I am trying to reproduce this. Which page of checkout is this occurring?

The tax engine, using the shipping address of the customer will determine what tax to apply. Patrice, How does the tax engine determine whether to us business or residential tax? For example Newfoundland, Canada: Business: GST=5% PST=0% HST=8% Residential: GST=0% PST=0% HST=13%

WSDL v2.6 is supposed to allow you to specify the package to associate to an item. I have not as of yet tested this. The challenge I have is that while you can associate the item to the package, you CANNOT import the package definitions. We have 1000's of packages. There are two enhancements: 126202 - Ability to import…

I looked but could not figure it out either. Could you try using tabs for the separators? Maybe NetSuite will pick that up.

Cecilia, We are interested in "Multiple Partner Commissions" for affiliates. It is my understanding that you need to buy the commission module to get "Multiple Partner Commissions". Is there something new coming that is supposed to be within the advanced ecommerce module?

Longlam, Thanks for the thread referral. What you show is a bit scary. You posted has convinced me to execute adds using the external id, then read the soap response to get the InternalId, then execute update/reads using the internal id. Thanks again, you have given me good information.

To add a little of what I learned today on ExternalId's 1) InternalId trumps ExternalID - if you provide both, the internalId is used. If you provide both, you can update the ExternalID. I learned this today. 2) Be very careful of duplicate ExternalId's. The CRM system we are converting from has company and contact alway…

One of the new features in 2007.0 is the ability to define the packages used to ship. However, the packages are defined separately from the items. This is ok since you can define a package, then define on the item page that the item "ships independently" and assign the package. The "ships independently" option is for items…

If you are trying to create files in the file cabinet, you can do this via web services (wsdl v2.6).

The only way I know to do it is via the Netsuite WSDL. We export transactions (so, po, item fulfillment) using vb.net and WSDL.

Would you mind sharing how you are doing this? I am rather new to NS and not sure where to start. In the NetSuite UI, click on help in the upper right corner of screen and then enter "wsdl". This will give you a bunch of documentation. Whether doing via wsdl or scripting as Oliver described, the learning curve is fairly…

We imported our historical sales orders as "Closed" at the line item level. This import was done using web services. This allows import without effect on G/L or A/R. We are able to see these orders in our dashboards and run queries such as all customers who bought widget X.

I read "Based on future-proof open ODBC standards". This makes me think you may be able to use the Netsuite ODBC driver to pull data from NetSuite into Filemaker reports. I do not believe Netsuite data can be modified from Filemaker.

Should I care about closing them? What are my prospects of closing all these? 1) I do not really know if you should care about closing them. I have only used NetSuite for a short time and do not know the long term impact. We did closed sales orders so they would not show up as needing to be approved or fulfilled and not…

Tom, You could do this via web services. The email address would be something like emailupdate@mail.signsdirect.com The subject line could contain the record id for netsuite. The custom code would parse the email and then update NetSuite via web services. That said, if I recall correctly, Filemaker has an ODBC driver. You…

steven_stewart Nothing works. The email will do an expired link. Tried to create new employee to use temporarily but could not create new user. Once I removed roles, could not add back without the dreaded "unexpected error"

Defect 526200

NA1 works NA2 does not.

na1 and na2 are impacted

This is resolved. Short version - the Default Customer Type setting was changed from company to individual. The code was expecting to populate company name not first / last name. :(

same here

status.netsuite.com shows incident at 2:57pm CT

"Do not attempt to log in to your account." - really, I am certain everyone here is abiding by this request.

false alarm, I was able to login to two Netsuite instances but immediately went down again. :-(

@nugkent first thing I checked too - so much for status updates

Working again - lets see if anything is recorded in status.netsuite.com

cpolanish yes, very strange it did start working again about 5 minutes after the initial post

Unfortunately, it appears the new smtp integration is only for email campaigns. Why would NetSuite not expand this to all email? Seems like it would benefit all to have stmp traffic on other servers. :-(

Add Earthlink to the list of email providers which are blocking transaction emails out of Netsuite. (ie: order confirmations and emails manually sent from the sales order page)

Troy -- it is worse than that, email to hotmail.com and yahoo.com is being rejected as spam. I recall that the latest release of Netsuite allows email campaigns to be sent through our own email servers. Hopefully, this is not just limited to email campaigns but ALL email.