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Please note that on Friday, September 19, 2025, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
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Hi, Consumer Key, Consumer Secret, Token Key and Token Secret doesn't have an expiration. If you need to reset Consumer Key and Consumer Secret, you can reset it by following SuiteAnswer ID: 44707.