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I appreciate your help. Have a great day!
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The account that is selected is the one that belongs to the subsidiary. It still does not populate any payments that are eligible for deposit. I am processing this under the Administrator role.
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Removing the location does not make anything appear.
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Yes, I can get to this screen, but at the bottom it says there are no records to show. I'm attaching a screenshot.
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I guess maybe that is where the problem lies. I do not see any boxes to mark/check. The payment that I am trying to deposit is not showing up in the list for me. The screenshots I sent earlier show 2 deposits that I was able to successfully record. There is one for $3,843.32 that I have been unable to complete. It still…
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Good Morning, I've verified that the Undeposited Account is the standard account with Other Current Asset Type. I'm not sure what you are asking me with the Make Deposit page. I'm very new to this software and have had very little training on it. I can change the filter to include all of the transactions and I find the…
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Hi Judy, Thank-you for your help. Unfortunately it did not work. I'm attaching the screenshots as requested. What I don't understand is that I have processed other payments with no issues and I just can not get this one to work.