@"gokhale.yatin", maybe try adding the custom field to the body section of the pdf template like this - replace the customfieldID part with your custom field ID: ${record.customfieldID}

@"kimt", try checking the customer record: * View the customer record * Under the Communication tab > Messages > check if the email message is attached * Under the System Information tab > Workflow History > validate if the Send Email Action was triggered on the record

@"Lewalsh11741", I think you can do this with a custom field that populates the system notes changes for shippingcost using a saved search. An example would be a custom field that will populate the date the Item Fulfillment status changed to Shipped. Since the date can only be seen on the System Notes, we must create a…

@"JCirocco", I believe the Order Type field is on the Sales Order when using Contract Renewals (SWV Bundle) which is why it gets added to your search results automatically.

@"nagaraju.mantrabuddi", you can expose the sub-class in a class search using a formula like this: 1. Navigate to Transactions>Management>Saved Searches>New2. Select Class3. On the Results tab add the following fields:· Name where Summary Type = Group· Formula (Text) = DECODE({systemnotes.field}, 'Child Of',…

Wesley M, a similar problem was reported several months ago - Issue 531734 : SCA > Extensions on product detail page not loading intermittently. The problem appears to be related to a custom extension, but may provide some insight into the problem you are experiencing. A couple of options to consider: * Deploy a script via…

I tried several formulas but nothing seems to work. We do have an Enhancement Request for this in 209313 : Customer/Transaction Saved Searches > Expose the fields on the Group records to appear as "Group Fields ..." at the bottom of the Criteria list. The alternative is to select all employees using the Created By filter.

@"Chris Dobbins", the last update posted today 8/6 indicates the fix is being verified for Issue 546285: Gateway Timeout when Expense Account Updated. The status was updated and the fix will be released shortly. Support will update your case as soon as the release date is confirmed.

@"Chris Dobbins", let me follow up on your case.

@"ksage", I'm not sure if this helps, but there's an example to display Billable Expense Discount Amount and Rate in SuiteAnswer 81874. NOTE: This will only work if the Discount Item is the last line item on the Invoice.<#if record.item?has_content> <#assign recordIT = record.item?size-1> <table class="itemtable"…

Hi @"Chris Dobbins", this was reported in Issue 549947 : Click Field Name > Standard Field-Level Help > An unexpected error has occurred. The fix is targeted for release asap, likely sometime today.

There are a couple of related SuiteAnswers with a how-to video for updating the available quantity: * 20037 - Single Inventory Worksheet Import * 19956 - CSV Import: Inventory Worksheet Import

My interpretation of this error message is that Netsuite has a safe-guard in place to prevent too much mail from being sent too fast by mistake. 1. Do you agree with this interpretation?2. Is there any reason to think Netsuite would retry sending these messages in the error log?3. Is there any steps you recommend taking in…

Hi @"E Butler", this can be caused by a Kit Component Item's Available Quantity when there is a Component Item that is Backordered.

That is weird, it works for me with the standard Amount field too:

Hi Karen, I can summarize sales order amounts with the following criteria under the Summary sub-tab: Criteria tab > Summary sub tab, add the following: Summary Type = Sum Field = Amount (Transaction Total) Description = greater than 5 Sometimes removing the problem field from the search > saving the search > re-adding the…

I found this example at https://stackoverflow.com/questions/49701663/formatting-a-text-area-field-in-netsuite-to-span-over-3-columns A possible solution is to replace the field group Notes with a tab called Notes and add the text area to the tab instead of to the field group (container property set to ID of tab). A test…

Hi Mike, I can't speak to how often that platform updates the WSDL, but after your NetSuite account is upgraded to a newer version, retired endpoints are not available anymore. If you do not upgrade to a newer endpoint when your WSDL is retired, your integrations will cease to work because the endpoint for that version…

Support filed Issue 549940 : Help Center > Search for keywords > No results. Please contact Support to have your case attached. Alternate solution: Use table of contents to navigate to a specific help article.

Hi Yatin, I put your question to the ERP team and received the following response: There are some accounting questions that need to be answered. If the functional currency of each of the subsidiaries has not changed, the method described is the best way to translate the functional SGD financials into a USD presentation…

@"dbetlow", I recall seeing a similar problem with the Help Center search. Let me check for the issue number.

Hi Yatin, depending upon when Consolidated Exchange Rate functionality was enabled, you may need to make adjustments in the Lists > Accounting > Consolidated Exchange Rates table for prior periods. I'm not an expert in this area so I'll ask the ERP team for more info.

Hi @"WittyTGC", thank you for offering to help with this. I haven't seen the script myself but you're welcome to share any part of the solution with others here.

Hi @"PaulFleetwood", I noticed your case is attached to the correct Enhancement 329079 : Customization > Forms > Advanced PDF/HTML Template > Picking Ticket > Column Remaining for quantity to be picked. Product Management have yet to indicate if this will be available in a future release, but there were a couple of…

Elizabeth, I double checked internally and didn't find any matrix-item related issues, but there is a SuiteAnswer (85477) that provides troubleshooting steps for unexpected errors when removing matrix options. This error might be caused by the sub-item of the Parent Matrix that does not have any Item Options. To resolve…

Hi @"E Butler", I haven't seen any reports of this on matrix items but there was an issue fiied for VAT/GST > UK Submit via csv imports. The error log information is reported to Support via the link provided in the error message: "An unexpected error has occurred. Please click here to notify support and provide your…

Please note the following change to NetSuite Proxy deprecation date. This notice is intended for customers with SuiteTalk SOAP web services requests or RESTlet requests that are not being sent to the correct data center. Sending requests to the wrong data center causes the requests to be internally redirected or re-routed,…

When installing SuiteCommerce or SuiteCommerce Advanced for the first time, you must install the most recent version of the appropriate SuiteApp (bundle) and several additional related SuiteApps. Refer to the Getting Started User Guide at https://developers.suitecommerce.com/sectionN2675216 - Log in using your NetSuite…

///Can't convert this string to number: ""The blamed expression:==> item.quantitycommitted?number [in template "template" at line 238, column 23] This can happen when the field is empty. You can check for empty values using item.quantitycommitted?has_content. A sample IF statement is available in Answer Id: 78982: ?? tells…

Yes, that is correct. Your consolidated reports' currency is based on the top-level subsidiary.