I asked NetSuite to look into it. They replied "We can replicate the issue. We're trying to figure out why it is happening". Yes, we use Bins. Yes, we have MLI enabled in the account. -Tom

We use bins. The item has a bin. We use Multi-Location Inventory in our account. I don't see a field (in the item record) called "Multi-Location Inventory = T/F".

Thanks Dobbins, After testing "per lb shipping", I went back to real-time-rates, but I removed ALL boxes for anything under 40 lbs that isn't oversized. We had way too many issues where someone added an item he size of a thimble to a larger item that was assigned a box and it wanted to add $12 to their order. We use the…

Dominicb, I need free shipping on kits. I need your solution. Can you give me more clues? Would you offer it as a NetSuite customization that you'd perform? Thanks, Tom

Free shipping is killing us! There is no good solution in NetSuite if you're doing a combination of free and "not free" shipping in a web store. The advanced promotions solution isn't good because it doesn't work on kits (deal killer). Also, you can't exclude Hawaii and Alaska without excluding it for across the board (for…

> I don't believe it's possible to preserve all your site builder URLs when converting to SCA.. things might have changed though. Have things changed? Can one preserve all their site builder URLs when converting to SCA? Tom

Also half-assed enhancements are WORSE than not releasing the enhancement at all. Harsh, but how can I not agree. We saw one exciting ecommerce feature in the last upgrade (the extended cart) and we reverted to the old cart 4 or 5 weeks after the upgrade because the new "extended cart" was bug ridden. We've got fixes to…

Uugg!

http://www.pcworld.com/article/3133847/internet/ddos-attack-on-dyn-knocks-spotify-twitter-github-etsy-and-more-offline.html

Did anyone find out if any action will need to be taken to accommodate this migration? T

I found this. http://announcements.paypal.com/gb/ -Tom

It isn't just our custom "ship to phone number" field that is missing information. The entire customer record is void of any "bill to" address info and no phone number data exists in any of the standard NS phone fields (at the customer record or the transaction record). Has anyone filed a case and/or found a work-around…

We have PayPal as a payment method (for our customers to pay us) at "list > accounting > other lists". We don't have PayPal set-up as a "bank account" or as a "credit card" or as any method for us to pay vendors. We have our customer's PayPal payments posting to "un-deposited PayPal" and we do journal entry whenever we…

How about cybersource.com as an alternative? http://cybersource.com/products_and_services/electronic_payments/paypal/ They allow you to capture paypal without leaving your cart and going to paypal's site. NS should look into a full cybersource.com integration that includes paypal and echeck and bill-me-later...…

Ken, I did "file a case with the details" prior to my post and yes it did consumed a chunk of my time that I couldn't afford to loose.

Today we had a new problem on a paypal order. It had $30 of items on the order (in NS), but the order confirmation email (and our CC) had null for the items name and descriptions and zero for the prices. T Also, our site was down for "database maintenance" this weekend (late at night). I wonder if one has anything to do…

Add us to that list. Looks like it should be a 10 minute fix from someone that knows what they're doing. -Tom

make changes on the order to update the total amount and mark the Get Authorization checkbox on the Payment tab then Save to re-authorize. A new authorization for the updated total amount will be generated. The original authorization however will not be voided automatically, you need to manually void. This has always been…

We have the same issue!

I just talked to PayPal about getting our Sales Order Numbers into each transaction done with PayPal "website payments pro". They said that all you have to do is set up a custom field called "comment1" and populate it with our desired reference number (SO number in our case) send that through with each paypal transaction.…

So, does the customer finish their payment in PayPal and not in NS? Does the customer ever make it to the NS "Thank You for Your order" web page? We keep our conversion scripts on the "Thank You" order completion page. -Tom

Is a "Payflow Pro" account different than a regular Paypal Merchant Account? We had VeriSign Merchant Account and it was purchased by Paypal and now our account is with Paypal. I wonder if that means that our Amex rates have also changed. We have the account as a backup, but we use cybersource. Do any of you access your…

I doubt if netsuite are sending paypal custom fields. they would have to do it ? no ?. and not sure they will - at least as a custom field - since everyone would want different things. Well, I don't know if NS has to create a custom field. The PayPal tech said that we can get order reference numbers in PayPal reports, BUT…

OK. I called PayPal and learned that "website payments pro" is a different product than our existing "Payflow Pro" account. The good news is that they will drop the higher "beginning rates" if you have a history with "Payflow Pro". Usually you would pay a higher rate for the first three months. My questions: 1. Does…

We use Hackersafe and today we got a security alert about our NetSuite site. It said... Severity = High Description The remote web application appears to be vulnerable to cross site scripting (XSS). The cross-site scripting attack is one of the most common, yet overlooked, security problems facing web developers today. A…

We are still having the problem. We use paypal/verisign. We gat a error that says "host not available". T

My error says "Reason: Not signed up for this tender type ". I have been trying to switch over to our cybersource account becasue we already had that account but had not used it. I can't reach cybersource or netsuite on the telephone. A test transaction done in NS shows up in cybersource as "Pending Settlement". Does that…

I think most of them will work with the NS cart. We use our bank (US Bank). We had to sign up for VeriSign gateway separately from the merchant bank services that our bank offers. T PS: Not to hijack this thread, BUT this issue was in the OLD user's group and never resolved and I am wondering if v11 has fixed these…

My banker (who is providing our merchant services) said ...... on the non-qualified transactions, you pay a fee, but I will help you save that extra cost because those would only apply to "business cards". He told me to tell VeriSign to hard code into each transaction at "the business to business prompts" "customer code" =…

We use Windsor Circle which works with both NetSuite and Mail Chimp. We're thinking of switching to Bronto as NetSuite now owns them so their NetSuite integration will likely become more robust than any other option.