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Hi @User_UCSQK, In a real-world scenario, depending on how many users you will have to train, business volume, and the type of business you are in, expect 6 months or more. Training takes time and it is ever evolving. Keep in mind that people learn differently (some hands on, some visual learners) so you should factor that…
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Hi @Ed Doherty you may have checked this already but ensure on the Avalara side of the house that the tax-exempt certificate has been fully vetted and validated on the Avalara platform. Many times, I had to manually validate and re-validate tax certificates on the Avalara platform to resolve the issue you have mentioned.…
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Thank you for the tips and information.