Michelle Jabanes-Oracle · Account Admin/CRM Guru & Oracle NetSuite Community Admin · Admin

Pe checking, the Return Email per subsidiary preference only works with certain transactions such as: Purchase Order Sales Order Cash Refund Cash Sale Customer Credit Invoice Estimate Return Authorization This is logged under Enhancement # 346132 | Setup > Company > Email Preferences > Transactions section > From Address…

Filing a support case is the best way we can communicate with your account manager. Once you have filed a case, please send me your case number. Thank you.

Hi @Casey_Long_, Thank you very much for creating this thread! Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible. Any members who has an insight on this, please feel free to reply to this thread. Thanks,

Hi @Johnny Cash, Thank you very much for creating this thread! Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible. Any members who has an insight on this, please feel free to reply to this thread. Thanks,

Hi @Hormese Paul, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. Thanks,

Hi @Eklon Eleuterio, I am afraid that only your account manager can grant you access to this uptime report request. I suggest opening a support case to confirm who your account manager is. Thank you.

Hi @Hormese Paul, Per checking, Statement is not considered as a Transaction record in the system. This is the reason why it is not following the Subsidiary Return Email Address set in Email Preferences > Transactions. I hope this answers your questions. Regards,

Hi @Vernita, It seems that this is related to Enhancement #94741 Budgets w/ Adjustable Forecasts. Let me tag @Micah Timbol-Oracle and @Katerina Winklerova-Oracle for their input. Thanks,

Hi @Thusi Hettigama, Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible. Any members who has an insight on how to remove the Web Store tab, please feel free to reply to this thread. Regards,

Hi Morgan, Please contact Customer Service Support for this request. Thanks,

It seems that we cannot source the remaining fields in the gift certificate. The fields are not exposed to sourcing. As an alternative solution, create a transaction custom fields and use these to pull up the code and the original amount in the email template. Please do not forget to add comments when voting for the…

It is somehow related to Service Level Commitment, but you need to request the Uptime report to your account manager. Regards,

Hi @Eklon Eleuterio, Please reach out to your account manager for the documentation and to request uptime reports. Regards,

Thank you for keeping this thread updated, Kyle. I am glad you were able to make it work.? Regards,

In Permissions Documentation | Answer Id: 9911, you can download the worksheet and learn the implications of assigning a specific permission, or find the permission required to provide access to a specific task or page. You can search and sort the fields most useful to you. I hope this helps. Regards,

Hi @User_O6D8L, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. Thanks,

Hi Kyle @User_1GPZG , I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. Thanks,

Hi @User_O6D8L, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. Thanks,

Hi Jessica, If there are no copied recipients from the Transaction record > Communication tab > Messages > View Message > Recipients tab, have you checked if the emails you are receiving are from a saved search email alert? Regards,

In the Employee Restrictions field, you can restrict this role's access to transaction, customer, and employee records, based on values in the employee, sales rep, and supervisor fields on these records. The restrictions set here may also limit the values that users logged in with this role can assign to these fields on…

Hi @User_O6D8L, Any user with Sales Order, Estimate, and Invoice permissions with access level set to "Create" or "Full" in the role can create transactions. Navigate to Setup > Users/Roles > User Management > Manage Roles (as an Administrator) > Click Edit beside the role that is assigned to your sales rep and make sure…

Hi @Martha Hakes, I would like to confirm the following. 1. Are you trying to create a template from Documents > Templates > Email Templates? 2. What freemarker code did you use when pulling up the gift certificate record? 3. Are you trying to customize the default gift certificate notification email? You can use…

Hi @Strategit_Shunta4, Please navigate to the custom record, and in the Access tab > Subsisdiary > Add the Subsidiary you want to have access to with this record, and make sure to set the Access level to at least View. I hope this helps. Regards,

To other members who have insights, please share them in this thread! ? Regards,

The SuiteAnswers you found are intended for SuiteCommerce/SuiteBuilder websites. The recommended way to embed the online forms on external websites is via iframes. It would be best to make sure that all scripts are included on the website for it to work. I hope this answers your question. Regards,

Hi Scott, Currently, only CRM tasks are displayed in the Calendar Detail portlet, and the ability to show project tasks in the calendar is logged under Enhancement # 152469. Per checking, there is no available workaround, and I would suggest visiting SuiteIdeas and voting for the enhancement request. I hope this answers…

Hi Jason, The ability to get the project record directly from the template's field selector is currently filed under Enhancement # 334065. Please visit SuiteIdeas to vote for the request. I hope this answers your question. Regards,

Hi @User_O6D8L, As standard functionality of NetSuite, we cannot copy the Account Administrator role as a template for your custom role. However, there's a bundle you can install that will add a Custom Administrator role which you can modify. See SuiteAnswers article: Create Customized Administrator Role. I hope this…

Hi Kyle, The errors show that the script being referenced is not included in the webpage. Can you please confirm if you are using a SuiteCommerce/SuiteBuiler web site? Regards,

Hi Chris, Thank you very much for creating this thread! Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible. Any members who has an insight on this, please feel free to reply to this thread. Thanks,