Some features are only available in a limited form in sandbox accounts. PayPal Integration is available in Test mode only. Thanks,

Support filed Defect 358732 for this. NetSuite has made the necessary changes to fully support SHA-2 based security certificates and no further action is required.

NetSuite is aware of the PayFlow deprecation schedule and is tracking these changes in Defect #341978. Please contact NetSuite Support and reference #341978 to receive status updates.

Please see SuiteAnswers Answer Id: 42908 for details regarding Deprecation of verisign.com Domains in Payflow Pro Integration. https://netsuite.custhelp.com/app/answers/detail/a_id/42908/kw/42908

Possibly related to this SuiteAnswer - https://netsuite.custhelp.com/app/answers/detail/a_id/50851/kw/mastercard but Support should be able to confirm if any action is required.

We are aware of the CyberSource migration and can confirm there is no end user action required. The use of the new offering from CyberSource is optional, not required since NetSuite Integration does not currently take advantage of this new CyberSource enhancement. Customers should not see a negative impact or reduction in…

Defect 318330 has been resolved.

Defect 318330 has been filed for this. Please contact Support to have your case attached and receive status updates. Alternate Solution: Remove or shorten number of characters in PO # field.

We are also tracking this request via Enhancement 84795.

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Notice: Upgrade to SuiteAnalytics Connect Servers Postponed An earlier notification stated that a software upgrade for the SuiteAnalytics Connect servers was scheduled for August 16[SUP]th[/SUP], 2018. This upgrade was not completed and has been postponed for both sandbox and production accounts.A new target date for the…

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Avalara CertCapture Service Disruption - This incident was resolved Feb 28, 14:22 PST.

We received confirmation from PayPal that this is now resolved.

This has been resolved. Customers can now submit online cases via SuiteAnswers.

The problem with the NetSuite Customer Support Case management system has been resolved. NetSuite Customer Support will continue working on all open problems through the standard communication channels. We apologize for the inconvenience.

status.netsuite.com was updated with the following message at 2:25 PM EST: A datacenter-wide incident in our NA Northwest facility has resulted in a degradation in connectivity for customers local to that datacenter. Operations Engineers were notified of the issue by monitoring and are working to resolve it as quickly as…

A few different problems have been reported to Support: [LIST=1] [*]Users are not able to login. [*]Users are able to login and navigate their account. Some users may see an error when trying to create/view/edit details of a record. Similarly, some users can run a report but drilling down displays an error. [/LIST] For…

An update was posted at status.netsuite.com: An incident in our database infrastructure has resulted in an interruption of service for some customer accounts. 11:46 AM - 11:59 AM (Resolved)