Tip # 2 When viewing Transactions or Records List (Example: Lists > Relationships > Customers) returns an unexpected error, this is often caused by customization on the List View. To avoid this, reset the List View of the current user to Default by providing the URL of the Standard View. You may also check SuiteAnswers…

Tip # 1 When Balance Sheet and A/R Aging amounts are not matching there may be transactions that are posted in a specific Transaction Date but are in a different Posting Period. This will result in discrepancies between the reports since they are not using the same Date Filter. To resolve this, we may navigate to Home Icon…

Hi @kastnerd, Thank you for posting your question here. However, this concern will be best handled by our Supply Chain Management gurus. ? Kindly create a new thread and our SCM gurus will help you answer this question. ?

Hi @Jeanine S., Thank you for your response. ? You actually do not need to give access to the new main accounting email address by adding a contact and marking the Access checkbox. If we edit any email address on the Customer record, whether it is the main accounting email or the Contact's email, the system will notify you…

Hi @Jeanine S., Did we answer your question? Do you find my comment on this concern helpful? Your feedback is highly appreciated. By marking Yes on the "Did this answer the question?" question, it will tag that comment as Accepted Answer. With this, it will also help other members of the community that might encounter the…

Hi @Yuval Yunovitch, Did we answer your question? Do you find my previous comment on this concern helpful? Your feedback is highly appreciated. ? By marking Yes on the "Did this answer the question?" on my previous comment, it will be tagged as Accepted Answer. With this, it will also help other members of the community…

Hi @Jeanine S., Good day! Hope you are well. ? Per checking and testing on my Test Account, this is a standard behavior when a user is changing an email address on a Customer record with existing Access on the Customer Record's Access tab (Access = T) . According to SuiteAnswers Answer ID: 61754, when we change the email…

Hi @Blue Skies, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. ?

Hi @User_KRYM4, Good day! Hope you are doing well. ? I have tested on our Test Account and I was able to confirm that it is a standard behavior that when we click the Other Relationship and then select Customer on the Vendor record, it automatically creates a Lead record instead of a Customer record. To resolve this, you…

Glad it worked! You are welcome, @ChrisH. ?

Hi @Neo_Suite, Thank you for posting again in the community! ? Please allow some time for the gurus/members to check on your concern and get back with more information. Hi @Michelle Jabanes-Oracle, any ideas to give? ? To everyone, do not hesitate to share your knowledge.

You're welcome, @HoJo! ? We appreciate your understanding on this current system limitation.

Hi @HoJo, Good day! Hope you are well. ? Currently, there is no ability to handle vendor refunds in NetSuite and is logged and being tracked under Enhancement # 100130 Vendor Refunds > Please create a process that handles vendor refunds, whether by check or credit card. You can vote for this enhancement on…

Hi @PB22POP, Good day! Hope you are well. ? I tried to create a Report on our test account, however, upon checking currently there is no native fields available to select to show the 'Discount Available' and 'Discount Taken' amount. This functionality you need is also currently logged under this related Enhancement 117088…

Hi @User_KKB1X, Did we answer your question? Do you find my comment on this concern helpful? Your feedback is highly appreciated. ? By marking Yes on the "Did this answer the question?" on my previous comment, it will be tagged as Accepted Answer. With this, it will also help other members of the community that might…

Hi @User_6YI1X, Thank you for posting again in the community! ? Our gurus will look into your concern and get back with more information. To everyone, feel free to share your suggestions and insights.

Hi @User_DU3CU, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free to join in the discussion as well. ?

Hi Kevin, Welcome to NS Support Community and thank you for posting your concern here! ? Regarding the concern, kindly allow us some time to check it for you. Other members who might have any insights on this are also welcome to join this thread. We also encourage that you update your profile, add a profile picture and…

Hi @User_JVL1I, Glad to have you with us today. Thank you for creating this thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free to join in the discussion as well. ?

Hi @User_KKB1X, Good day! Hope you are well. ? Based on my understanding, you would like to have a list of Purchase Orders that were already approved and add it to the Reminders. You may create a Saved Search and mark it as Available for Reminders so that Search's Results will be displayed in the Reminders portlet. Here…

Hi @User_OPUDV, Good day! Hope you are doing well. ? Upon checking, I'm afraid the ability to not automatically apply or partially apply the Customer Deposit created from the Sales Order to the Invoice is not yet possible on NetSuite. But I have found that there is a request logged for this feature's availability,…

For your other concern regarding removing the transaction from Inventory Detail on the Item Record, I will coordinate it with our Supply Chain Management gurus. Thank you! ☺️

Hi @Biomerics_Admin, Thank you for this information. Upon testing, since you have received 83 QTY last week and created another Item Receipt for 1,000 QTY, it is a standard behavior that you will have a total of 1,083 QTY Received. Even if you have created a Vendor Return Authorization of 1,000 QTY, it does not reduce or…

Hi @Biomerics_Admin, Just hoping to check if you can provide screenshots of the Purchase Order (Item Lines and Related Records), Bill, Item Receipts, Vendor Return Authorization and Vendor Credit. Thank you! ☺️

Sure thing, @Asher_123! Good to hear we were able to resolve your concern. ☺️

You're welcome @Asher_123! I'm glad I was able to help. ?

Hi @Asher_123, Good day! Hope you are doing well. ? By standard process, once a Customer Deposit is created for a Sales Order, the Customer Deposit will automatically be applied to the Invoice upon billing the order. To automatically apply the Customer Deposit, you need to ensure that you follow the below steps: 1. Sales…

Hi @Tom Dalton, Glad to have you with us today and thank you for posting! ? Our gurus/members will look into your concern and get back with more information. To everyone, feel free to share your insights!

Hi @Alexsandro_Brazil_Oracle, Thanks for posting your concern here! ? Kindly allow us to review your concern and we'll provide updates in this thread. To other members, feel free to share your insights on this too should you have any. ?

Thank you @Fah for this information. I have also deleted the screenshot as it may have sensitive information. Please be advised that I am currently checking for this. ?