Michelle Jabanes-Oracle · Account Admin/CRM Guru & Oracle NetSuite Community Admin · Admin

Hi @Vusi Thank you very much for creating this thread! Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible. Any members who has an insight on this, please feel free to reply to this thread.

Hi User_HPB3I I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?". This will aid others with the same question to easily find the correct answer. You will also earn points and may unlock the Answer Accepter badge.

Hi @ImeldaSanchez Try clearing your browser's cache and if this did not help, please send me the screenshot of your Item record and the field ID that you want to populate. See an example below. Click Item Name/Number link to get the field id Thank you.

Thank you for the screenshots. I agree with the locations. However, if the role or user does not have anything in the location field, the user should be able to view it. I am thinking that the role somehow got corrupted. I suggest recreating the role with the same permissions and Shipping Center type. Let me know how it…

Hi User_HPB3I In your custom preferred form, please make sure that Store Form with Record checkbox is enabled. This ensures that your records are viewed and edited with this form. I hope this helps. Regards,

Hi @JohanvL, Thank you very much for creating this thread! Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible. Any members who has an insight on this, please feel free to reply to this thread. Regards,

Hi @User_IJB6M, Thank you very much for creating this thread! Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible. Any members who has an insight on this, please feel free to reply to this thread. Regards,

Hi @User_ZCWF3, Is the email address different from the company/customer's email address? In the Sales Order, navigate to Communication subtab. In the To Be Emailed field, there is an email address set in the field. Did it match the email sent? Regards,

Hi @Mathias_Netsuite, This feature is logged under Enhancement #99800. Please include the details of your enhancement request when voting this at SuiteIdeas. I hope this helps. Regards,

Thank you for updating this thread, @Meherin. I am glad it worked. Regards,

If you are referring to the email template used after submitting an order online, the template is in Setup > Company > System Email Templates. Thank you.

Hi @Chad C, Thank you very much for creating this thread! Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible. Any members who has an insight on this, please feel free to reply to this thread.

To confirm, is this an Item Saved Search? Is this an old search prior to modifying this custom role? There is no way you can view a field on the record if the role or user is restricted from viewing the record itself. I am thinking that the role previously had item permission and was removed. That is why some of the fields…

It populates the text. Is itemid the correct field name? Have you tried item only? Also, please confirm that the Sales Order you are testing has either a Calibration Certificate for T&M or Data Sheet for T&M 30 in it. Thanks,

Hi @Paul Reading, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. Regards,

Hi @Meherin, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. Regards,

Not at all,@kariingvaldson and I am glad it worked. Feel free to create a discussion here in the community. ?

Hi Imelda, This one should work. Is this your expected output? <#list transaction.item as itemline> <#if itemline.itemid == "Calibration Certificate for T&M"> Your calibration certificate is attached.<br /> <#elseif itemline.itemid == "Data Sheet for T&M 30"> Your data sheet is attached. </#if> </#list> Thanks,

Hi @kariingvaldson, This is because the Item permission needs to be set in Full level. Though you can run Saved Item Mass Update with Edit access level. I hope this helps. Regards,

Yes, please submit a sandbox refresh. Regards,

Edit your EQI PLC role, navigate to Permissions tab > Lists subtab > Add Subsidiaries permission and set Full Level. Also, please check that the custom role can access all the records and fields needed in the search. I hope this helps. Regards,

Hi @Kyle K, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. Regards,

Hi @srussell, Per checking, the Lead Source dependent dropdown field in the Opportunity is currently not available in NetSuite. I checked for existing enhancement request and found none. I also tried creating custom fields to source the Lead Source. However, the Marketing Campaign is not available in List/Record. I suggest…

Hi @Meherin, Please check if the Do Not Send Emails options is enabled. Navigate to your Production account under Setup > Company > Email Preferences > Sandbox and Release Preview > Sandbox Options: Set it to Send Email to and enter your email address. I hope this helps.

I am not really sure how it worked before but we cannot use <button> inside an <a>. Kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. Thanks,

Thank you for updating this thread, @Curtis Beene. Do you and the other user have the same department? Try to remove the other user's department and run a quick search. Let me know how it goes.

Hi @User_5OUXV, Thank you for this information. In your Case saved search, you can add the Date Created and Issue Type fields in Available Filters tab so you can filter it before running the search. Try creating a case saved search using Criteria, Results and Filters. Please note that you can always add fields that you…

Hi @ImeldaSanchez, Per testing, we can only use if and elseif conditions if it is a direct field in the record and not a field from transaction line items. Example field is transaction.entity. I am still checking if there is a workaround. I will get back to you again. Regards,

Hi @Paul Reading, I removed the url attached in EU Orders - Accept Clearance Charges? as it contains a sensitive information. Please refrain from posting confidential information when posting in the future. The email templates only supports html and freemarker code. Per checking, we cannot embed a button element inside a…

Hi @Kyle K, Scriptable templates use a combination of HTML and FreeMarker code. Please visit the SuiteAnswers below to guide you on creating a new email template. 8901 Creating New Email Templates 8918 Working with Email Templates I hope this helps. Regards,