Michelle Jabanes-Oracle · Account Admin/CRM Guru & Oracle NetSuite Community Admin · Admin

Thank you, @User_BIGR1. Per checking, this is how it was intended to work, and loading messages past the permitted number will require us to use the saved search. Running a saved search might not look exactly like the history page. Nevertheless, you can arrange the fields to achieve the desired outcome. I hope this helps.

Hi @User_BIGR1, What are the steps taken when printing the messages? Do you have a sample format for us to check if we can replicate the output. See the example below. Please avoid sending confidential information in the thread. Thank you.

Hi Liz, If there is no other filter on the report and the invoice is within the date range, you should be able to see other sales rep invoices. Here's an example below.

Hi OliverK, You need to create a customer list/record field to source the contacts. Please see below. Here is the sample output of the note record. Only the related contacts of the customer/company will appear in the field after selecting the customer field. I hope this helps.

Hi @emcee_uk I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?". This will aid others with the same question to easily find the correct answer. You will also earn points and may unlock the Answer Accepter badge.

I'm glad I was able to help. ☺️

You're welcome, Judy. 😚

Hi Colleen, This is logged under Enhancement #97630 Documents > Files > File Cabinet > Edit a file > Publishing tab. Customer would like the caption field length to allow more characters than it currently does. Per checking, I do not see any option for us to increase the allowable characters in this field. Thank you.

Hi @Judy Hughes, You need to assign the user as the authorized contact in your company. Please see SuiteAnswers Id: 37605 or watch this how-to video. I hope this helps.

Hi @lilywu, Below are the following that you might want to consider checking as to why the user can not display results when looking for transactions. Check if there are any restriction in the employee record. (Navigate to the employee record > Access tab > Global Permissions) Are you using OneWorld account? Subsidiaries…

Thanks, @CDuf!

Hi @Liz Madrid For this, I would suggest to create a custom list with the new set of custom types. Create a new customer custom field. Type = List/Record List/Reord = set the custom list created previously Applies To tab = Enable Customer Assign the new customer type to the customer record. Navigate to the Sales by Sales…

Apologies for the confusion. Removing the "item" will only apply if the checkbox is applied in the transaction body. Below is my testing. However, if I have two items in the sales order, it will appear like this even if the second item does not have this checkbox enabled. You might want to check the workflow suggested by…

Thank you, @Martha Hakes. Per checking, there are transactions that can affect COGS such as Inventory Adjustments. In the custom role, below permissions are set to None. This is the reason why it is showing a different amount when running the custom role. I hope this helps.

Hi @Liz Madrid, Per checking, adding the Sales Territory in Sales report is an enhancement. Since the reports that can possibly pull up the field are not feasible for you, I suggest to cast your vote at SuiteIdeas and look for Enhancement #171558.

Hi @User_C6XDE, Since the data is coming from the employee record, we need to add both Employees and Employee Record permissions for this report to work. I hope this answers your question. Thank you.

Hi @emcee_uk There is no specific SuiteAnswers available since it is for 3rd party configuration. A user will always log in using SAML SSO as long as they use the email shown on the employee record and in your third-party SSO. I hope this answers your question.

Hi Vernita, Please remove the "item" in the transaction.item. <#if transaction.custitem_item_discontinued?has_content>"Message" </#if> This should work. If not, Kristoffer's suggestion is a really good alternative.

Hi Liz, Let us know if you need further assistance. Thank you.

Hi Vernita, This statement is working in my test account. <#if transaction.item.custitem_discontinued?has_content>"This checkbox is ticked." <#else>N/A</#if> I hope this works on your end.

Hi @User_GY7YY Thank you very much for creating this thread! Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible. Any members who has an insight on this, please feel free to reply to this thread.

Hi @Rick Cobb_2 Thank you very much for creating this thread! Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible. Any members who has an insight on this, please feel free to reply to this thread.

Hi @User_USRCP, Per checking, this is a limitation of the system. Please do not forget to vote for the Enhancement (#155985) related to this feature you are requesting. Thank you.

I suggest creating a workbook and combine the Transaction and Employee datasets. Once you're done linking the two datasets; Filter it using the Transaction = Estimate Add the following fieds/columns Transaction = Add Internal ID, Type, Entity and Sales Rep (if needed) For the Employee fields, select Email, First Name, Last…

Hi @User_C6XDE, Try using the following fields in the Transaction Saved Search. Here's the expected output. I hope this helps.

Hi @emcee_uk, Changing the domain on the email does not have any impact on logging in with Netsuite as long as you are using the correct email specified on your employee record. This also applies in logging via SAML SSO.

Thank you for keeping this thread updated, @User_75YL8.

Hi Liz, I am thinking of customizing the Sales by Customer report and replace the Customer column to Sales Rep and add the fields you need in the report.

Hi Vernita, Please let us know if you still need assistance with the statement or if the above solution helped.

Hi @User_KUEVJ Thank you very much for creating this thread! Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible. Any members who has an insight on this, please feel free to reply to this thread.