Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Intelligent Payment Automation, powered by BILL (aka Bill.com), lets you automate payments, manage vendor details, and bank account information within NetSuite.
The SuiteApp is available to organizations based in the U.S. with a valid U.S. address, or to global customers (except Canada, China, and Japan) with U.S. business subsidiaries. It only supports payments to vendors operating in the United States.
For more information, visit this thread.
UI Changes to Global Subscription Status
I am having a lot of issues with email deliverability because of changes to the Global Subscription Status on Customer Records.
They appear as UI events, with no other obvious field changes recorded in System Notes at the same time. When I have questioned some of the users, they were not even aware of this field, or where it is set, so I am confident they are no changing it intentionally (or even by accident).
I do not have any workflows that appear to be referencing that field.
My only thought is there is something else that can be changed/set in the UI (either on the Customer record, or possibly on another record linked to the customer) that results in a change of Status for the customer. Some of the examples have Sales Orders at the same time (so could be relevant) but I am also seeing these changes on Lead and Prospect records (although one of those had an LSA at a similar time, so maybe there is a related transaction change somewhere causing this)?