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Comentários
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Hi @"Msid" When a user sends an email from NetSuite to a customer or a vendor and this customer or vendor replies back, the reply is first received in NetSuite, logged under the Communication tab of the relevant record and then forwarded to the user's mailbox. As NetSuite is the actual sender of this forwarded email, the…
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Hi @"RickG_1136", I would like to verify if there are any restrictions in the role assigned to this user. Also, if you have NetSuite OneWorld, check if the Allow Cross-Subsidiary Record Viewing checkbox is enabled. You cannot use this setting to view employee payroll or commissions data if this setting is enabled.…
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Hi @"CDuf" Thank you for the additional information. It seems that the search needs to be more customized, since you want to send the related contacts per company record. Per further testing, this is possible if you create a separate search based on its criteria which is the Company Name or group the contacts per company.…
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Hi @"Msid" I found an enhancement related to your concern. Please see below details. Enhancement #: 119244 Email Campaign Template > User would like to have the ability to show the "list of items" the "customer's last purchase." Currently, there's no available alternate solution and you may want to create a Support Case to…
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Hello @"kschraft", Thank you for the additional information and for submitting a case in Support. You may refer them to this Issue # 271456: Always Display Subsidiary Name = T > Still showing the company name on the upper right corner of the page. - Michelle Jabanes-Oracle
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Hi @"CDuf", You can create a target group of contacts based on Customer (Primary) : Contact. Before you create a dynamic contact group based on customer criteria, you must first create the contact saved search the group is based on. To create a contact group based on customer criteria: 1. Navigate to Lists > Search > Saved…
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Hi @"Ben H", Try creating Employee Saved Search using the criteria below. 1. Navigate to Lists > Search > Saved Searches > New 2. Select Employee 3. Navigate to Criteria subtab > Standard sublist 4. In the Filter, add Login Access = is true 5. Navigate to Results subtab 6. Add the field and the corresponding Summary Type…
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Hi @"kschraft" I found an existing enhancement related to your concern. Please submit a ticket and you may refer to the enhancement below. Enhancement # 166518 OneWorld > Have vendor / customer center display company logo associated with the subsidiary of the user logging in Thank you. Michelle Jabanes-Oracle