Michelle Jabanes-Oracle · Oracle NetSuite Community Admin · Admin

Thank you for updating this thread, @kariingvaldson. By the way, I removed the unique id that is associated to Alyssa's email as this contains a sensitive information. Please refrain from posting any sensitive information in the future. It seems that the DKIM set up is not in sync that is why it is not reflecting in the…

Thanks Shamie! Hello @User_LYA61, You can track the leads, prospects, and customers generated by a campaign by using the Lead Source field on the customer record. You can select a lead source manually on a customer record or you can automate the process through online customer forms. When a customer submits your online…

Hi @Ian T, The PDF sent is based on the language set in the Subsidiary of the Vendor record. The Vendor Record doesn't have a language setting as Customers do. I would suggest to vote for the existing enhancement and add more details about the feature that you want to be added in NetSuite. I hope this helps. Thanks,…

Thank you for creating this thread, @User_64O3T! Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible. Thanks, Michelle Jabanes | Ask a Guru

Thank you for creating this thread, @User_5EJ2T! Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible. Thanks, Michelle Jabanes | Ask a Guru

Thank you so much for updating this thread, MJ. I am glad that the users can now access SuiteAnswers. Thanks, Michelle Jabanes | Ask a Guru

Hi @Ancana, Thank you for creating this thread. The Team Selling Contribution Column is tied to a permission located at Setup > Users/Roles > Manage Roles > Permissions subtab > Setup sublist > Team Selling Contribution. Removing this permission in the role won't let the users edit the contribution %. I hope this answers…

Thanks Micah! Hi @paula.courtemanche, Can you please confirm that sales reps can only see their own quotas in this report? Allowing a sales rep to view everyone's quota is currently filed under Enhancement # 76649. I don't see an available workaround on this and I suggest to vote for this request at SuiteIdeas. Thanks,…

Hi @User_HPB3I, In addition to what Cali's answer, the Resources subtab on the event record is to reserve a resource for an event. If someone else creates an event for the same time, and attempts to reserve the same resource, the availability shows as busy. When you create a resource record, you are also creating a…

Thank you for the screenshot, David. The feature that you're trying to achieve in this saved search is currently filed under Enhancement # 149307. For now, the only way to show the transactions from the Sales Rep with the specific Sales Role you selected is to select the sales rep's name manually. Please vote for this…

Hi @David Levinson, In your Saved Search please add the following: In Results tab > Add Sales Team Member Sales Team Role and Sales Rep : Location In Available Filters tab > Add Sales Team Role, Sales Team Member and Sales Rep : Location. Make sure to enable the Show in Filter Region checkbox. The fields are now available…

Thank you for checking @kariingvaldson. Per the previous screenshots you provided, 4 out of 5 of your email domains are picking up system@sent-via.netsuite.com instead of Reply-To address, is this correct? Try to delete and re setup the affected email domains on both DNS to make sure both are in sync. Let me know how it…

Please confirm if you get a success or error when verifying the DNS in NetSuite. 1. In Setup > Company > Email > Email Preferences > Domain Keys 2. Select one of your domain 3. Click Verify DNS Entry button If you get an error, go to https://dmarcian.com/dkim-inspector/ to retrieve the DKIM entry in your DNS. The public…

Thanks Emilia! Hello Hakam, Below are the Roles that do not support Mobile Device Access permission: Administrator Full Access Customer Center Partner Center Vendor Center There's no existing enhancement request for the ability to grant Mobile Device Access Permission to Customer Center. You might want to submit this as a…

Yes, it will count towards the total number of refresh if you will click on the refresh button now. If you want to confirm and have detailed information about your Sandbox account, I would suggest to open a Support Case. Thanks, Michelle Jabanes | Ask a Guru

Thanks Emilia! Hi @Vernita, Per the screenshot provided, it seems that this is a new Sandbox account. Did you click on 'Copy Data to Sandbox'? The Copy Data to Sandbox button on Sandbox Accounts page initiate a copy of data from the associated Production account and automatically activate it. This action requires at least…

Hi @Vernita, I suggest to contact NetSuite Customer Support through phone as this issue requires checking on the backend of your account. Thanks, Michelle Jabanes | Ask a Guru If you find the reply to your question as helpful, others with the same question might find it helpful as well. By marking “Yes” on the “Did this…

Hello @Don Lightfoot, Thank you for creating this thread. Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible for any findings. Also, tagging my colleague @Jeff Pineda-Oracle. Any members who has an insight on how to resolved "Images not available" message,…

Thank you for providing us the screenshots of the DKIM setup. We removed it to keep any confidential information secure. From SuiteAnswers ID: 84593, did you setup all your email domains in Setup > Company > Email > Email Preferences > Domain Keys? You must set up DKIM in NetSuite and publish DNS DKIM records with your…

Hi @kariingvaldson, Thank you for creating this thread. Pease confirm if your DKIM setup is valid. To verify, please enter Domain Selector and Domain Name in any of the below analyzers: http://dkimcore.org/c/keycheck https://mxtoolbox.com/dkim.aspx https://dmarcian.com/dkim-inspector/ When you submit the record, the…

That's great! Glad to help. ☺️ Thanks, Michelle Jabanes | Ask a Guru

Hi @kariingvaldson, Thank you for creating this thread. The error "Not sent: Blocked by mail filter" means that the sending rate is too high (Similar emails messages are being sent too rapidly). Go to List > Mailing > Undelivered Emails and check if the From, Recipients, and Subject have the same information. Check the…

Thanks, Jeff! Hi @John Jacobs, It seems that you are referring to create a Suitelet in NetSuite. Yes, it is possible by using any server side script (SUITELET, scheduled, user-event, portlet). However, creating this would need help from our Professional Services. I suggest contacting your Account Manager regarding this…

If the user personalized their own Dashboard, yes, it will be removed. However, a published dashboard will still remain. Thanks, Michelle Jabanes | Ask a Guru

Hi @mayurS, In the Saved Search > Audience tab, select the name of the Administrator who created the saved search. In this way, only the Administrator who created the search can have access to it. I hope this helps. Thanks, Michelle Jabanes | Ask a Guru If you find the reply to your question as helpful, others with the…

Hi Colleen, Per checking, this cap is designed to limit the performance in the View History results and the only workaround that is feasible is through a saved search. I suggest to submit this as a New Idea at SuiteIdeas and so other users can vote for it. Any members who has an alternate workaround, please feel free to…

Hi MJ, Can you try to remove all the roles > Click Save > and assign the roles back to see if this help? Thanks, Michelle Jabanes | Ask a Guru

Thank you for keeping this thread updated, Brad. When you toggle the options in the Status filter, are you getting the same result? Have you tried rebuilding the search? Thanks, Michelle Jabanes | Ask a Guru

Yes, It is strongly recommended that you do not use the same root domain for your website and to setup email campaigns. Thanks, Michelle Jabanes | Ask a Guru If you find the reply to your question as helpful, others with the same question might find it helpful as well. By marking “Yes” on the “Did this answer your…

Thanks, Erick! Hi Carmen, The Advanced Partner Center role is not able to see the Drag and Drop on the records even when using standard form. Please follow the steps in SuiteAnswers Id: 89638 to enable Drag and Drop Feature for Advanced Partner Center Role. I hope this helps. Regards, Michelle Jabanes | Ask a Guru If you…