Hello @Tom Dalton, It seems that this is indeed an issue related to permissions although the reason is currently unknown as to why this has only recently affected your account. We also noticed you were already able to contact the Support Team to file a Defect for this. Please feel free to update thread on the progress of…

Hello @User_GE47I, I looked into your concern on the NetSuite Mobile App. I am not aware of any way to add the customer/job field to the Add Time page of the Mobile App and as for customizing the My Time Portlet itself, this is currently also not supported in the Mobile App. This is documented under Enhancement #399187 -…

Hello @Tom Dalton, Kindly let us know if you still require assistance on this concern. Thank you! -Leonard

Hello @PaulFleetwood, TRANID is listed int he recordbrowser as a 'text' field (I can't see LINEUNIQUEID listed, but I would assume that is numeric?). Maybe a Count of the Internal ID of the transaction would search in the correct order (I assume that is numeric? - again not in the Record Browser). Yes I believe that this…

Hello @Manuel Dambo, We noticed that you posted a similar thread earlier: Why project transactions do not appear in the role with sales center. A fellow guru has already provided a response on that thread. Kindly refer to the first thread regarding this concern. Thank you! -Leonard

Hello @User_XQ321 and @Wendy_M I'd love to hear your thoughts for our potential next Webinar Topic! As a Guru for SuiteCommerce, I would have liked to have a Web Store related topic to vote for but amongst the Vote Options, I think that Case Management is the most interesting for me. What do you guys think? Feel free to…

Hello @Tom Dalton, Can you please provide the steps to reproduce the issue on your website? Providing some screenshots of the issue on your end would also be very helpful in investigating this. Thank you! -Leonard

Hello @User_71B4A, I did some research on this. Unfortunately, the ability to trigger User Event Scripts using the Assess Finance Charge feature is currently not supported. This is documented under Enhancement #122096 SSS - Transactions > Customers > Assess Finance Charge does not trigger UE. I highly suggest you submit an…

Hello @Wendy_M, Kindly let us know if you require further assistance on this concern. Thank you! -Leonard

Hello @PaulFleetwood, Thank you for submitting a new thread. Would it be possible to view the results of both scenarios on your end? I was able to reproduce a similar issue by recreating your script on my end. It appears to be that the adding a sort on a search column with count summary is being treated as a string instead…

Hello @User_71B4A, Thank you for posting a new thread! Please allow some time for the members/gurus to check on your concern and get back with more information. To our members, please feel free to share your thoughts on the thread. Thank you!

Hello @Meghan, Thank you for posting a new thread! Please allow some time for the members/gurus to check on your concern and get back with more information. To our members, please feel free to share your thoughts on the thread. Thank you!

Hello @User_XQ321, Thank you for posting a new thread! Please allow some time for the members/gurus to check on your concern and get back with more information. To our members, please feel free to share your thoughts on the thread. Thank you!

Hello @Wendy_M, Thank you for providing a very detailed explanation of your use case. Please see my answers below: Can an item be in more than 1 IC Yes an item can be part of multiple item collections Another problem I found.. If the customer has access to the parent item then they seem to have access to all the item…

Hi @Tom Dalton, Thank you for sharing the solution to the issue. I am happy to hear it was resolved on your end.

Hello @JoshPNW, Thank you for posting a new thread! Please allow some time for the members/gurus to check on your concern and get back with more information. To our members, please feel free to share your thoughts on the thread. Thank you!

Hello @Mathias_Netsuite, Thank you for posting a new thread! Please allow some time for the members/gurus to check on your concern and get back with more information. To our members, please feel free to share your thoughts on the thread. Thank you!

Hello @User_WHHTC, Thank you for posting a new thread! Please allow some time for the members/gurus to check on your concern and get back with more information. To our members, please feel free to share your thoughts on the thread. Thank you!

Hello @Tom Dalton, Thank you for submitting a new thread. Does this occur for all of your Shipping Methods? If so what Shipping Carrier/Methods are you using? Is this issue also reproducible when creating a Sales Order via NetSuite UI using the same shipping method and items used on the website? Does manually clicking on…

Hello @User_M8RDQ, Thank you for posting a new thread! Please allow some time for the members/gurus to check on your concern and get back with more information. To our members, please feel free to share your thoughts on the thread. Thank you!

Hello @User_EKY01, Thank you for posting a new thread! Please allow some time for the members/gurus to check on your concern and get back with more information. To our members, please feel free to share your thoughts on the thread. Thank you!

Hello @User_HPB3I, Thank you for posting a new thread! Please allow some time for the members/gurus to check on your concern and get back with more information. To our members, please feel free to share your thoughts on the thread. Thank you!

Hello @Muzzyelk, Thank you for posting a new thread! Please allow some time for the members/gurus to check on your concern and get back with more information. To our members, please feel free to share your thoughts on the thread. Thank you!

Hello @User_XQ321, Thank you for posting a new thread! Please allow some time for the members/gurus to check on your concern and get back with more information. To our members, please feel free to share your thoughts on the thread. Thank you!

Hello @User_HPB3I, Thank you for posting a new thread! Please allow some time for the members/gurus to check on your concern and get back with more information. To our members, please feel free to share your thoughts on the thread. Thank you!

Hello @Amjad Kasem, If you are referring to building the form separately and embedding it within an iframe on the website, then yes that would be possible. There can be a lot of approaches to building this that you can try such as making use of the template files, using iframes, or building Suitelets. That being said, this…

Hello @Burgess-Mel, There is an existing Enhancement to add OCR functionality to the NetSuite Mobile app: Enhancement #447385 - Add OCR (optical character recognition) technology within the mobile application. According to our engineers it is already in their development roadmap for 2022. I highly suggest that you submit a…

Hello @Curtis Beene, I tested this scenario using my saved search and I could not reproduce the problem. Can you send a screenshot of the System Notes when this search was run? It may be worth reviewing some of the Custom Field and Formula Criteria in the first section of your saved search as they may be excluding the New…

Hi @Wendy_M, Sorry for the late response. Customer X,Y and Z can only access certain items from out website. How do I prevent them from seeing all the other items. I would still need the other items to be viewable by everyone else. Does this mean that when Customers X, Y and Z are not logged in, they would still be able to…

Hello @Amjad Kasem, Are you planning to build this through Site Builder or SCA? As for best practices, in SuiteCommerce development, making use of Extensions would be the best approach as this would ensure that your customization would be easily adapted through different versions or websites. That being said, I highly…