Hi @User_6G92J Thank you for creating this thread! Everyone let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched "New…

Hi @VanessaG Thank you for creating this thread! Everyone let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched "New to…

Hi @Ayyappan Can you provide the specific pages in your web store where this problem is occurring? Also does it occur when viewing the site as Guest or when logged in? Have you tested using Standard Customer Center role? Possible that there are permissions missing from your Custom Customer Center role. If you are using a…

Hi @Shubham_Singh Checking the screenshot you provided; the Old Custom Threads theme could be for SCA Aconcagua or the 2018.2 release of SuiteCommerce Advanced since it has version 18.2.1 which requires the ones who implemented it to use the version of ThemeDevelopmentTools-18.2.1.zip when fetching the SC Threads theme.…

Hi @Shubham_Singh Thank you for confirming. If you found my initial comment helpful and think it might assist others with similar questions, mark 'Yes' beside 'Did this answer your question?'. Thank you!

Hi @User_B1J9S Thank you for creating this thread! To everyone, let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched…

Hola @User_5ASKR ¿Has revisado mi último comentario? Espero que ayude. Déjame saber si necesitas más ayuda. gracias!

Hi @iarcher Were you able to review my last comment? Let me know if you need any further assistance. Thank you!

Hi @Ayyappan Were you able to review my last comment? Let me know if you need further assistance. Thank you!

Hi @Ayyappan To help you with checking your backup files, you can attach a copy of backup files here. Best you attach backup files dating from 3/6/2025 an 2/24/2025.

Hi @Ayyappan Apologies for the late response. Regarding on your question about reverting changes, yes, it is possible. You can also deploy previous backups of your SCA if you have copy of previous deployments in your computer (not the uploaded backups in the file cabinet). We cannot confirm or identify the changes that…

Hi @iarcher I have tested this and confirmed to be working if you are redirecting from one SCA or SCS webstore to another SCA/SCS webstore. Looks like if the redirect points to an external website (e.g. www.google.com) it does not work and possibly can be an enhancement. The difference is that in the redirect URL…

Hi @iarcher Upon checking, the documentation we have for additemtocart.nl are mostly for Site Builder. However, it does work in SCA by using the right URL parameters which include adding redirect to it upon testing. Example:…

Hi @JohanvL Thank you for creating this thread! Everyone let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched "New to…

Hola @User_5ASKR La función de añadir RECAPTCHA a los formularios en línea no está disponible actualmente en NetSuite. Existe una mejora para esto, registrada en la Mejora n.° 122792 Formularios de clientes en línea > Se está generando spam a través de los formularios de clientes en línea y se están creando clientes…

Hi @User_NJKAD I see, from what I understand is that they would like to import the list of new leads to NetSuite with corresponding subscriptions for newsletter. Can you please confirm with the marketing team and maybe provide what data they would like to import from HubSpot to NetSuite? ——————— Here's a screenshot when a…

Hi @User_NJKAD Thank you for creating this thread! Just for clarification, may I know if what you are trying to achieve is to import new customers as leads from your HubSpot application where they have opt-in for newsletter in NetSuite?

Hi @kmd_14170 Hope you are doing well. I would just like to know if you were able to review my last comment. Let me know if you have any further questions. Thank you!

Hi @CGard-HHY Unfortunately, the ability to have Expense Reports to be saved for later is not available in the current NetSuite Mobile App. I did find a possible related enhancement for this which is tracked under Enhancement #799454 NetSuite Mobile App > Android/iPhone > Expense Report set to Complete Later is not on the…

Hi @kmd_14170 Unfortunately, there is no way around it. It is a standard process to select a payment method (Credit Card) that shoppers must do when placing an order in the web store. If you do not want your shoppers to save any credit card information in the web store when placing an order, you can disable the checkbox…

Hi @Ayyappan Can you please provide a screenshot of your SCA Dev SSP Application by navigating to the File Cabinet? You can follow the steps below. This is for us to check when the SSP Application was last updated. Login to NetSuite as Administrator Navigate to Commerce > Hosting > SSP Applications Look for the SCA Dev SSP…

Hi @Lauren Rosen Upon checking the feature is still an enhancement in NetSuite. If you have not voted for the enhancement yet, you can refer to SuiteAnswers Article: Voting for Enhancements. Thank you

Hi @User_5CN8N Upon checking the ability to approve journal entry in NetSuite Mobile app is an enhancement. It is currently logged under Enhancement #497344 Mobile > iPhone/Android > Ability to Create and Approve Journal Entries. You can go to SuiteIdeas page to vote for the enhancement. Thank you!

Hi @Ayyappan Upon further checking, we cannot replicate the problem in our end. Possible there is a customization that was done on your SCA Dev SSP Application which caused the problem. Best to consult with your developer(s) who have done any form of customization to your SCA. Thank you!

Hi @Ayyappan While waiting for your reply, I'll further check the problem.

Hi @Ayyappan Looks like you might have a customization in place such as an extension or modification on the SCA code that might be causing the problem. Have you tried contacting customer support or have a support ticket so that they could try identifying what's causing the problem? Thank you

Hi @Shob_07 Thank you for creating this thread! To everyone, let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched "New…

Hi @User_WNU8M Thank you for creating this thread! To everyone, let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched…

Hi @Bill Quinn Here are some ways you can prevent bots from placing an order in your web store. Enable 3D Secure / Payer Authentication – This adds a second level of verification (depending on the shopper’s bank if they will receive a One Time Password to continue charging their account). 3D secure authentication provides…

Hi @User_5THXC Thank you for creating this thread! To everyone, let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched…