Michelle Jabanes-Oracle · Account Admin/CRM Guru & Oracle NetSuite Community Admin · Admin

O tempo está acontecendo, pessoal! Veja os detalhes abaixo para obter a resposta correta e sua explicação: Resposta Correta: A. Configuração > Suporte > Preferências > Preferências de Suporte > Notificar Cliente após o fechamento automático. Explicação: Você pode ter a notificação de e-mail enviado ao cliente quando os…

¡Se acabó el tiempo! La respuesta correcta y su explicación figuran a continuación: Respuesta Correcta: A. Configuración > Soporte > Preferencias > Preferencias de soporte. En Notificación, marque Notificar al cliente al cierre automático. Explicación: Puede enviar una notificación por correo a los clientes cuando los…

Time's up, everyone! Kindly see details below for the correct answer and its explanation: Correct Answer: A. Setup > Support > Preferences > Support Preferences. Under Notification, check Notify Customer Upon Automatic Closure. Explanation: You can have email notification sent to customers when cases are closed…

Hi @kariingvaldson Here are the reasons we receive duplicate email alerts: Your search results contain transactions that appear duplicated. There is another saved search similar to the one you just created. I hope this helps.

Hi @User_Y5ABE, Just checking if you were able to see previous comment. We'd appreciate if you can provide us the information for us to be able to check on this further. Thank you.

Hi @User_EAEVZ, I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and…

Hi @User_Y5ABE, It seems that these permissions are related to Web Services. Did your company recently enable any modules in Q4?

Hi @nathanatwesspur I recommend voting for the enhancement request on SuiteIdeas. Be sure to specify your desired feature in the comments and provide a detailed, concise description along with your business needs to help increase its visibility.

Hi @Benjamin Paul - USA Yes, You can use the From Address For Emailed Forms in Setup > Company > Email Preferences. Select the email address you want to show in the From field of email you send with NetSuite: Company Return Email Address – Email is sent from the address you enter in the Return Email Address field at Setup…

De nada, ainda bem que pudemos ajudar!

Hi @User_EAEVZ, You can use the Customer Saved Search and the Results tab, adding the Inactive and Login Access fields. You should then be able to see a list of customers with login access, along with their active status.

You're welcome, glad we were able to help!

Hi @User_EAEVZ, Follow the steps below on how to assign the role. Login as the administrator Navigate to the entity record and click Edit In Access tab, Enable the Give Access checkbox Roles > Select the custom role I hope this helps.

Hi @User_EAEVZ, Do you mean users who have access to your NetSuite account or list of customers? Use Login Audit Trail saved search for users who have access to NetSuite and use an entity saved search for customers.

Thank you for keeping this thread updated, @User_DHDB1. I am glad that the new saved search works.

Thank you for keeping this thread updated, Jennifer.

Thank you for keeping this thread updated, Shubham.

Hi @Benjamin Paul - USA DKIM is a way to verify that an email is really from the sender it claims to be from. If you want to know more about this, please see the SuiteAnswers below. DomainKeys Identified Mail (DKIM) Email Domains (DKIM) FAQ More Information About DKIM

Great job, everyone! 🎉

Congratulations, @Chelsea Jacobs and @Divya Unnikrishnan! 🏆️

Hi @Vernita The statement in the 'Important Note' means that accounts not associated with any specific department are not bound by the usual access restrictions that apply to accounts with departmental assignments—'own, subordinate, and unassigned' or 'own and subordinates only' restrictions. This applies only to the chart…

What types of transactions and records do you want to appear in the search? Have you checked the access level of these permissions in the role? For example, you need to add Sales Order, Invoice, etc..

Thank you for keeping this thread updated, @Judy Perry! I am glad it showed up on your menus.

Hi @ScandyAndy I've sent you an email and I will wait for your response. Thank you.

Hi @Judy Perry, I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and…

Hi @Shubham_Singh I'd like to follow up on this thread. Let us know if you need further assistance.

Hi @gbradley, I'd like to follow up on this thread. Let us know if you need further assistance.

Hi @User_2CE7R, I'd like to follow up on this thread. Let us know if you need further assistance.

Hi Jennifer, I'd like to follow up on this thread. Let us know if you need further assistance.

Hi @User_DHDB1, What is the access level for the 'Customer' permission within this role? Additionally, it's worth noting that the 'Save As' option is available when editing existing saved searches and cannot be utilized when creating new ones.