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Error after changing the quantity on a drop-ship Purchase Order: Please enter a value for amount.

edited Jun 2, 2025 2:50PM in Ask A Guru 6 comments

We have a Sales Order with some of its lines in a Purchase Order that was created by clicking the Drop Ship link on that Sales Order line.

On some of these, where the Sales Order line has Price Level set to Custom and the Rate is blank (but the Amount is not), then the Purchase order fails to save if we change the quantity on the Purchase Order line that has a blank Rate on the Sales Order line it was created from, and then click the blue save button on that Purchase Order. Instead of saving the Purchase Order, the following error appears on the NetSuite UI as an otherwise blank page:

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