Setup and Maintenance
Discussion List
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Not able to trigger product based SLA on Service request based on coverage assigned in PIMSummary: We created an item through Product Information Management and assigned particular value to Standard Coverage in it. We have enabled Subscription based Entitleme… -
No IB record found in 'IB Reprocess Program' after shipment to create Included warranty.Summary: After shipment of an Item which is associated with an included warranty Asset is getting created but there are no records to reprocess in 'IB Reprocess Program'…Abhishek Nirgudkar 22 views 2 comments 0 points Most recent by Abhishek Nirgudkar Subscription Management -
How can we populate a value in Address Additional Element Attribute 5 using groovySummary: How can we populate a value in Additional Element Attribute 5 using groovy Content: We have a requirement that we want to populate some value in Additional Elem…
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Upgrade Required for LinkedIn Sales Navigator by Dec 2021Summary: The following is an important announcement for customers currently leveraging the LinkedIn Sales Navigator plug in for Oracle Sales. All customers using the Lin… -
Is there any OOTB feature to sync Sales cloud accounts to Subscription Cloud?Summary: Content (required): We are implementing both Sales Cloud and Subscription Cloud. Using Manage Customers, customer accounts can be created in Subscription Cloud.…
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How to unassign inactive users from leads and opportunities automaticallySummary: Once the user become 'Inactive' under User and Roles, we would need to assign user manager to existing open leads and opportunities. Currently, if user become i…
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Sales – Understanding How to Customize Subscription Management: AR and RMCS integration, 25 SeptembeContent Submit your questions for the Sales – Understanding How to Customize Subscription Management: AR and RMCS integration session to have them answered during the li… -
OSM - Quarterly and Semi-Annually Billing Frequency impact the TermsSummary: I set up Quarterly and Semi-Annually in the Manage Subscription Time Unit Mappings table for the billing frequency. If the subscription term is 6 months, It wil…Mary Tse 31 views 8 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management -
OSM - Schedule Process - cannot see other user jobsSummary: I would like to see the job submitted by another user in the system. I did the search by 'Submitted by', I cannot see it. Am I missing the role access setup in …
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Covered Level tab under subscription product for items with "Subscription" Sales Product TypeSummary: Can we display Covered Level tab under subscription product for items with "Subscription" Sales Product Type. Content (required): Covered Level is displayed for…