Good day, @"CDuf"! Since you added "CD created duplicate note." in the Memo field, it has now the maximum number of words in the field that is why it is showing up in the search. I tested this multiple times and I listed below some possibilities of what's causing the saved search not to pull up some recent user notes. *…

Hi @"3944911", Where exactly are these files located? Is it in Documents > Files > File Cabinet > Web Site Hosting Files > Live Hosting Files > Site? Are you using SiteBuilder or SuiteCommerce? Thanks, Michelle Jabanes-Oracle

Hi @"BWKI", I'm afraid that we do not have access to such data, since the Full Access is already deprecated. There was a notification sent to prepare for the eventual removal of the Full Access role from the system. This process has begun as of 2019.1. For more information, please see SuiteAnswers Full Access Role | Answer…

Thank you so much for the additional information, @"CDuf". I am still looking into this and will update this thread once I am done with my testing. - Michelle Jabanes-Oracle Ask A Guru

Thank you so much for checking, @"Jyothi R". It is good to know that the emails are being sent and it is listed in the Email Sent List. What browser are you using when logging in NetSuite? For us to check if this is a caching issue, please use Google Chrome, Internet Explorer or Mozilla Firefox to confirm if the Persist…

Thank you for posting this thread, @"Malcolm-Price". Per checking, changing the company name in the Email Subscription Preferences is currently not available in NetSuite. I searched an existing enhancement requests and these are what I found. * 138675 Campaign Subscriptions: Ability to have a preference wherein the…

I agree with @"PaulFleetwood". You can also check it in the Sent Email List. Also @"Jyothi R", can you please confirm the following? * When was the scheduled search last run? * Have you tried using a different browser to check if the Persist (CSV) will be available? * Are you experiencing this using the Administrator role?…

Hi @"Martha Hakes", This is currently logged as an enhancement request under Enhancement # 84148 Reallocate Items does not have its own permission; it's linked with the permission for sales orders. I suggest to vote for this feature request in SuiteIdeas. Currently, there's no alternate solution other than removing access…

Thank you for creating this thread, @"Jyothi R". Please navigate to Reports > Saved Searches > All Saved Searches to view the Saved Searches list page Click Persist (CSV) for your Scheduled search When search execution is complete, the results is available on the Reports > Scheduled Searches > Search Results. For…

Thank you for creating this thread, @"pvana". A non administrator user is unable to see System Notes created or Set by others when viewing a System Notes Saved Search Results. For reference, please see SuiteAnswers Id 26574. I hope this answers your question. Thanks, Michelle Jabanes-Oracle

Thanks for confirming, @"kbarua1". I don't see any preferences or a possible alternate solution for us to rename the report.xls. Please feel free to submit this as a new feature request through SuiteIdeas. I hope this answers your question. Michelle Jabanes-Oracle Ask A Guru

Thank you for providing us the screenshots, @"CDuf"! Based on what you provided, in the Case Audit Search, the Summary Types of the fields below are set to; * Formula (Text) - Maximum * Date Created - Group I am thinking that it is pulling the memo from the 13th since it is longer than the memo you have on the 20th. Try to…

Hi kbarua1, To confirm, are you trying to generate this report through Scheduled Reports? If so, I'm afraid that this feature is not available in NetSuite. I would suggest to submit this feature request through SuiteIdeas. Thanks, Michelle Jabanes-Oracle Ask A Guru

Thank you for creating this thread, @"Greg Rudl". Please allow us to look into this and will reply on this thread for updates. - Michelle Jabanes-Oracle

Thank you for the update, @"CDuf". Please keep us posted. - Michelle Jabanes-Oracle Ask A Guru

Good day 4231661! Based on my test, it is the Allow Cross-Subsidiary Record Viewing causing this behavior. Disabling this from the custom role will change every time a subsidiary is selected. For Subsidiary Navigator to work on a custom role, follow the steps below: * Login as Administrator * Navigate to Setup >…

Hi@"062b2adb-7dda-4f7d-8e4e-ea84d2588ebf", Thank you for creating this thread. Please allow my colleague from Basic Accounting, @"Micah Timbol-Oracle" to check on this. - Michelle Jabanes-Oracle Ask A Guru

Hi @"CDuf", Based on my tests, when I added the Company Name when importing the csv file, the memo was added in my Customer Record > Communication > User Notes. Can you please confirm if the memo you imported was also saved in the Customer record instead of the Case User Notes? This is the reason why it is not showing on…

Thank you for creating this discussion, @"CDuf" I remember the thread last March. Let me run some tests to check what causes this issue. If anyone has an input of this search, please feel free to comment below. Regards, Michelle Jabanes-Oracle

Thank you for posting your question here, @"sam.ipsec". Allow us to check on this and get back to you with the results. Regards, Michelle Jabanes-Oracle

Since the other images are working fine, we can confirm that NetSuite's functinality is working. I am thinking of the file somehow got corrupted. You might consider checking few things. * How did creator 2 saved the png files? * Check how did the user get the png files from the two creators and how it was upload to the…

Glad to help. Thanks, Michelle Jabanes-Oracle Ask A Guru

Thank you for clarifying, @"CDuf". I tested this using my own NetSuite account email address, created a Contact record with the same email address and associated it to the Customer record and assigned a Customer Center role access using a different NetSuite account. I successfully logged in using the same email address…

Good day, @"Kenny Wise"! Please see options below to check if it will print the work order using the second image and let us know how it goes. * Ask the user to use a different browser when attaching the second png file to the Work Order Traveler. * Ask the other user to delete the image in question and reupload a new copy…

Apologies for the confusion, @"CDuf". You should be able to use the same email address when logging in to the Customer Center and the cases assigned to the Anonymous Customer are normal if the email (joseph.zxxxx@company.com) did not match an existing customer record. I would like to confirm the following to further…

Thank you for sharing, @"jlasov"!

Good day @"CDuf"! You actually setup the login credentials correctly. I would like to know how the user can't access the transactions when logged in using the Customer Center role. Are they getting any error? When you log in to their Customer Center role, what are the available links in the Customer Center - Home Links?…

Thank you @"Mayumi Ciara Marie Cupcupin-Oracle" for bringing this to my attention. @"mtanner" per checking, the preference is not available in the Contact record. I checked for an alternate solution or an existing enhancement, but I don't find one. I would suggest to submit this an enhancement request at SuiteIdeas. Please…

You might want to vote on the existing Enhancement Request logged for this feature under the Enhancement # 506550 ODBC > Export saved search results directly to Google sheets. To vote, please visit SuiteAnswers: Voting for Enhancements | 10054. Michelle Jabanes-Oracle

Thank you for your post, @"4246724"! Any users out there that have experience with both softwares? Please feel free to comment below. Regards, Michelle Jabanes-Oracle Ask A Guru