Hello , Thank you for being with us today and for posting your question here! Kindly allow our gurus some time to check this for you. Anyone who also have insights that may help, feel free to join this thread! Thank you, Joahnna

Hi, Apologies if it is taking a little bit long to provide a resolution for this. I am still working on the testing and troubleshooting for this. Thank you for your patience, Joahnna

Hello , Thank you for being with us today and for posting your question here! Kindly allow our gurus some time to check this for you. Anyone who also have insights that may help, feel free to join this thread! Thank you, Joahnna

Hi, May I know what transaction this is? I am a bit confused about the customization you want to have. Based on my understanding, what you want to do is to show the combined discount amount of items and another column or row to show the total/subtotal of the amount of the items. Let me know if I have it correctly. Also…

Hi, If I understood it correctly, basically, what you want to do is to show the value of the Terms Description from the Custom Record to the Vendor record to the Purchase Order depending on the Vendor selected on the PO record. If yes, kindly check the setup I have below: Hope this works ? ========================= If you…

Hi, I have checked the setup of the Saved Search and I found no differences. I wanted to show you for now my Checkbox Custom Field, kindly check if maybe we have differences here, maybe it is the reason why we are not seeing the same results. (No other setup added) If we have the same setup and it is still not working,…

Hi, Thank you for your response. For troubleshooting and checking purposes, would it be possible to send a screenshot of the Sales Order record that is showing a value on the report and as well as the Sales Order record that is not showing value on the report so that we might be able to check if there are differences into…

Hello , Thank you for being with us today and for posting your question here! Kindly allow our gurus some time to check this for you. Anyone who also have insights that may help, feel free to join this thread! Thank you, Joahnna

Hi, Apologies, I think I might have been confused on my previous email regarding the field. I have printed it via Basic PDF and as a Body Field although I tried adding the code on the Advanced PDF. Upon further checking and investigating, it appears that this is not yet supported on the current version of Netsuite. This is…

Hi, I got a little bit confused about the customization/concern you are currently having. Based on my understanding, you currently have a custom field on the Vendor Record which sources the value from the Custom Record. This then should show on the purchase Order. We would appreciate if you would send us a screenshot of…

Hi Dwight, Just to be sure and for troubleshooting purposes, would it be possible to send screenshots of the setup of wf and custom fields on the NS-PROD? Also, does this work in the Sandbox account or it does not as well as on the Production? Thank you, Joahnna

Hi, Based on the screenshot you have provided, what I can understand is that, the column that is showing on the PDF Printout is the Total $ and the Required Deposit Amount is not showing. Would it be possible to send a screenshot of the whole Sales Order Record? Please remove any confidential information on the screenshots…

Hi, 1. Navigate to Customization > Forms > Advanced PDF/HTML Template 2. Click Edit on the preferred form 3. Toggle Source Code 4. Add the code highlighted below: Hope this works ? ========================= If you find this reply to your question as helpful, others with the same question might find it helpful as well. By…

Hello , Thank you for being with us today and for posting your question here! Kindly allow our gurus some time to check this for you. Anyone who also have insights that may help, feel free to join this thread! Thank you, Joahnna

hi, Hope you are having a great day. Thank you for the information you have provided, for sure this will help our members that are encountering this and will soon encounter. Have a great day ?

Hi, Apologies if i have not been able to reply back. I wanted to confirm if the field Required Deposit Amount is a standard field or a custom field. If it is a custom field, would be possible to send a screenshot of the setup of the field? Thank you. Joahnna

Hi, When you say, "the workflow is still not working", may I know on what part? Would it be possible to send me screenshots of your wf setup and the record so I may be able to check what is happening and to see if I am really giving you the best way to achieve the desired customization? Feel free to send screenshots you…

Hi , Did the given solution above help address your requirement? If so, we would greatly appreciate you giving us an update and clicking "Yes" on “Did this answer your question?” for the solution post which will also help us and the other community members track replies that are meaningful. If not, we would be glad to…

Hi, Are you currently using an Advanced PDF/HTML Template or a Basic Template? Thank you, Joahnna

Hi, Hope you are having a great day. Would it be possible to send us a screenshots of the setup of the custom fields? Feel free to include screenshots and additional information you think might help. Thank you, Joahnna

Hi, I have tested this on my end and found out that in order for us top be able to add a condition, we must follow the steps below: 1. Navigate to Customization > Forms > Advanced PDF/HTML Template 2. Click Edit on the preferred form 3. Toggle Source Code 4. Add the code below: <#if record.subsidiary == "Scotland - Des">…

Hi, Hope you are having a good day! ? Upon further checking and investigating, it appears that this is not yet supported on the current version of Netsuite. This is a system limitation. Please do note that an existing enhancement has been filed for this concern to add as a vote in implementing this feature in NetSuite's…

Hi, We understand where you are coming from. Unfortunately, as per my previous email, what we can only do as of now to create a case and attach it on the defect that has been filed, which was already done yesterday. Our engineers and developers are trying their best to be able to resolve this. Please wait for further…

Hi, I would like to confirm if you are currently using an Advanced PDF/HTML Template or the Basic PDF Template. Would it be possible to send a screenshot of the PDF printed layout? Feel free to include screenshots and additional information you think might help. Thank you, Joahnna

Hi, As of now, there is no estimated time for this. Rest assure that the developers are trying their best to resolve the problem that is currently happening. Thank you for your understanding, Joahnna

Hi, As mentioned on my previous email, the change will only apply on create if the record is already saved. You may refer to my screenshots below: On Create: Date and time is not the same as the date and time on my end yet which is 5/3/22 4:53 PM Upon saving the newly created Sales Order: This also should apply if the…

Hi, We have an existing defect related to this: Issue 489851 - Create Payroll Adjustment or Paycheck using pay code = ISO – Ordinary Income> Once Committed> Amounts do not appear in W-2 and 1099 Audit Information Report, nor do the get sent to Ceridian for W-2's Apologies for the inconvenience these limitations are causing…

Hello , Glad to have you with us today. Thank you for creating another thread. ? Allow us to review your concern and perform their initial investigation. We will reach out again if we have updates on this. Thank you so much! ?

Hi, That is good to hear! Thank you for sharing this. Regards, Joahnna

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