Hi @kees.netsuiteadmin Check for restrictions in the following records: 1. Custom Role's Restrictions Employee Restrictions Restrictions tab 2. Employee Record > Access Tab > Global Permissions Also, try using a different browser or deleting the browser's cache. Let us know how it goes. Thank you.

Hi @User_66058, Who created the marketing campaign, and how was it created in NetSuite? I suggest carefully following the steps in SuiteAnswers how to create an email marketing campaign, set the target group, status and other fields correctly.

Hello @User_5OUXV, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will…

Hi Ted, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn…

Hi @NitinEOH I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn…

Hola Fernando, Me gustaría hacer un seguimiento de este hilo. Por favor, infórmenos si necesita más ayuda. Si el comentario anterior le ayudó en su preocupación, por favor haga clic en "Sí" en "¿Respondió esto a la pregunta?". Esto ayudará a otras personas con la misma pregunta a encontrar fácilmente la respuesta correcta.…

Hi @Nickey I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn…

Hi User_JJC0O, Can you please confirm if there any custom fields on the record?

Hi @kees.netsuiteadmin Great, thank you for starting this thread! I will investigate further to determine if it's possible to customize this type of email.

Hi @RobSpector Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this search. Other users are also welcome to comment and share their insights!

Hi @Nine-Oracle Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

Hi Ted, The Employee Center Roles can use the File Drag & Drop feature, however, this will depend on the record if the role has at least an Edit Access Level. Since the Employee Center Role is very limited and has predefined permissions, this role does not have access to the record itself. But if other records, such as…

Hello @User_5OUXV, In your Customer Saved Search, add a Formula (Text) field with the formula NS_CONCAT(CASE WHEN {task.status}= 'Open' THEN 1 ELSE 0 END). If the return is 1, then the task status is Open and the rest is 0. From there you can sort out which customers do not have open tasks. Search: Expected result: I hope…

Hi @NitinEOH The Customer Center Role has very limited permissions, and reports are not available, unlike saved searches. I hope this answers our question.

Hi @User_HWW8S, I checked this internally, and our scripting team confirmed that you should be able to capture the child record as long as their email address does not exist in the system.

Hi @Nickey That's interesting. I would like to check on the employee record and the role that the production manager is using to see what is causing the issue. 1. Navigate to the production manager's employee record Access tab > Global Permissions. Please take a screenshot of this tab. 2. Navigate to the custom role that…

Hola @Fernando Flores@Fernando Reyes Flores ¿Se refiere a los permisos de administración del núcleo? Los permisos de administración principal son una función que se puede habilitar para un rol y le da acceso al rol a una funcionalidad a la que actualmente solo puede acceder el rol de administrador estándar. Se comporta…

Hi User_JJC0O, Are there any custom fields on the record?

Hi @Nickoletta Gounaris, To be able to select multiple subsidiaries on the Contact record is logged under Enhancement # 568968. As a workaround, create multiple instances of the same Contact record on Customer/Vendor record, one for each subsidiary. I hope this helps.

Hello User_HPB3I, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @Jason_Moore, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @User_CFAIE, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hello @ONO4, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn…

Hi @User_66058, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @User_NG5TG, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @User_U0G0P, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi User_N5LAE I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @Melanie Schaefer Thank you for initiating this thread! Please review the File Drag and Drop Setup. Navigate to Setup > Customization > File Drag and Drop Setup. What folder is set in Global Destination Folder? To configure File Drag and Drop please see SuiteAnswers ID: 39442. I hope this helps. If not, please let us…

Hi Judy, Yes, a workflow would indeed be a great idea. 😊

Hi User_HPB3I, In addition to what GauravAgrawal said, every time that a browser is being cleared of cache and cookies or if the user is conducting a session in an incognito window, the 2FA challenge will appear overriding the trusted device. The user must use normal browsing in this case so that a trusted device will be…