Todd N Niedringhaus Bronze Medal

Hello, It would be helpful if we could add some content regarding Best Practices for managing Customer Deposit exceptions. e.g., Incorrect customer and the CDEPOS is in a closed period, Incorrect customer and the CDEPOS is in an open period, writing off any remaining unapplied balance, or writing off the entire amount in…

Hello Kedalene, Please check whether the VB subsidiary is included in the Prepayments items' subsidiary lists. In other words, is the Prepayments item restricted to a specific subsidiary list, which differs from the VB transaction subsidiary? Thank you, Todd Niedringhaus

Hello Rachael_Ireland, We can access our RP account, and our upgrade date is also scheduled for the middle of April. We have also received emails regarding purging due to inactivity, but we are actively leveraging the RP account; therefore, the emails are no longer being received. Hopefully, NS Support will have this…

Hello Eunice_Rep, I haven't worked with SCA in several years and do not recall whether the 'created by' field is set to 'system'. Are the web orders created by 'system'? If yes, that may be the issue, and you might need to create a workflow to send the emails when the IFs are created or updated. Sorry that I'm not able to…

Hello Arina L, Can you confirm if your e-commerce solution is NetSuite's SuiteCommerce Advanced or another solution? If you are leveraging NS SCA, you may consider including the 'Web Application' context in addition to the 'Web Store' context. If you are not leveraging NS SCA, it would be helpful to know which integration…

Hello User_U8YND, This is expected behavior. You need to choose one approach or the other. i.e. Assign the SAML Single Sign-on permission to each role or check the Single Sign-on Only attribute for each role, but you cannot have both, as the message states. For reference, the Single Sign-on Only attribute is defined as…

Hello Eunice_Rep, Unfortunately, I'm not sure why the alert email is not firing. Hopefully, one of our colleagues can provide some insight. However, you could consider creating a workflow deployed on the Item Fulfillment record on After Submit, with a Condition that compares the Item Fulfillment Status Old Value and New…

Hello, If the item fulfillment is created on a date, prior to the status update, be careful with setting the Criteria filter 'Date Created = Today'. Thank you, Todd Niedringhaus

Hello Elina Kourouzidou, Please review SA 99642 - Subsidiary Record Fields Unavailable for Edits. Regarding the Currency field, there is a Note stating 'if you have not entered transactions,' which is different from entering and deleting transactions. However, there is guidance on deleting the associated nexus. I have…

SuiteAnalytics Datasets and Workbooks - common use-cases for roles and permissions, audit logs, transactions, and entities.

Hello Nissam CP, The HTML Formulas in Search needs to be enabled via Setup → Company → Enable Features → Analytics Tab → HTML Formulas in Search. Best, Todd Niedringhaus

Hello User_FVDS1, Your best path to resolution is to open the case with NetSuite Support. Log in to NetSuite. From the Top navigation bar, select Support → Go To SuiteAnswers. The SuiteAnswers page will open in a new browser tab. Select the 'Contact Support' link (Top right of the page). Scroll down to the bottom of the…

Hello User_FVDS1, Having worked for a large consulting company that included a NetSuite Practice, I have experienced this many times. You will need to open a Support Case with NetSuite. NS Support will contact (by phone) each of the NetSuite Administrators for the 'other' accounts that your co-worker still has access to.…

Hello User_EAMTO, Based on my assessment and experience, the SuiteAnalytics User Certification is superseded by the BI and Reporting Specialist, which includes SuiteAnalytics Workbooks and Datasets, as well as the Searches and Reports content that we are familiar with. Regarding the Financial User Certification, I do not…

@Mary Rivas Hello, Assigning a role (that has access to multiple subsidiaries), to the employee record will not solve this challenge. An employee record can only be associated with one subsidiary. We have had employees move between subsidiaries, from an HR and Payroll perspective. Unfortunately, we had to create two…

Hello, Within the Israeli Localization for OneWorld SuiteApp → Reports, we identified the following: Israeli 'Open Format Annual File', which can be submitted to the Israeli Tax Authority. This meets our requirements. Thank you, Todd Niedringhaus

Hello User_JNRWJ, Assuming you have access to NetSuite SuiteAnalytics and the appropriate permissions, you can create a dataset from the ConnectLoginAudit record and then create a workbook to get this information. Review the following: SuiteAnswer 1021914 SuiteAnswer 8321 SuiteAnswer 1015908 Thank you, Todd Niedringhaus

Hello Everyone, We would like to follow up and determine how other NetSuite customers who leverage the Israeli Localization for OneWorld Bundle: 399233 have addressed the Tax Audit Requirements. Specifically, the creation of BKMVDATA Unified files, also known as SAF-T Israel file format. The BKMVDATA file is a standard,…

Hello User_CN4QU, You should determine if the PHP currency record has the 'Automate Update' enabled, see pic. In addition, when viewing the Currency Exchange Rates page, what is the value in the 'Method' column, it should be 'Direct'.

Hello User_1D0ZP, I wish that there were a single comprehensive document that defined, grouped, and related each permission when appropriate. We have been leveraging a combination of the NetSuite Help Center, the NetSuitePermissionUsage workbook, and utilizing Google AI search results. It would be nice to get insight from…

Hello User_7T1KE, I recall going down a similar path in the past. Note: Although the change seems simple and straight forward, there are some complexities. You should review the ACH - CCD/PPD Payment file Format, file. Payments → Setup → Payment File Templates, this will present the full list. Select View next to the ACH -…

Hello Craig, Ask the user if they selected the 'All time' option, time when deleting the Chrome browsing data.

It appears that this concern may have been addressed, as we are no longer able to replicate the behavior. @User_9VDHY Can you please attempt to replicate and share your results? Thank you

@Alex Joves -Oracle We have filed a support case. Thank you!

I am also logging in with the Administrator role.

Good morning, I am having the same experience. i.e. Redirct to https://system.netsuite.com/staticpage/US/netsuite.html

Thank you, Clarissa!

Payments → Global Payments → Customer Refund Payments 

Hello JingShien, If I understand this correctly (based on item 2 above), when you set the Preferred Entity Bank value on the Customer Refund record to the customer's secondary bank details record, the customer refund is not listed on the Payments → Processing Payments → Customer Refund Payments page. Check if the…

Hello Abin, NSAW is a paid add-on module requiring a subscription. To determine if your client has purchased NSAW, perform the following: Setup → Company → View Billing Information Select the Add-On Modules Review the Enabled column for the NetSuite Analytics Warehouse entry. Todd Niedringhaus