@"pmendola", we are tracking this in Enhancement 277588 : Advanced PDF/HTML Templates > Access related records from sublist.

@"david.lyle", one option to add an extra space between line items when printing PDF transactions: * Navigate to Setup > Company > Printing & Fax * Under PDF section, mark "Add Extra Space Between Items" * Save If the setting above doesn't work as expected, we are also tracking this in Enhancement #65278 - Custom…

Hi Jay, do you mean you are sending a link from NetSuite to others and they are prompted to log into NetSuite, or you have a record in NetSuite with a link to an external file hosted on a non-NetSuite cloud? If others are being asked to log into their NetSuite account when clicking links to records that are hosted…

JDespotakis wrote:We are struggling to set up KPIs in our dashboards for the sales teams. I have 2 questions:1. ACS gave us a list of available KPIs that can supposedly be used in our dashboards. Some of these KPIs are based on reports. SuiteAnswers says that KPIs are based on Saved Searches. We cannot select a report for…

So here how many times we can ask to NetSuite to enable it again in sandbox? Is there any restriction for requesting NetSuite as they already enabled it first time. But because of sandbox refresh, we need to ask again. Hi @"gokhale.yatin", you can have the feature enabled anytime in sandbox - simply file an online case and…

JCirocco, you likely have the email preference turned on. This means you will receive a separate email each time someone posts an update to an item you've selected to follow in your Inbox. To stop receiving emails, click your avatar in the upper right corner and select Preferences. From there you can turn Email Preferences…

@"JCirocco", let me confirm my settings and follow up with you.

@"Constantly Confused.." try checking if the item's "Can Be Fulfilled/Received" box is marked. View the Item record involved in the Purchase Order: • Go to the Preferences tab • Check if the Can Be Fulfilled/Received box is marked If this is unmarked, the Receive button will not be displayed on the Purchase Order. The Item…

I thought of creating a variable to store the totalpages and dividing it by 2 but the value is always unknown or missing. Perhaps an <#if> else will work but no luck so far.

Try placing a line break in front of any of the item group fields to see the results. You may need to place new lines on other <td> tags to align the rows: Something like this should work: <td width="8%"><br /><br />${item.custcolwarehouse_id}</td><td width="22%"><span class="itemname"><br /><br…

@"Martha Hakes", you may be able to use this workflow to lock down the terms field on customer records - It sets the field to "Inline" for the roles selected. Alternatively, create a custom form with the terms set to inline and restrict the form to accounting roles. 1. Navigate to Customization > Workflow > Workflows >…

@"Martha Hakes", the line break and horizontal ruler elements work for me: <br /> or <hr />

I would consider the mass update route, but an alternative would be to use the WebSite Hosting Files folder. Web Site Hosting Files Always Available is a general company preference that affects how files in the Web Site Hosting Files folder and files in the SuiteBundles folder are made available online. This global setting…

You can try hard-coding the totalpages tag with "2" and the copies should print in the following sequence: * Page 1 of 2 * Page 2 of 2 * Page 1 of 2 * Page 2 of 2 I changed this line: <td align="right" style="padding: 0;"><pagenumber/> of <totalpages/></td> to <td align="right" style="padding: 0;"><pagenumber/> of 2</td>

If used in the PBR tag, enter the page number to give the new page immediately following the tag: <pbr pagenumber="1"/> The problem I see with this is if your <totalpages/> is 4, then setting the page break to 1 will show page 1 of 4.

I think there is a pagenumber attribute can also be set to control the number of the next page -

Audit trails exist for login, saved searches/reports, transactions and other record types. A system notes search might work for a specific employee using the "Set By" field and selecting all record types with the "Record Type" criteria. A unified audit trail for all actions is being considered in Enhancement Request -…

For criteria Type = Sales Order, enter sales order in the pop-up window and select sales order from the list.

Hi Martha Hakes, one option is to inactivate and re-create the item with the correct account, but you will lose the item's history. According to SuiteAnswer 28103, difficulties may arise when attempting to change an account on an item record after a transaction has been entered using the item with the chosen account.…

It looks like the return authorization status is being set to "Closed", and its complaining that "Closed" is not a valid status. The best way is to try to reproduce the error via NetSuite UI to confirm the correct value.

SuiteAnswer 9429 provides some best practices and tips for optimizing your email delivery. My understanding is after setting up DMARC, NetSuite will no longer track bounced emails.

Glad that worked Martha.

@"Martha Hakes", the states look different from the example in SuiteAnswer 32737. Before User Edit is used instead of Before Record Load since the action has finished loading the Customer's info from the server. The processing of the record is now on the client side, thus Before User Edit is used. When customers are…

Hi @"sarahm_43874", if these customers will be part of a dynamic group (uses a saved search with specific criteria that lists the group's members), you can use the example in SuiteAnswer 20292 to import the members and add them to a dynamic search that can be selected in the campaign. For dynamic groups, NetSuite uses a…

rosse wrote:nlapiResolveURL is returning the depreciated URL Hi @"rosse", I checked internally and confirmed nlapiResolveURL returns the deprecated URL for now. nlapiResolveURL will return the current URL soon and the documentation will be updated.

Unfortunately, Inventory Detail on the sales order is required to access ${item.inventorydetail}. I checked with our SuiteScript team who suggested the sample script in SuiteAnswer 43172 may be modified to populate the bin number in a custom line field. For serialized/lot numbered items (w/ bins) - this might work, but…

There is a SuiteApp that provides End of Day Shipping Reports of all items released from the warehouse - Bundle ID: 47193. SuiteAnswer 39910 provides a short overview of the SuiteApp. If you have access to a sandbox, you can have the SuiteApp provisioned there first by contacting Support. 1. In your production account,…

@"Lewalsh11741", we plan to release the fix today (7/18) and the workaround of running "nlapiSubmitField ( 'salesorder' , recordId , 'shippingcostoverridden' , 'T' , false );" will no longer be necessary.

The error may be caused when dividing by zero. Generally, if you divide in a formula, use this format: Y/nullif(X,0) instead of Y/X.

We would like to inform you that the process of pulling the corrected exchange rates from Xignite into your NetSuite account is complete. We encourage you to review your foreign currency transactions, consolidated exchange rates, budget exchange rates, and any other processes you have in place that use and rely on exchange…