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Hello @User_OH49U, This usually happens due to a domain mismatch or domain validation issue. Even if you’ve been using the default NetSuite checkout domain for years, changes to domain status, DNS/cert validation, or domain bridging can cause the Login request to be rejected as an “Invalid domain.” Check the Domains setup…

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Hello @User_FL4CK, Just checking in to see if you got a chance to look at the solution I posted earlier. If you found it helpful, please consider clicking "Yes" under "Did this answer the question?". It helps others with similar issues find answers more easily and also, it contributes toward earning your Answer Accepter…

Hi @User_EW3WP, Just checking in to see if you got a chance to try the solution I posted earlier. If you found it helpful, please consider clicking "Yes" under "Did this answer the question?". It helps others with similar issues find answers more easily and also, it contributes toward earning your Answer Accepter badge. If…

Hello @User_PB6Y8, You can use the same Client Info tab field as a filter if it’s a date field under Criteria, and you can also apply specific exceptions there. If a Saved Search doesn’t meet the requirement, you can achieve the same result using a Workflow instead.

Hello @User_68KLQ, Just wanted to check if you were able to see the possible solution provided in previous comments. If it was helpful, could you do us a quick favor and click "Yes" on "Did this answer the question?" It helps others with the same question find the answer quickly, and you'll earn points and unlock the…

Hello @SheryK, Just wanted to check if you were able to see the possible solution provided in my previous comment. If it was helpful, could you do us a quick favor and click "Yes" on "Did this answer the question?" It helps others with the same question find the answer quickly, and you'll earn points and unlock the Answer…

Hello @User_DATN1, If you found it helpful, please consider clicking "Yes" under "Did this answer the question?". It helps others with similar issues find answers more easily and also, it contributes toward earning your Answer Accepter badge. If you require further assistance, don’t hesitate to reach out. We are happy to…

Hello @User_HV6EH, Yes, NetSuite can send emails from @mycompanyname .com. However, DKIM must be fully configured by adding the two NetSuite-generated CNAME records in DNS. Until DKIM is verified, NetSuite will rewrite the FROM address to a NetSuite domain. Once the DKIM status shows “Ready”, emails will retain the company…

Hello @User_DATN1, @Tigran Shahnazaryan has mentioned a real good solution. You should be able to create a workflow that sends emails using that. If you run into any problems feel free to post questions and we will be happy to assist.

Hello @User_FL4CK, DKIM setup in NetSuite is a two-part process: NetSuite side (you / admin) Customer IT / DNS side NetSuite generates the DKIM details, but does not publish DNS records itself. Those records must be added by whoever manages the domain’s DNS. Step-by-step 1. NetSuite side In NetSuite, you: Go to Setup →…

Hello @User_DATN1, I agree what @Tigran Shahnazaryan has to say. He has mentioned a really nice solution. Adding to it : You can also create a Sent Email List Saved Search which will show you all the emails sent from your Netsuite Account the only drawback being is you will see all the email and will have to filter out the…

Hello @SheryK, This is expected behavior in NetSuite for bulk/campaign emails: Campaign emails sent through NetSuite’s Campaign and Marketing modules are not recorded in the Communication tab of customer/contact/transaction records. Instead, NetSuite tracks these emails at the campaign record level, and in specialized…

Hello @User_68KLQ, Here is the logic for your use case. Assuming it's Sales Order Basic Approval Workflow. Here's how the Expected workflow after modifications would look like : Pre-requisites: Custom Checkbox Field Example ID: custbody_resubmitted_checkbox Custom Text Field Example ID: custbody_resubmitted_by Step-by-Step…

Hello @John Nikko, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! In case you…

Hello @User_EW3WP, Just wanted to check if you were able to see the possible solution provided in previous comments. If it was helpful, could you do us a quick favor and click "Yes" on "Did this answer the question?" It helps others with the same question find the answer quickly, and you'll earn points and unlock the…

Hello @User_PB6Y8, Just wanted to check if you were able to see the possible solution provided in previous comments. If it was helpful, could you do us a quick favor and click "Yes" on "Did this answer the question?" It helps others with the same question find the answer quickly, and you'll earn points and unlock the…

Hello @Lee Ann R, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! In case you…

Hello @User_68KLQ Just checking in to see if you got a chance to look at the solutions posted earlier. If you found it helpful, please consider clicking "Yes" under "Did this answer the question?". It helps others with similar issues find answers more easily and also, it contributes toward earning your Answer Accepter…

Hello @User_EW3WP, Just to confirm if the role setup looks similar to this : The Accessible Subsidiaries also play an important role, all the customers would be visible if All/Active Subsidiary is selected. If User Subsidiary is Selected then the User must have an assigned Subsidiary.

Hello @User_EW3WP, I agree with what @Tigran Shahnazaryan has to say. Unchecking "Allow Cross-Subsidiary Record Viewing" should resolve the issue. _______ In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to…

Hello @User_68KLQ, Just to confirm the use case would be : Create a Resubmit Button(If it's a standard Button or a Button in a workflow please confirm the record/workflow you are using) > Button Click > Action : Set Field Value : Current User ? If I understand the Scenario correctly the approach would be : When a user…

Hello @User_PB6Y8, Makes sense. Steps to Create a Saved Search for a Date-Driven Reminder Email Navigate to Reports > Saved Searches > All Saved Searches > New. Select the appropriate Search Type (for example, Employee or a Custom Record). Enter a name for the saved search. Configure the Results Go to the Results tab. Add…

Hello @User_PB6Y8, I agree to @Tigran Shahnazaryan. There are multiple ways to send email notifications in NetSuite, one of which is using the email functionality within a Saved Search. To help us recommend the most appropriate solution, could you please provide more details about your specific use case or business…

Hello @User_PB6Y8, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! In case you…

Hello @Ashoka_Sanjapu, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! In case…

Hello @User_68KLQ, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! In case you…

Hello @User_1D0ZP, Just wanted to check if you were able to see my previous comment. Please provide the requested information so we can proceed with further investigating your concern.

Hello @SheryK, Just wanted to check if you were able to see the possible solution provided in previous comments. If it was helpful, could you do us a quick favor and click "Yes" on "Did this answer the question?" It helps others with the same question find the answer quickly, and you'll earn points and unlock the Answer…

Hello @SheryK, I have something to add here. @Tigran Shahnazaryan You are right you can create a Dynamic Customer/Contact Group that can be filtered using a saved search but NetSuite marketing campaigns cannot natively send to a custom email field, even if you use the Send Campaign Email workflow action. Campaigns always…