Hello Asher, Good day! Hope you are well. ? I just like to follow up on this. Like mentioned, Sales Order by Items Report is a report that shows list of approved Sales Orders and Return Authorizations transactions for each Item. As such, we will not be able to display Items without associated Sales Order on the said…

Hello @User_AQQ7J, Good day! Thank you for creating this thread. ? You mentioned that you created a Saved Search which provides you the Customer, Branch, and Activities. It would be appreciated if you can provide screenshots of the Criteria tab and Results tab of this Saved Search. This will help me on recreating this…

Hello @User_8UFTS, Good day! Thank you for creating this thread. ? You mentioned that when you bill a Purchase Order that has been partially received, it includes everything on the Purchase Order. Be guided that this is a standard behavior when Bill in Advance of Receipt preference is set to True, you can confirm this by…

Hi Tafara, Good day! Hope you are well. ? I tried to recreate your Saved Search again. Still, on the Applying Transaction filter, all transactions are listed on the dropdown, not only Bills. Check below screenshot for example. This is also regardless of the Type set on the Criteria, as I also tried this for other…

Hello ? Thank you for the confirmation that the steps provided removed the voided transactions on the printing queue. As such, please be guided that I will be marking this as Accepted Answer to help other users. Your concern on having additional manual work required on the process is also noted. Hoping for your…

Hello @aisaadaniya, Good day! Hope you are well. ? I would just like to follow up on this concern. I like to confirm if you were able to customize CPA-005 EFT Format by having the Advanced Electronic Payments License. Like mentioned, if further customization is needed on this File Format then you need to acquire…

Hi @Biomerics_Admin, Good day! Hope you are well. ? I would just like to follow up on this concern. Kindly confirm if the provided resolution worked on your end. To remove voided transactions off the list, follow the below steps: Navigate to Transactions > Purchases > Pay Single Vendor > List Edit the affected transaction…

Hello Nikka, Good day! Hope you are well. ? I would just like to follow up on this concern. I like to confirm if having custom Workflows or bundles for your Vendor Bill approval process gave the expected behavior. Like mentioned, as per SuiteAnswers article 78572 | Vendor Bills Pending Approval Not Showing in Approve Bills…

Hi @dle_35705, Good day! Hope you are well. ? I would just like to follow up on this concern. Kindly confirm if the provided resolution worked on your end. On the Results tab of the Saved Search you created, try adding Tax Item Fields... Rate. It would be appreciated if you'll confirm it by clicking Yes on the "Did this…

Hello Martha, Good day! Thank you for creating this thread. ? As per my understanding, a Sales Order which met the Criteria of a Saved Search is not showing up on the result of the Search. It would be appreciated if you can send a screenshot of the Results tab of the Saved Search as well. Thank you very much! ? To other…

Hello @NKusiak, Good day! Hope you are well. ? Based on my understanding, when you Global Search mobile number to look for Customers, some times, the Customer is showing up but some times the search returns no result. Sharing you the tests I did using my own account in regards of your concern. Scenario 1: Create a Customer…

Hello Asher, Good day! Thank you for creating this thread. ? Understand that you want to display Items on the Sales Order by Items Report even though these Items have no associated Sales Orders. I tried to test this using my own account but unable to reproduce the expected behavior. Upon checking, this is not possible as…

Hello @ssilveri777, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. Thank you so much! ? To other users, feel free join in the discussion as well.

