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Hello @Kedalene, Just wanted to check if you were able to see the possible solution provided in my previous comment. If you still need assistance, please don't hesitate to let us know so we can provide you with additional support. Thank you and have a great day ahead!

Hello @Kedalene, Glad you were able to resolve it. Feel free to reach out or Post Questions in future if needed.

Hello @User_RGA2Z, In NetSuite, every user who needs to log in to the system (regardless of permissions or access level, including "View Only" users) requires a user license. NetSuite does not offer a way to create an interactive, authenticated account (even view-only) without consuming a user license. Only users who…

Hello @User_SCYT4, Just wanted to check if you were able to see the possible solution provided in my previous comment. If it was helpful, could you do us a quick favor and click "Yes" on "Did this answer the question?" It helps others with the same question find the answer quickly, and you'll earn points and unlock the…

Hello @esabis, Let's try this from Scratch and try recreating the search as well as email template. Below are screenshots on how the saved search should look. Saved Search Criteria Setup : Saved Search Results Setup : Saved Search Email > Customize Message : The email should look like : You can try adding and modifying the…

Hello @Kedalene, @Vishnu M & @User_56FCN has mentioned some really helpful solutions. Below is one more way of getting similar but a little more detailed results. To track changes made to permissions or roles (Update, Change, or Delete), you’ll need to create a SuiteAnalytics dataset as System Notes v2 captures…

Hello @User_Q1DPO, Just wanted to check if you were able to see the possible solution provided in my previous comments. If you still need assistance, please don't hesitate to let us know so we can provide you with additional support. Thank you and have a great day ahead!

Hello @Kedalene, Could you please provide more details about the type of Saved Search or report that was created? This information will help me recreate the Saved Search on my end and identify any potential issues. Also, could you check the system notes for the user or employee to see if there are any logs related to User…

Hello @User_SCYT4, Can you please try the steps below : Clear browser cache & cookies > try Incognito or different browser. Fully log out of NetSuite > ensure no other sessions → log back in. Re-add the Support Center role (remove, save, then add again). Confirm you’re an Authorized Contact on the account (only those can…

Hello @Janice De Ocampo, glad you were able to resolve this. Feel free to reach out or post questions in future if you need any assistance.

Hello @User_Q1DPO, I agree with what @Angela Bayliss has to say. If you’re still uncertain, connecting with your AMO should help address any outstanding questions or offer more clarity.

Hello @XimenaB, Thank you for the update. Feel free to reach out or post questions if needed.

Hello @User_RGA2Z, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! In case you…

Hello @User_RGA2Z, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! In case you…

Hello @User_Q1DPO, This is common scenario in NetSuite licensing or subscription management. System wise: NetSuite will still only bill for 25 the “provisioned” number. Operationally: You’re technically overusing 5 licenses, which can cause: Overage billing on the next usage audit or reconciliation, Integration sync errors…

Hello @XimenaB, Thankyou for your patience. Sorry for the delay I am still working on this and will get back to you on this shortly.

Hello @User_1D0ZP, Just wanted to check if you were able to see the possible solution provided in my previous comment. If it was helpful, could you do us a quick favor and click "Yes" on "Did this answer the question?" It helps others with the same question find the answer quickly, and you'll earn points and unlock the…

Hello @Janice De Ocampo, Just wanted to check if you were able to see the possible solution provided in my previous comments. If it was helpful, could you do us a quick favor and click "Yes" on "Did this answer the question?" It helps others with the same question find the answer quickly, and you'll earn points and unlock…

Hello @User_1D0ZP, I tried recreating this search and was able to populate similar results. As per above the Blank space in the results is for Either when the role is Added for the first time or the employee is deleted from the account. ________ In case you know someone who is new to NetSuite, we encourage you to direct…

Hello @User_1D0ZP, Just wanted to check if you were able to see the possible solution provided in my previous comment. If it was helpful, could you do us a quick favor and click "Yes" on "Did this answer the question?" It helps others with the same question find the answer quickly, and you'll earn points and unlock the…

Hello @kees.netsuiteadmin, Just checking in to see if you got a chance to look at the solution I posted earlier. If you require further assistance, don’t hesitate to reach out.

Hello @User_DR9DT, Just wanted to check if you were able to see the possible solution provided in my previous comment. If it was helpful, could you do us a quick favor and click "Yes" on "Did this answer the question?" It helps others with the same question find the answer quickly, and you'll earn points and unlock the…

Hello @User_QDABG, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! In case you…

Hello @User_HK60E, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! In case you…

Hello @User_1D0ZP, Just following up to see if you’ve had a chance to review the solution I shared earlier. I’m also including a thread that could help provide a deeper understanding of what happened there. _________ In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New…

Hello @User_DR9DT, Just checking in to see if you got a chance to look at the solution I posted earlier. If you found it helpful, please consider clicking "Yes" under "Did this answer the question?". It helps others with similar issues find answers more easily and also, it contributes toward earning your Answer Accepter…

Hello @Janice De Ocampo,Seems like @Tigran Shahnazaryan has the solution for this. Execute as Role : Admin should resolve the concern. Log in as Administrator Navigate to Customization > Scripting > Scripts Locate Script > Click View on Script Go to Deployments Tab Click Edit on Script Deployment Execute as Role change to…

Thank you @Todd N Niedringhaus for assisting @Todd N Niedringhaus with their concern. Feel free to post questions in future. __________ In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information…

Hello @User_1D0ZP, To track changes made to permissions or roles (Update, Change, or Delete), you’ll need to create a SuiteAnalytics dataset as System Notes v2 captures sublist-level changes (like Role > Permissions lines) and lets admins search all notes in Analytics. Navigate to Analytics > Datasets > New Dataset. In the…

Hello @User_1D0ZP, The solution for this would look similar to the Thread below. You can try re-creating the report below. Why this would work : System Notes v2 captures sublist-level changes (like Role > Permissions lines) and lets admins search all notes in Analytics. I am still creating the exact report and will get…