i am not doing drag and drop. i am using standard 'new file' button as mentioned on navigation. i am under the impression my need can be achieved through scripts

i thought that this is some thing new when you mentioned " Authorized Contacts connect directly with our NetSuite Support Agents " but it is same working since long

is this new? hope the agent will not say that we are basic support customer

Hi @Dext3r i understand your explanation . thanks for it. i am not sure the account manager will have it either. for existing customers like us. anyway i will contact the AM regards Ahmed

hi the link provided is an html it is not the presentation or pdf hence not useful for presentation. cannot approach the account manager as mentioned it is not a presales but it is for internal presentation as we are already netsuite customer

i specified in my original request, i am looking for a netsuiteerp presentation for our newly joined executives and staff to showcase the all the features/functionalities and capabilities. a sort of presentation presales people will have to show to new customers as demo. in our case we are already netsuite customers since…

@Judith Culanding-Oracle you have shared now the same document 49812 which was shared earlier in this thread because you believed it is exact fit to my question and will resolve my issue, i shared my input earlier above that it do not resolve my issue mentioned. the document 49812 is taking about creating a new sending…

hi @markbell10 i think loosing track. i check as per your suggestion it does not have any setting to disable the mandatory field entering the "Contact*" under "Customer E-Document Email Recipient" tab which is under "E-Document" tab on customer Page; going back to my original post, please refer the screenshot attached.

"You can change the Sending Channel setting on your account if you do not want to send the document via email." how and where? the SAID 49812 does not show how to change or disable. we are getting headache with this kind of validation. we are forced to enter some dummy receipts on the mentioned tab.

none of the mention suggestions were true in our case. The issue was that new version update of 2025.1 made some fields mandatory and we were not knowing about it. its fixed now after filling the mandatory field. the field is 'Address line 2' on the subsidiary page. still not sure when a new issue will popup and we will…

@Shiela Marie Villaluz-Oracle No. we had to skip the few steps from the start (SuiteAnswers 1013729) and started and it worked to enable the second Subsidiary successfully. Thanks for the help and support.

hi @Jeanne Padilla-Oracle thanks for the steps which i did and followed them sorry it does not explains the reason why i am not able to check/uncheck overide box for the 'Journal' but i am able to do check/uncheck for 'Invoice' when both are Advance numbering ENABLED. or it does not explains what step i should have not…

Hi @Angela Bayliss FYI the period is not closed. Hi @Jeanne Padilla-Oracle maybe you are right then it should grey/disallow check/uncheck for all document types. but the doctype Invoice, i am able to check/uncheck the box (see the same screenshot i provided). this issue is for document type = Journal. how will it happen by…

hi @Jeanne Padilla-Oracle thanks a lot guys. i had an impression those steps for and UI and csv will achieve the result. but i got stuck at #4 on UI and #5 on csv method. Allow override checkbox is not allowing change and is greyout.

i need to change the some of the 'Document number' on journal entries. how to change it through UI or csv import. i tried through csv import with 'Update' data handling option. the upload status is showing all the records updated successfully but no change happens. what is this issue and how to resolve it, cannot change it…

hi @Micah Timbol-Oracle thanks for heads up. hi @Divya Unnikrishnan i am saying and getting hardtime to explain there is no "transaction number" setup, there is only "document number" setup having prefix and here the screen shot below: now please show me where is the Transaction number setup you people are referring in…

hi @Shiela Marie Villaluz-Oracle and all community any help?

hi @Shiela Marie Villaluz-Oracle here it is below. I hope assistance will arrive more quickly now. https://XXXXXX.app.netsuite.com/app/help/helpcenter.nl?fid=SaudiArabiaEInvoicing.pdf

hi @Shiela Marie Villaluz-Oracle are you sure all steps? including the installing suiteapp you mean which is the first step. please even after your internal checking you are pointing me to the same document 1013729 i mentioned has confusion in my initial thread on this topic. please allow me to request you to go through it…

hi @Angelica Mae Segador-Oracle thanks for the input. along with the AnswerID you provided, we have done some Template source code level changes (copy paste) as advised on the another AnswerID. congratulations to all being vibrant and helpful community, indeed. thanks Ahmed

hi @Micah Timbol-Oracle thanks for pinging…. "Tagging AhmedM! Just in case you havent seen Divya Unnikrishnan's comment yet 😊" yes i have seen it. my feedback would again be the repetition of my previous feedback on this thread. i am raising the point regarding "Transaction Number" not the "Document Number" i already…

i also tried Answer ID 67927 using above ID, now i am able to see the "Invoice Number" but the "Bill to" , logo and payment number is gone

hi @Richard James Uri-Oracle no error log on execution log tab , its blank. as if the script did not trigger at all

hi unfortunately , the answer id referred pertains to document numbers not the transaction numbers as the reported issue in my original message. surprising , the SAID's mentions the "Transaction number" but actually in the steps its is discovered as "Document number" which is another field other than "Transaction number"…

hi @Michelle Jabanes-Oracle "This can be done through User Event Script. See SuiteAnswer ID 26813" is not working after doing exactly like SAID. the record type deployed is "Folder" and execute as role is "Current Role", status is "Released" , log level is "Debug". testing is done the Bill creation > communication >Files >…

its working

after sometime of enabling "Advance number" feature, i was able to complete rest of the steps. do not know why it took time to enable? may logout is necessary.

got it works

hi @Elychelle Gulen-Oracle it does not work from " 6. Under the Criteria tab, select Date field and input the From and To dates. This is what the System looks at to determine what Numbering Format to apply system is unable to show anything under the "Field *} under "Criteria" tab beside "Sequences by Segment" tab.

but i need the document number to initalize to 1 for every fiscal year change. is this possible? i come across 'Advance numbering rule" but there is no documentation showing how to navigate, FYI 'Advance number" feature is already enabled.