Hello Jay, Good day! Hope you are well. ? Understand that on the result of the Saved Search you created, you want to display only a single line or row for each transaction even though the Main Line is set to False. Upon checking, this behavior is not possible, as documented in SuiteAnswers article 48812 Main Line in…

Hello Asher, Good day! Thank you for creating this thread. ? Understand that you want to create a Saved Search to display your Sales Orders wherein the On Hold checkbox is checked and has no related records. Kindly follow the below steps: Navigate to Lists > Search > Saved Searches > New Select Transaction Under the…

Hello Jay, Good day! Hope you are well. ? Understand that in this formula, you want to display the subtotal of the Sales Orders the Invoices were created from. When you mention you want to subtract a part number when a Sales Order has it, do you mean, you want to subtract the amount of an Item if ever that a Sales Order…

Hello @Biomerics_Admin, Good day! Hope you are well. ? Understand that voided Payments are still showing on the printing queue for Checks. To remove these transactions off the list, kindly follow the below steps: Navigate to Transactions > Purchases > Pay Single Vendor > List Edit the affected transaction or the voided…

Hello Paul, Good day! ? I appreciate you checking this in your end as well. You may also reach out to NACHA if you want to further confirm it. Thank you very much. ?

Hello Meherin, Good day! Thank you for creating this thread. ? Upon checking, it is not yet possible to add another option to the dropdown of Print button. However, there's already an Enhancement filed for this. This functionality is covered under Enhancement 215269 | Transactions>Print Icon Drop down List>: In view mode,…

Hello Paul, Good day! ? After discussing this with the team, I am advised that this is applicable to all users of Electronic Bank Payment, regardless of your state. I am also advised that enabling these is not mandatory. Per NACHA, it is a mandatory change, so we are helping to push that. When we say it’s up to the…

Hello @aisaadaniya, Good day! Hope you are well. ? Please note that Advanced Electronic Payment is a paid license, if you acquired the said license, you may check its status by navigating to Setup > License Client > License Dashboard. You may also refer to SuiteAnswers 51148 NetSuite SuiteApps License Client Guide for…

Hello Scott, Good day! Hope you are well. ? Upon discussing this internally on my end, I am advised that it is better for you to reach out to CyberSource to learn more about the difference between CyberSource Legacy and CyberSource SuiteApp. Kindly contact CyberSource Support to further discuss this. If you are looking for…

Hello @dle_35705, Glad to have you with us today. Thank you for creating another thread. ? On the Results tab of the Saved Search you created, kindly try adding Tax Item Fields... Rate. I hope this will display the expected amount. Thank you! ? To other users, feel free to share your thoughts on this as well.

Hello @aisaadaniya, Upon checking, there was a Defect filed recently related to the message your received. It is logged under Defect 629536 | Electronic Bank Payments (Bundle 367156) > Cannot Install > An unexpected error has occurred. However, an operational fix has been applied and the defect should already be resolved.…

Hello Asher, As you are trying to do CSV Import process on Items which are Serialized Inventory Item, kindly try setting the following: Import Type: Items Record Type: Serialized Inventory Item Also, as this process might affect multiple records, it is best to test this on your Sandbox account or in a single Item record…

Hello Maurice, Good day! Thank you for creating this thread. ? Kindly open the Bill Payment in question, then confirm if the To Be Printed checkbox is checked. If this is checked, it is expected that the Bill Payment will display on the list. If you do not want to include this transaction on the list, kindly uncheck the…

Hello Scott, Good day! Thank you for creating this thread. ? Understand that you want to install the Cybersource Payment Gateway SuiteApp. Upon checking, Cybersource for NetSuite Bundle is a shared bundle and you would need to reach out to Cybersource to confirm if your production account ID is included in the Shared IDs…

Hello Asher, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. Thank you so much! To other users, feel free join in the discussion as well.

Hello Becky, Good day! Thank you for creating this thread. ? Noted that you received an Unexpected Error when trying to print Customer Refund. With such error, it is best to file a Support ticket for them to further investigate this. They have the tools to check such error. It is advisable to click the Here hyperlink on…

Hello @aisaadaniya, Good day! Thank you for creating this thread. ? Understand that you need to further customize CPA-005 EFT Format to follow your bank's requirements. Do you have the Advanced Electronic Payments License? Upon checking, CPA-005 is the only EFT Format available for Canada. If further customization is…