in OFSC that allow us to change the view for a user. For example we have a filter that will omit (x) activities from the d… -
Debrief Plug in customizationContent hi, We are trying to customize OFSC debrief plug in. But facing issue while configuring nginx reverse proxy. Please refer to steps undertaken by us. Any pointers…
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Adding Calendar Shifts and Non-Working Reasons in Daily Extract (Outbound Integration)Content We want to add all calendar shifts and non-working reasons (for each resource) to the Daily Extract (Outbound Integrations) but I can't find the calendar fields … -
Activity StatusContent Hi , if i create new Activity status (enum field ) means ..How can i control the default button action like end ,Suspend,etc.. based on Custom activity status. T…
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Adding visibility to one bucket for hundreds of resourcesContent We want to add a routing bucket at the top level of the resource tree and allow all technicians (hundreds) to see the bucket. Is there a way to add the visibilit…
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weekStart field of user entity - Default vs other values what is the differenceSummary weekStart of a OFSC User record if Default what will it considerContent Hi All, weekStart of user record as per documentation has "default" as a value apart from…
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Can Not Start Chat With ResourceSummary Can Not Start Chat With ResourceContent I created New Resource (tech) but I can not find it while search , and start chat is not active , could any one know why …
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Deleting Organization Unit in Oracle field Service CloudSummary How to Delete Org Unit in OFSC?Content How to Delete Org Unit in OFSC? In Organization I have 3 org unit Now I'm trying to remove/delete 2 unit, but i'm not gett…
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Preventing activities from moving to another resourseSummary Is there a way to prevent an activity to move to a different resource once it gets allocated? Any tech can initially get the job, but once it gets allocated, we …