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Hi @GaryA_42975 , Here's the step that you can follow to know your SCS version Access your website using Browser Tools, Right click on the page and select View Page Source At the bottom of the Page, you will find the SCS version. Hope this helps. -Ven
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Hi @GaryA_42975 , As I checked the SuiteAnswer, the solution is only applicable to Suitecommerce Advance MontBlanc. Can you confirm your SCS version? Thanks -Ven
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Hi @GaryA_42975 , This is to acknowledge that we have received your concern and we will start doing an initial assessment. Thanks! -Ven
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Hi @Shubham_Singh , Please provide the following to further investigate your concern: What are the Steps to Reproduce the issue? How can you say that it will not execute properly? Is your Web Store SuiteCommerce Standard or SuiteCommerce Advanced? Thanks! -Ven
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Hi @Shubham_Singh, Hi, My name is Ven, This is to acknowledge that we have received your concern and we will start doing an initial assessment. -Ven
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Hi @Shubham_Singh, If you want to have a course or training about Suitecommerce it would be best to contact your AMO regarding this. He / She can help you to have proper training about Suitecommerce. If your goal is to learn about Development Tools, I found this documentation developers.suitecommerce.com This is a…
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Hi @Shubham_Singh, Allow me some time to gather documentation about Suitecommerce and list it here. Thanks! -Ven
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Hi @Don Lightfoot , Thank you for providing your website URL. Upon checking the provided URL, you are using Suitecommerce Standard. Kindly note that ITEM DISPLAY IMAGE and ITEM DISPLAY THUMBNAIL are used for Sitebuilder, and for the Associated Image it was used for Suitecommerce Standard and Suitecommerce Advanced.…
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Hi @Don Lightfoot, Thank you for providing the screenshot. To further investigate your concern. Can you share here your website link? Thanks! -Ven
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Hi Don Lightfoot, Thank you for reaching out. Can you send us the screenshot of the Associated images under Item Record? Navigate to List>Accounting> Items Select Item>Edit Webstore Tab> Associated Images How many Items are affected by this issue? Thanks! -Ven
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Thank you for the confirmation. I'm glad it was solved! -Ven
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Hi @Tom Dalton Can you provide us the steps to reprdouce the issue?
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Hi @Tom Dalton, Thank you for your message I'm Ven from the SuiteCommerce team and I will be working with you on this issue. This is to acknowledge that we have received your concern and we will start doing an initial assessment. Regards,
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Hi @User_HRCXU, Thank you for your reply. Based on the screenshot you sent, it seems that it is a custom field. You can make the field inactive to be able to hide it on the PDP. Here are the steps Navigate to Customization>List Record & Fields>Transaction Line Fields Select the Custom Field Check Inactive. Kindly noted…
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Hi @ajohnston, The issue is not reproducible on my end. When the Multi-Currency is enabled, can you check if there's Currency Amount as a required field in other Records? Click the Hamburger Icon (≡) Select Expenses Click Expense. Also, can send us the screen shot of this record? Thanks! -Ven
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Hi @User_HRCXU, Can you confirm what type of website you are using and also the version? Also, can you take a screenshot of what field you want to hide? Thanks! -Ven
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Hi @ajohnston , Thank you for your reply. Let me check on my Test Account if I'll be able to replicate the issue. If you can provide us additional information that would be a great help to our investigation. Thanks! -Ven
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Hi kmd_14170, Upon checking you can add multiple units of measure on your Product details page bu adding Custom Fields. You can refer to this documentation Custom Fields for the PDP | SuiteAnswer: 86203 I hope this helps! Thanks! -Ven
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Hi kmd_14170, This is to acknowledge that we have received your concern and we will start doing an initial assessment.
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Hi @ajohnston , Can you try to use the standard form in submitting the Expense Record? Customization > List > Forms> Transaction Form Select Standard Expense Report as Preferred The purpose of changing it is to verify if the reported behavior in your NetSuite mobile application is still reproducible even if you are already…
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Hi User_NAL0M, To configure carousel images: Go to Commerce > Websites > Configuration. Select the website and domain where the theme is activated and click Configure. Go to the theme name subtab. Go to the Home subtab. In the Enhanced Carousel field group, click a line in the list. For more information, you can check…
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Hi @ajohnston , May I know how many users are affected by this issue? Can you confirm if the issue is reproducible for the users who have an Administrator Role? Thanks! -Ven
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Hi ajohnston, Allow us to further investigate your concern. In the meantime, kindly answer the following questions. Is this the first time you encounter the error? What changes or updates made recently? What is the Role you are using when trying to submit an expense report? Thanks! -Ven
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Hi @Wendy_M Do you have a screenshot of the error message? May I know if until now the customer wasn't able to view their orders? What are the Roles assigned to that customer?
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Hi @Wendy_M , What type of website you are currently using? How many shoppers reported this issue? Is this the first time the shopper encountered this issue? Are there any changes made between those hours that the shopper is not able to see their purchase Items?
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Hi @Paul Reading , While it is often possible to delete simple websites, in most scenarios, it is not possible or desirable to delete a website completely. For example, it is not possible to delete a website record if other NetSuite records are dependent on it or if there are database references to it that cannot be…
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Hi @Paul Reading , As per checking, Changing Primary Website is currently a limitation. There are existing enhancements for this: 147566 Site Builder / SCA > Multiple Web Site > Support Change of the Primary Web Site; Ability to Make Any Secondary Site Become the Primary Site. You can vote for this enhancement on the…
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Hi @Paul Reading To change the primary Website URL you can navigate to Commerce> Website> Website Lists> Edit> Domain Tab. Could you specify what are the company emails? Thanks! -Ven
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Hi @User_6HLG8, Is your Web Store SuiteCommerce Standard or SuiteCommerce Advanced? May I know which online form you want to add the Google Recaptcha? Why do you want to add Recaptcha to your Online Forms? Thanks! -Ven
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Hi @User_6HLG8, Allow me to investigate your concern. If you can share more details. That would be much appreciated. Thanks! -Ven