Ah, yea I did try that. I wish .subtotal worked for me but sadly it doesn't. .taxtotal is a valid field on the listed fields available for a Packing Slip but .subtotal isn't so I'd be curious to know how that works for you.

It didn't, it went through, but it's happening again on another one. It's again calling it an intercompany transfer order for some reason when the error is between a PO/SO But they've fixed it and the error was something to do with having the locations the wrong way around. They're busy with the rest of todays orders, I'll…

I'm afraid not. --- I've managed a workaround by using bunde 123426 Supplementary Tax Calculation, which provides some custom fields that can be used on a Sales Order and then accessed from the Packing Slip PDF. If it is possible through NetSuite, then I'd be shocked that I managed to find this workaround first.

Ok, so it only shows those statuses because the items in that location are only either good or broken. The status can be changed on the receiving end of the TO and would need to be changed with an Inventory Status Change if I want to change it before the TO.

A shame. Thank you for the clarification~

Yea, no idea. Supply chain manager is going to delete the transaction and do it over. Will update if the same error comes back up~

As far as I can tell, everything matches. I've looked over it multiple times. I'm also unable to recreate the error. I was able to receive in 5 of the 30, 6 and it says too many. I dunno if this helps narrow down the possibilities. But if not, I think we're happy to go ahead and recreate the order for now and see if we run…

Thank you for your responses, I'm a bit swamped with work to investigate this at the moment but I'll update my findings when I can.

I was just thinking this @Tigran Shahnazaryan that the trial balances may have been entered in the wrong way around or smth. I'm gonna check tomorrow and update. Thanks for the suggestion~

Thanks for the detailed answer @Jervin Nicholas Teopengco-Oracle! I'll try to follow your approach to show which form I think I should be looking at, but I'm afraid it breaks at step 1 already, haha. On a Sales Order, there are no set forms, so I believe it's set default in the templates. For packing slip forms, I only…

Hey @Tigran Shahnazaryan ! That certainly seems useful, though it doesn't seem like there's any way to add my current actions to the group, is there? If not then I'll have to remember this for next time. My state already has its 50 different actions in it, oh well. 😅 Thanks for the tip!

Oh yea, it definitely seems to be something to do with the PDF... I'm now getting an unexpected error when trying to print the IF manually. But how do I know which one is printed from the IF?

Thanks @John Griffin , Main Line is what I was looking for, thank you for that. For my case it just needs to be set to True, not False. True sets the results to one row per transaction and False to one row per line item. Thanks for your help~!

Yes @Patrick Fresnosa-Oracle , the IF was saved on 29/08/23 and I'm trying to receive the items on todays date.

Hey @Patrick Fresnosa-Oracle , to answer your questions: The Vendor is our subsidiary MPCN. There is currently no other Item Receipt as the error hasn't allowed us to save any yet. The PO is paired to an SO and both transactions are matching. The items are indeed being taken from bins and being received into bins. Also,…

Those are great suggestions. I think making a workflow to send an email when the IF has been saved and has a tracking number would probably be my best and most achievable option given my skill level. I'll try that first and come back to other suggestions later to see if I can improve on it. Thank you all for your help!

Sorry, I meant the IF itself, not documents attached to it. So if Subsidiary 1 creates the IF, Subsidiary 2 does not have access to view documents from Subsidiary 1 and therefore cannot see the IF to get the tracking information. I want Subsidiary 2 to be able to view just the IFs of Subsidiary 1, if possible. Otherwise…

The error was due to the commas in the memo field. CSV File Upload Failure Reason: Unexpected Error (custhelp.com)

It seems to be due to having commas in the memo column. I'm now sorting other errors such as date format being incorrect. Will update once I have a successful upload. CSV File Upload Failure Reason: Unexpected Error (custhelp.com)

We want a bit more control, for them to view just the item fulfilments, but this is certainly worth considering. Thank you~

Sorry, I'm not sure where the IF file is stored as a file, how to access it, or how I create one if I need to do that first. I thought it might have been as shown below, but that's just for uploading files from my computer.

Ah yes, that's exactly it. Very well spotted, thank you~!

Ok, so by using the workflow log and realising I could expand the errors even further I noticed that the error was caused by the workflow not being able to find the Employee field to match the data too. This is because the field I needed to match is not Employee but Entity (Employee) By changing my conditional formula from…

Oooh, ok I see now. It's not able to find the field 'employee' which is odd. Based on the expense report, the Employee field uses the ID of entity so should I be using entity? But that doesn't work because when I use the builder an 'entity' is considered a vendor.

Ah yes, it's showing the conditions as False so it's not working. I could break these into multiple add buttons for each condition, but I'll keep poking at it for now to see if I can get this working so as not to make it too verbose.

I tried adding parentheses but that didn't appear to help, unless I'm using them wrong.

Got it, it was in Tabs

Thanks Clarisa, I've gone and submitted a support case, I think in the right place? Hopefully hear back from them soon and I'll update the thread here with their advice if it leads to a solution.

Fixed, I had to make a copy of the send email action and also make that after record submit : direct list edit.

Ok, I've managed to trigger it using a trigger of Before Record Submit : Direct List Edit and the workflow is proceeding to the send email state, but not actually sending the email or showing any error logs.