Michelle Jabanes-Oracle · Account Admin/CRM Guru & Oracle NetSuite Community Admin · Admin

To confirm, is this an Item Saved Search? Is this an old search prior to modifying this custom role? There is no way you can view a field on the record if the role or user is restricted from viewing the record itself. I am thinking that the role previously had item permission and was removed. That is why some of the fields…

It populates the text. Is itemid the correct field name? Have you tried item only? Also, please confirm that the Sales Order you are testing has either a Calibration Certificate for T&M or Data Sheet for T&M 30 in it. Thanks,

Hi @Paul Reading, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. Regards,

Hi @Meherin, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. Regards,

Not at all,@kariingvaldson and I am glad it worked. Feel free to create a discussion here in the community. ?

Hi Imelda, This one should work. Is this your expected output? <#list transaction.item as itemline> <#if itemline.itemid == "Calibration Certificate for T&M"> Your calibration certificate is attached.<br /> <#elseif itemline.itemid == "Data Sheet for T&M 30"> Your data sheet is attached. </#if> </#list> Thanks,

Hi @kariingvaldson, This is because the Item permission needs to be set in Full level. Though you can run Saved Item Mass Update with Edit access level. I hope this helps. Regards,

Yes, please submit a sandbox refresh. Regards,

Edit your EQI PLC role, navigate to Permissions tab > Lists subtab > Add Subsidiaries permission and set Full Level. Also, please check that the custom role can access all the records and fields needed in the search. I hope this helps. Regards,

Hi @Kyle K, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. Regards,

Hi @srussell, Per checking, the Lead Source dependent dropdown field in the Opportunity is currently not available in NetSuite. I checked for existing enhancement request and found none. I also tried creating custom fields to source the Lead Source. However, the Marketing Campaign is not available in List/Record. I suggest…

Hi @Meherin, Please check if the Do Not Send Emails options is enabled. Navigate to your Production account under Setup > Company > Email Preferences > Sandbox and Release Preview > Sandbox Options: Set it to Send Email to and enter your email address. I hope this helps.

I am not really sure how it worked before but we cannot use <button> inside an <a>. Kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. Thanks,

Thank you for updating this thread, @Curtis Beene. Do you and the other user have the same department? Try to remove the other user's department and run a quick search. Let me know how it goes.

Hi @User_5OUXV, Thank you for this information. In your Case saved search, you can add the Date Created and Issue Type fields in Available Filters tab so you can filter it before running the search. Try creating a case saved search using Criteria, Results and Filters. Please note that you can always add fields that you…

Hi @ImeldaSanchez, Per testing, we can only use if and elseif conditions if it is a direct field in the record and not a field from transaction line items. Example field is transaction.entity. I am still checking if there is a workaround. I will get back to you again. Regards,

Hi @Paul Reading, I removed the url attached in EU Orders - Accept Clearance Charges? as it contains a sensitive information. Please refrain from posting confidential information when posting in the future. The email templates only supports html and freemarker code. Per checking, we cannot embed a button element inside a…

Hi @Kyle K, Scriptable templates use a combination of HTML and FreeMarker code. Please visit the SuiteAnswers below to guide you on creating a new email template. 8901 Creating New Email Templates 8918 Working with Email Templates I hope this helps. Regards,

Hi @User_BPVX6, The ability to customize and publish contents of Customer Dashboard is logged under Enhancement 183471: Employee/Customer Center > Customize this page > Ability to add a content - Custom Portlet. As a workaround, create a custom Center Tab and add Custom Search in Content > Portlets. Sample output: Click on…

Thank you for keeping this thread updated, @sanimesa. Do you mind sharing your solution? Other members of the community might have the same error and find this thread and your solution helpful. Regards,

Hello @Paul Reading, I would like to know the following; Is the template completely working before? When did you first notice that the template was no longer working? Which email template are you using? Is this the one in the Website Setup > Email > Order Emails? Thank you.

Hi @sanimesa, Thank you very much for creating this thread! Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible. Any members who has an insight on this, please feel free to reply to this thread. Thanks,

Hi @emcee_uk, Yes, that is correct. Users selected under the Audience tab of a custom report can only run the report if the role they're using has the permission for the standard report on which the custom report is based. This is to prevent accidentally granting report access to users that do not have the necessary…

Hi @emcee_uk, It seems that the Email history is currently not available. Per checking, this is the behavior when viewing the Email history log. However, you can view the Letter or PDF mail merge history. These are the related enhancement requests on which you can vote. When voting for this enhancement at SuiteIdeas,…

That's great, @User_HPB3I! You may want to tag John's answer as correct. This will aid the others with the same question to easily find the correct answer. ? Thanks,

You're welcome, @Meherin. ?

Hi @Meherin, I would like to follow up on this thread. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. Thanks,

Hi @User_IJB6M, Thank you very much for creating this thread! Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible. Any members who has an insight on this, please feel free to reply to this thread. Thanks,

Hi @emcee_uk, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. Thanks,

Thanks for your help, @JohnCirocco! Hi @User_HPB3I, I agree with John. You can also check SuiteAnswers: Highlighting Search Results| Answer Id: 8484 for reference.