To make the template be used, I have enabled "Use for Item Labels" under Advanced PDF/HTML Printing section of Setup > Company > Setup Printing, Fax and E-Mail. With this and having a new Item Label template made default, the issue is resolved.

I have made a new Item Label PDF template, but even though it's set as the new default, the original is still the one being printed. On transaction forms, I can usually customize them to say what print templates they use, but I don't see that on an item record.

Also, just to reiterate, you need to be using the multi file upload. I just wanted to double check as it doesn't appear from your screenshot like you are. My 25,000 uploads only take 5-10min each to upload when using multiple files. I also make sure that the parent only contains the customers in those 25,000 lines and not…

Thanks Bry, Yea the addresses appear to have been created correctly and not changed manually. I'm quite stumped. I contacted support and they just said everything appears to be working correctly and closed the case. 🤷‍♂️ I've reached out to the partner who is doing the SCA setup to see if it's something on their end.

Applied transaction seems to work, it returns 'INV####' so I am just using a formula criteria to return X when {appliedtotransaction} contains 'INV'. CASE WHEN INSTR({appliedtotransaction}, 'INV') > 0 THEN 'X' ELSE NULL END

Ahhh, glad it was helpful. Sorry about the delay~ I'm not sure about tax, that does look a little concerning. You should probably check through the various scenarios that happen after this form to make sure it's being pulled through correctly. Otherwise, the information should all still be available to the form in the…

Your error suggests to me there could be duplicates, either in the primary or secondary file. As for the speed, I think you're doing everything right. Perhaps setting currency and price level manually rather than reading it from the CSV could speed it up ever so slightly, but I doubt it.

Ahhh, I see. I unfortunately haven't used the app in quite some time. I wouldn't know what to suggest other than going through the documentation. NetSuite Applications Suite - Email Approvals Hope that you find the help you need. :)

Hi hi, I'm not sure I follow. This shouldn't work without a Workflow, whatever Workflow you built should be turned on. Also, from my understanding, SuiteFlow is just a word used to describe everything that encompasses the workflow builder, any kind of automation that can be built using NetSuite tools. It's not something…

I would agree with Todd. The best way to manage viewing of sensitive data on records is to create forms specific to the users, hide or remove the fields on those forms and make them the only forms their role is able to use. As per your struggle with customizing the form, Enter Sales Order (Administrator) just means you…

Are you doing it in the multi file format? By doing it this way, you save each customer record once rather than each item on each customer record once which can be over a hundred times faster, depending on how many items you're uploading. Here are the files and mappings. Key Customer file, you only need internal id or…

Changing from Update to Add/Update has solved this. My assumption was that I was just updating customer records, but I am actually adding records to the customer record. As usual, pretty terrible error response codes from the CSV report didn't help either. lol

I dunno if this is possible natively, as I also don't have a way to map it on my CSV import. In mine, it looks as though the implementation partner created a custom field, mapped it to a script and then had the script update the native field with the value of the custom field. The green C notes it is a custom field. Here…

It could be the employees subsidiary, though I think that would have caused a fair number of other problems before already. Perhaps check the folder, if you edit the folder you'll see the restrictions, do any of those apply to the particular user? Otherwise, even a simple Ctrl + F5 could fix it, but otherwise I'm not too…

Sorry, is this when they try to drop the file into the cabinet, onto a particular record or anywhere? Could you also clarify what the error message they're seeing is please, perhaps with a screenshot if you can. In the meantime, you could maybe ask them to try using a different role or you try using their role to see if…

I've not done this before, but at a glance I would assume the line is for specifying if you're trying to overwrite existing Item Fulfilments, is that what you're doing? If you're creating new ones, maybe try not mapping the item line, I would think NetSuite could work that out itself. You also appear to be trying to map…

I don't know if this is possible if your main expectation is for the item to be the same as the component. If you try to create a BoM for an Assembly and the BoM contains the assembly you get the error 'BoM contains an item loop'. You could simply inventory adjust the status of the items from broken to good (you would also…

Oh, that's interesting. For most of us it's not an issue at all. It's just the Customer Service team, a team of 20, who are largely working out of the 1 shared inbox. Our admin has said that we are at a block with how many emails are going out of this account, and has immediately suggested we look for a solution elsewhere.…

That's right. I'm wondering if users have any other suggestions, or of systems that work within NetSuite.

Thanks Pratik, I'll try to set this up and confirm if I can get it working.

No, I've tried making the Phone mandatory but that of course gives me an error at checkout because I don't have the Phone field to fill in on the front end. I'm struggling to figure out how to put the Phone field back onto the address form instead of the Custom one so I'm waiting for the SCA partner to do it. I thought it…

I'm still not sure why this was behaving differently for different roles. I have since redone the script and appear to have fixed it. Though again, what fixed it, I'm not sure. I removed the check for (if sublistID === 'item') because a validate line will always be on an item. But other than a few other lines to make sure…

NetSuite is too unique to each company and has far too many features to make a catch all presentation. Make it yourself for how your business operates NetSuite. 😄

Ah, that's unfortunate. I'll go cast my vote. Thanks for doing the digging, Bry. Very helpful~

Hi @Bry Cabria-Oracle I think those get set up automatically for me after creating the groups and commerce categories. But yes, they're all set up. In the below screenshot I have all 4 of the categories, most with different groups containing the different customers. I can only log in as a contact of TEV2079, yet because My…

https://community.oracle.com/netsuite/english/discussion/comment/16894281#Comment_16894281 Yea, I just change the value of createpo field on the Sales Order record before the record gets saved and NetSuite takes care of the rest as it normally does.

I have created User Event and Client scripts to automatically generate the Drop Ship orders if the quantity of the item is greater than a Drop Ship Qty field on the item record. This takes into consideration creating an SO, copying an SO from an Estimate and creating an SO via the Webstore. Reach out to me for anyone that…

For now, I have partially solved this by having one Email use the Created From Raised By when the context is anything but Web And another that uses a Static from email when the context is Web.

It appears to work if I change the Sender to a static employee rather than the Raised By of the Created From record. This workflow is for Drop Ship orders, so the Created From is the related Sales Order which does have a value in Raised By. This functionality works for manual and automatically created orders but is…